I do not try to email me.because I've forgotten the security question
I do not try to email me.because I've forgotten the security question
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
-
Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia
If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
-
I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.
You cannot do that. The AppleID you used to create the iCloud account is an active primary email address. The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well). You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)? -
I can't answer security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me.
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
How did you contact Support ? You should be able to contact them in your country via this page and get your questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
It's not possible to me calling apple support, because I'm not in usa now.Then find whatever number that you need for wherever you are - in this support article - and seek help here.
http://support.apple.com/kb/HT5699 -
I Forgot my Apple ID password and I can't reset it because the related email account has been closed and the security questions don't work! How do I solve this? Thank you.
Click here and contact Apple.
(113292) -
Hi im having trouble with downloading an album off my computer. i have forgotten the security questions, but have already sent them to my email. could someone help me in how to get the answers?
Hello Carpets,
Thanks for the question. You can reset your security questions with your rescue email address, as outlined with this article:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M. -
I want to download an app, but i can't because i have forgotten my security questions. Is there a way to change them without needing the old ones?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103535) -
i've forgotten the security question answers, still waiting for reset email, what should i do ????
Call your national Apple care number and ask for help. Find the number ...
Contacting Apple for support and service -
I don't have a recovery email address and i have forgotten my security question answers which means i am unable to purchase items from my itunes account which has a considerable sum of money in it, is there anything i can do?
Click here, phone Apple, and ask for the Account Security team.
(80430) -
I can not buy music on my new MacBook Pro because I have forgotten my security questions.
I have tried going through appleid.apple.com and when I click on security it asks for the same questions, but it doesn't say "If you've forgotten the answers to these questions click here." I need help, I have 30 dollars on my account and I can not use it!
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have forgotten my itunes account info.....When i have tried to answer the security questions to get access I enter my birthdate and the system says it doesnt match and please check my personal info and re-enter? The email account itunes has is no longer accessible so i am really wondering what to do? i had to make a whole new apple id just to post a question on here....any help would be greatly appreciated!
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have an Apple ID which I use for itunes. I cannot now access the rescue email account I gave when registering. I have forgotten my security questions and they keep sending emails to the email address I can't access and now I am locked out.
If you don't have accessto your rescue email address (you won't be able to change it until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I can't make any purchases because i have forgotten my security question answer's.
i have forgotten my security question answer's and need help.
Did you establish a rescue email per http://support.apple.com/kb/HT5312 when you setup the Apple ID? If not, contact your country site from http://support.apple.com/kb/HT5699 or call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.
-
My icloud account was locked yesterday due to server (iCloud) Faillure 26/11/12. PM
I cannot use the account because I canot answer my security question right. Also my second e-mail adress was no activated, so I cannot activate the icloud account via e-mal
What Can I do?
Thank YouIt would worth your asking in the Final Cut Pro X forum - someone else may have experienced the same problem.
I assume you have already trashed Preferences/ByHost/com.apple.dotmac... (several files beginning with this) and (same path) com.apple.idisk - though I suspect the problem lies rather with the individual programs which are trying to access something on the non-existent iDisk.
Maybe you are looking for
-
Using Discoverer to generate Logminer Information
Hi all, I need help on how to use Oracle Discoverer to generate reports on the information gotten from V$LOGMNR_CONTENTS view in the database. Kindly assist in explaining the steps on how to go about it or any material/resource i can make use of.
-
BI Publisher: Issue while scheduling the report/query to be executed daily
Hi, We are using Oracle Business Intelligence 11.1.1.6.3 and while we schedule a report(RTF Template) we are facing issue.We use bursting query and when we select option to execute immediately it runs fine and sends notifications,it also executes whe
-
What is a Reasonable Tradeoff Between System and Data Space in Windows 7 64bit?
I have a brand new W530 with the 500 GB HD -- 445 GB actual total space in C: ("Windows7_OS"), including about 85 GB of OS, pre-installed applications, and Lenovo bloat-ware). I plan to create a separate user-data partition by stealing space from th
-
How to Setup Windows TFTP Server in Windows 2008 R2
Hi, Can anyone please let me know, how to install TFTP Server in Windows 2008 R2. I installed Windows Deployment Service to get TFTP (got this info in some forum), but I did not see TFTP Service in the Service Manager. I am a newbie so plz let me kno
-
Anyone out there have an idea on how to solve an "Empty print file!" error?
I am trying print to a Lexmark C543 network printer from a PowerPC G5 (running 10.5.7). Prior to receiving the error message (Empty print file!) the print queue displays the following messages: “Looking for Lexmark C543” and then “The printer is now