I do not want to change my plan, but want to upgrade my device is that possible anymore?

I want to upgrade my families phones but i do not want to change my plans one bit, will the big bad cell phone company let me do that or are they going to be horrible and make me change and yes I will only have a smart phone.

I just went through the same thing. Unfortunately, I was not aware that the plans had changed and went in for my 2 year upgrade under the impression that my plan would stay the same, as it has for the last several years. I was told that they were no longer grandfathering customers into the unlimited data plan any longer UNLESS I was to pay FULL RETAIL price of the phone I was upgrading to, even though I was eligible for the discounted upgrade. I was very annoyed to say the least. If you upgrade and do not want to pay full retail price for your new phones you will be forced to change your plan. They back you into a corner and you have to choose one or the other. Personally, I think it's a load of garbage. I've been a Verizon customer for over 12 years and do not feel like a valued customer at all. I was perfectly happy with the plan I had because I had the ability to choose what was right for me. Sadly, Verizon no longer offers any variety in their plan structures to suit everyone's needs nor do they allow the ability to customize your plan according to your usage. Now you have a choice of share everything with 2gb or 4gb of data, or pay as you go plans where you'll get charged for every minute, every text and every mb of data used. I'm very disappointed.

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