I do not want to update to Lollipop right now. How can I get rid of the notification that wants me to install. It says 'Install Later' or Install Now. I don't want to do either so how can I get rid of this notification that keeps popping up?

You cannot stop it from popping up.
it will continue every few minutes until its installed.
just keep using the back button near right side of home button.

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HT1725 I purchased a rental movie from iTunes.... But it got inturpted. Now it says it is processing, but has not moved all day. Eventually I deleted it from my video file in the hope of starting again. It still says its processing but has now disappeared

Hi can anybody help? I recently started to download a movie, but it was interrupted. Since then it has failed to download, but says it is processing. It has been doing this for a day or so.... But has still not completed. In desperation I deleted the title from my videos so that I could re download it, but unfortunately it says it is still downloading...... I can do nothing with it!, can anyone help?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized?

i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?

This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!

ITunes tells me, that I need to load version 11.1 in order to load a backup into my iPhone 5. I'm working with a windows PC and want to update my phone to iOS 7GM. version 11.0.5 is the highest I can get for windows. Can somebody help me?

iTunes tells me, that I need to load version 11.1 in order to load a backup into my iPhone 5. I'm working with a windows PC and want to update my phone to iOS 7GM. version 11.0.5 is the highest I can get for windows. Can somebody help me?

I'm assuming you followed a forum like Gizmodo to load the latest version of iOS 7 Beta on your device
Alot of those forums forget to mention, iTunes 11.0.5 will allow you to update to the iOS 7 Beta but your device will no longer work unless you have the developer version of iTunes as well....
I'd suggest you to research how to downgrade back to 6.1.3/4 and wait a few days for the iOS to be released,

I downloaded a game that need to pay, but after that when i want to update or download a free game from app. It opens the pilling page again, and can't download or update anything any more, why this happen?

Help
I downloaded a game that need to pay, but after that when i want to update or download a free game from app. It opens the pilling page again, and can't download or update anything any more, why this happen?

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!

How can I delete old movies that I already purchased, which are saved in my account? Actually I don't want them to be viewed by others who use same account, so is there any solution to delete them? Please advise. Thank you

How can I delete old movies that I already purchased, which are saved in my account? Actually I don’t want them to be viewed by others who use same account, so is there any solution to delete them? Please advise.

Delete Purchases = No.
But there is this...Hiding and unhiding purchases
iTunes Store > http://support.apple.com/kb/HT4919

HT2371 I started to set up new ipad, I accidentally selected portuguese although I want the ticked default english that showed on first screen. Localisation screen came up (in portuguese) but don't want to continue in portuguese. How to start over? Helpes

Started set up on ipad. When I went to second screen, showing list of more language preferences I accidentally touched portuguese and this must have replaced the default, ticked, English option. Next screen, localisation, came up (in Portuguese) but I don't want to proceed in this language. how can I start over again. The ipad therefore is not set up with normal screen of apps etc. therefore I cannot change language back using this screen.
I also tried to Restore my Ipad to factory settings via itunes. You must update to latest version of Ipad software as part of this. The download is about 1 GB and takes 3 hours. Unfortunately when I try this on my PC it installs half the download then drops it - I have tried 3 times and it drops it after an hour and a half each time. I am hoping therefore there might be some simple way of setting up ipad that does not involve 'Restore and Update'. Very frustrated. Please help. Stuck.

If you press the home button it should come up with some options. One of them will be start over. Those options will be in the different language but you can try each one and via process of elimination eventually will get back tot the default screen.

I've updated my phone and I've made a backup. but now it says I must enter my code to restore all my files and I haven't got this code. If I cancel the process or choose something else, all my stuff will be deleted, and I really don't want that.

I've updated my phone and I've made a backup. but now it says I must enter my code to restore all my files and I haven't got this code. If I cancel the process or choose something else, all my stuff will be deleted, and I really don't want that.
HELP ME PLEASE!!!

If, for some reason, your backup got encrypted and you don't know the code, you'll have to set up your phone as new device and start all over again without the backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.
If you can't get pass the lock screen, connect in recovery mode and restore the phone, you'll have the option to reset the lock secreen passcode.
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

HT1459 I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now. thanks itunes; it was working fine until i did the update you said i needed. what do i do now??????

I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now. thanks itunes; it was working fine until i did the update you said i needed. what do i do now??????

No one here said anything about an update or your device needing it.
FYI, you are not addressing Apple here, we are all users like yourself.
If the device is in recovery mode, the only option is to restore it. All data on the device is gone. This should not be an issue if the device has been used as designed and regularly synced/backed up.

Can't find a playlist I created on my playlist or computer? I didn't delete it. I don't want to create it again because it took a long time. please help me find and recover.

Can't find a playlist I created on my playlist or computer? I didn't delete it. I don't want to create it again because it took a long time. please help me find and recover.

Playlists only exist as part of the larger iTunes library listing so if you are not seeing it there it doesn't exist anywhere else. I know with my older version of iTunes it is very easy to accidentally delete a playlist. With newer versions it may be possible to recover it with the undo feature in the menu but this likely will only work immediately after the deletion.

I downloaded os x mountain lion not knowing that air play/mirroring wouldn't be compatible with my mac mini. i don't want this software anymore, is there a way i could get my money back?

I downloaded os x mountain lion not knowing that air play/mirroring wouldn't be compatible with my mac mini. i don't want this software anymore, is there a way i could get my money back?

Open App Store and sign in with your Apple ID. Click on the Support link under Quick Links on the right side.

Latest Software of iOS 7.0.3 Wont install even when I have deleted all applications.I don't want to buy more memory

Latest Software of iOS 7.0.3 Wont install even when I have deleted all applications.I don't want to buy more memory as I have already done.

What model iPad and what iOS version is it currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

I'm trying to update my iPhone and it's connected to my computer through the usb port, but my iPhone is still saying to plug it into iTunes. How do I fix it?

I'm trying to update my iPhone and it's connected to my computer through the USB port, but my iPhone is still saying to plug it into iTunes. How do I fix it?

This is what my screen looks like.

I switched to singapore on the app store, so now i am trying to get back to the U.S app store and it is saying "You have a store credit balance;you must spend your balance before you can change stores" I am trying to save money. What do I do???

I switched to singapore on the app store, so now i am trying to get back to the U.S app store and it is saying "You have a store credit balance;you must spend your balance before you can change stores" I am trying to save money. What do I do???

Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.

I updated my itunes but this error message keeps popping up, what should i do?

i updated my itunes but this error message keeps popping up, what should i do?

SUPERNOVA_rico wrote:
i updated my itunes but this error message keeps popping up, what should i do?
What is the Error Message...?

I do not want to update to Lollipop right now. How can I get rid of the notification that wants me to install. It says 'Install Later' or Install Now. I don't want to do either so how can I get rid of this notification that keeps popping up?

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