I don't have a clue why my Mac shuts down.
I have been having some difficulty with my iMac. It seems that it has a time delay and the wheel tends to spin for a long time.
1-For instance if I have set "to put the my Mac sleep after 3 hours", and never to put the display to sleep after being inactive.
Well, somehow if I get back I see that my account name and Icon, then I need to login again. Here is the kicker, I try to login and Nothing no response. Then after a while it will let type my password,but the wheel keeps turning and turning. So I need to re-star a la Windows PC
2- If I try to open a file using Finder there is a time delay as well.
3- And the worst if I'm using Image Browser from Canon (which is included with my camera), and I have used it before;however, for the past few months its almost impossible to use it. It will make the wheel spin for ever, and if I try to delete a file, again it takes a while to delete it.
Please don't tell me to use iPhoto since it doesn't meet my needs because I'm using Lightroom.
I have called tech support and they ran through the usual "Disk utility" and it passed the test, deleted all Cache files, and unplugged all the cables, cords, power, etc. But the same darn thing is happening, it reminds me the bad old days of using WINDOWS.
Any ideas please
Yes, I have. as I said I removed Cache from the App/Library and from my Account/Cache.
I still have the same problem. In fact, if I'm away from my Mac I need to login. However, it would not respond at all when I'm trying to login. I have to do a hard shut off.
I ended up calling tech support, we did the Apple.Option/P/R. It has improved somewhat, but still after I boot up it takes a while to bring any application, and no matter what there is the darn wheel spinning.
Tech support suggested to Re-instal the OS, which I did. I am wondering if by any chance this has anything to do with the fact that I have upgraded to 10.4.11. I think I read somewhere that some Macs are not reacting too well with the upgrade.
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Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
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It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
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Hi,
I have a MacBook Pro running Snow Leopard v 10.6.8 and have put on all the security updates.
I bought this machine just days after the newest MBP's were released with Lion because I wanted to stay with Snow Leopard
From the very beginning I would have occasional "gray screens" with a message that I'd encounterd a problem and needed to shut down. It always occured while I was watching a streaming video online (Flash?) but it didn't always happen. I updated my Flash plugin and that seemed to help. I use both Safari and FireFox and both are now updated to the latest versions.
I had also noticed via iCleanMemory that my memory availability was very low .....I always have many tabs open in my browsers and have backup software that backs up to online storage running and when I watched a video, it dropped to almost 0 and everything ran slow. I had 4 GB Ram.
So, I ordered new ram and put that in and now have 8 GB. Machine runs fast. Love it....except it keeps giving me that veil of gray and the message to shut down. It happens several times a day now and while usually in conjunction with watching a video clip, it's not always the case. But I have lots of available memory. That wasn't the issue.
I found an Apple Support paper relative to needing a video update on some mid 2010 MBP's and downloaded it. It won't install and says it won't run on my system so that didn't help.
I'm at my wits' end trying to keep this thing running. Everytime I have to shut it down it means a minimum of 8 min...sometimes more.....before it will restart. If I try to restart sooner than that, it begins to boot and then just has lines and lines of numbers and code running across it....and often continuous beeping sounds and I have to hold the button down to shut it off again. If I wait long enough, it does boot back up and sometimes runs fine as long as I'm not watching video clips, a streaming tv show or clicking on a lot of links in web pages.
I don't believe it has shut down when I was doing anything that wasn't web related....i.e. on a browser. And, when I was running with only 4 gb ram, it rarely shut down, just ran very, very slowly. Now with 8 gb ram it is speedy but doesn't seem to want to keep working!
Anyone have any ideas what I should try next?
Thanks
PaulaHi Allan,
Thanks for your reply.
I have been closing iCleanMemory but the shut down (kernel panic) was still happening. Not sure how to go about uninstalling it as it's one that runs at start-up and dragging it to the trash might not get rid of it completely. I"ll find it's web site and see if they have any info.
Haven't checked your web link yet (it's late and gotta get to bed) but will do so tomorrow.
I also run Backblaze and DropBox that begin at startup and are constantly updating in the background, iStatMenus and Sharpshooter.
The kernel panics were happening....tho much less frequently.....before i put iClean Memory on. If I remember right, I installed it just because I had those periodic shut downs and wondered if it was a lack of memory. Because I then saw that memory was very low all the time, I decided I must need to put more memory in. And that seems to have made the issue worse while also making the machine work faster for the time it is running.
Now, I've been working on here for a couple of hours and had no problem at all......but I haven't asked it to play any kind of video. Before I quit for the night, I'll try to watch the last one I tried that caused it to shut down and see if it does it again.
I do appreciate your help as I have just enough knowledge about these things to be dangerous.
Paula
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