I don't have a clue
how can i watch itunes items on my laptop on my appleTV, do I need to sync or can I just watch? How do I ensure that items i have purchased on my appletv don't get lost when i sync with my laptop and vice versa? can i watch movies i have bought on non-itunes on my apple tv? Is there a manual that answers these questions?
AppleTV has strict requirements for media files that are frankly quite limited:
http://www.apple.com/appletv/specs.html
Just being in iTunes and playable does not mean it will play direct on AppleTV.
Incompatible files however in iTunes can usually be converted to AppleTV compatible format though this is time consuming (make sure you have backups of the originals as I can't remember if it overwrites the original).
To convert a video file for AppleTV right click on it and select Convert for AppleTV - even compatible files give this option so check if they play first or you might waste time converting.
Similar Messages
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I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.
Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
Just bought Adobe Photoshop Ps , clicked on the icon in my Mac dock and am staring at a black page with a perimeter of symbols and a heading that reads "Adobe Photoshop CC 2014. I don't have a clue what I do next. I would like to transfer some photos from my iPhoto library. Where do I start?
Photoshop does not transfer files nor import files. It can open files from any place that finder can access for files.
This is the normal process:
You need to log into https://www.adobe.com/creativecloud/catalog/desktop.html Download Center
Select the app you would like to start with
The Creative Cloud manager will install first.
When done installing, the Creative cloud (adobe manager) should open in the middle of your screen.
If no apps automatically start installing then click on Apps
Scroll down to the app you want to install and click the install button
Once the manager says it is done, you can start your app like you normally do with any other app. -
All of a sudden I can't open my iPhoto library. I get a message that says "To open your library with this version of iPhoto, it first needs to be prepared. It takes me to this page. Bought MacBook Pro 11/2012. Don't have a clue as to version of IPhoto
Is this library one that you've been using since you bought the MBP? If so and you're running iPhoto 9 then apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with
Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
I keep getting an error message when I try to sync my iPod that says "the required disk is missing". I don't have a clue what they are asking for..
Try deleting the iPod Photo Cache folder. If location can be found here:
iTunes: Understanding the iPod Photo Cache folder -
My iPhone keeps telling me I don't have enough space to update my software. But I just bought 15GB of storage, of which 11.7GB is free! So I don't understand. Can anybody please help me? I'm really bad with technology so I don't have a clue.
Hi Caroline,
The storage issue you are having is not related to iCloud. The error is telling you that you do not have enough room on your device itself. You need to go to Settings>General>Usage, and under the Storage section at the top, it lists all of your apps and other things taking up room on your device.
You will have to delete or reduce the size of items on this list in order to free up some room for your update.
Also, you may want to try the update by hooking up your device to iTunes on the computer you sync with. It does not require as much free memory to update via iTunes as it does OTA.
Cheers,
GB -
Repeatedly, this error code suddenly appears on the screen and I don't have a clue what it means or what to do: "A script in this movie is causing Adobe Flash Player to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?
No Yes"Hi,
Some "movies' are actually Flash files.
This means the Flash App will play them (possibly in a browser in some cases).
Depending where this item is and how it is playing it may be effected by other things
A web page can include javascript.
Apple uses javascript here to help with creating the posting box, the Edit options, Adding pics/smilies and the like.
Sometimes the javascript can be what is called a runaway process and gets sort of stuck in an endless loop.
If it is a free standing item then it might be triggered by AppleScript on the Mac. (or be modified in some way)
Again if the Script (normally written with a upper case S) is not perfect it can cause problems.
9:09 pm Wednesday; February 26, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
I bought a new Panasonic camcorder to edit in iMovie 10.0.3. I need to choose between the AVCHD choices and the ALL MP4/iframe choices. I don't have a clue as to which to use. I just want to burn video to DVD to have and share. Thanks for any help.
It sounds like you have assigned the primary click on the trackpad to something else, perhaps a gesture.
Use your mouse, login and then open the Trackpad preference pane and see how you have the interface configured.
Oh and you can have both the Magic Mouse and Magic Trackpad powered up and working at the same time. No need to keep moving batteries around.
Tom -
I downloaded the new operating system and all my contact details,address boof and numbers are GONE?When I receive a test email it dissapears after 30 seconds.ISP is Cox in San Diego and they don't have a clue?
Hello Brian Delaney,
It sounds like you are trying to send emails but for some reason, thousands show activity. I would start by re indexing the mailbox to help troubleshoot the issue:
1.Quit Mail if it’s open.
2.In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.To show your home Library folder, hold down the Option key, then in the Finder choose Go > Library.
3.Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
Mail (Mavericks): Reindex messages
http://support.apple.com/kb/PH14876
If the issue persists, I would next remove the account, restart the computer, and re add the account:
1.Choose Mail > Preferences, then click Accounts.
2.Select an account, then click Remove.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
To add the account again, click the rather than the as described above and retest the issue.
Thank you for using Apple Support Communities.
Take care,
Joe -
I really appreciate the fast sent solution about my failure to burn DVDs with Lion, but I am 89 years old and think I know something about computers, but don't have a clue about ZAPPing PRAM nor RESET SMC. I also can't find any evidence of a preserved earlier OS (Snow Leopard). I also don't know how to partition further my drive after all this time…(I used to have Parallels partitioned) but as I said I cannot find any where on the HD SN. Is it possible that it doesn't exist anymore? Not too technical, please, unless that is the only possible answer to this whole delemna..
Blue colored text in these forums usually indicates a clickable link. The two I posted in https://discussions.apple.com/message/18789716#18789716 bring up Apple's articles on those subjects. For partitioning information, peruse Disk Utilities help files, especially
Changing a disk’s formatting and partitions
BTW, the proper way to respond to a post is to use the Reply button and not start another. Good luck and hope you make it to your tenth decade—I'm in my eighth. -
I recently looked at a question about how not to sync the iPad to a different computer... But I can't find edit to start anything.. Please help me
what exactly do you mean?
do you want to prevent your ipad from syncing when your are going to plug it in into ANOTHER computer?
if yes, you have the possibility to CHECK (enable) the option "disable auto-sync ..." (i don't know the english term) within the itunes' settings. -
I don't have a clue why my Mac shuts down.
I have been having some difficulty with my iMac. It seems that it has a time delay and the wheel tends to spin for a long time.
1-For instance if I have set "to put the my Mac sleep after 3 hours", and never to put the display to sleep after being inactive.
Well, somehow if I get back I see that my account name and Icon, then I need to login again. Here is the kicker, I try to login and Nothing no response. Then after a while it will let type my password,but the wheel keeps turning and turning. So I need to re-star a la Windows PC
2- If I try to open a file using Finder there is a time delay as well.
3- And the worst if I'm using Image Browser from Canon (which is included with my camera), and I have used it before;however, for the past few months its almost impossible to use it. It will make the wheel spin for ever, and if I try to delete a file, again it takes a while to delete it.
Please don't tell me to use iPhoto since it doesn't meet my needs because I'm using Lightroom.
I have called tech support and they ran through the usual "Disk utility" and it passed the test, deleted all Cache files, and unplugged all the cables, cords, power, etc. But the same darn thing is happening, it reminds me the bad old days of using WINDOWS.
Any ideas pleaseYes, I have. as I said I removed Cache from the App/Library and from my Account/Cache.
I still have the same problem. In fact, if I'm away from my Mac I need to login. However, it would not respond at all when I'm trying to login. I have to do a hard shut off.
I ended up calling tech support, we did the Apple.Option/P/R. It has improved somewhat, but still after I boot up it takes a while to bring any application, and no matter what there is the darn wheel spinning.
Tech support suggested to Re-instal the OS, which I did. I am wondering if by any chance this has anything to do with the fact that I have upgraded to 10.4.11. I think I read somewhere that some Macs are not reacting too well with the upgrade. -
Whenever I try to load iPhoto, the icon bounces in the dock, the menubar changes, but the iPhoto photo browser/window never appears. Most of the menubar drop-down windows are greyed out. I'm not sure what else I can add to this, this is really strange for me. No spinning beachball, just an empty screen.
I'm running Lion 10.7.3 and I have iPhoto 11 (9.2.1).
What can I do?Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
(On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
(Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101. -
Need help with help pse4 not supported by adobe. how to do topics not available and I have never used any thing like this. Help says there is a download but have not been able to get it. What's a rookie to do ? Is there somewhere I can go to find out how to use PSE4?
The internet is overflowing with tutorials on PSE. Just google what you want and include Photoshop Elements 4 as part of your search term, or go to the library and they may have several different books on PSE 4. For PSE 4, you won't find a mac specific book, but that doesn't matter because the editor is the same on either program. Just substitute Command for Ctrl and Option for Alt in the keystrokes, and ignore anything about the organizer.
Some popular sites for learning elements:
http://www.photoshopelementsuser.com/
lynda.com
eclecticacademy.com
youtube has a lot of video tutorials, too. -
I briefly had a message that Adobe was having problems tonight, but I can't find anything about it on here.
Sign in, activation, or connection errors
Mylenium
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