I don't have a customize shape option in my photoshop CC. Why is this? The only shape I can do is rectangle.

You do have to press and hold down the mouse more than a few seconds to see the fly-out menu of other shapes, or use the shortcut shift-u.
If you have already done that. Try resetting the Shape tool. Select it, and in the option bar, right or ctrl-click (Mac) on the icon, choose Reset Tool.
Gene

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HT200189 I don't have or need OS X Server, and I am unable to install the VPN fix. Can anyone advise?

I don't have or need OS X Server, and I am unable to install the VPN fix. Can anyone advise?
Thanks

The VPN update is for OS X Server ONLY. Since you don't have OS X Server installed and you don't need it, then that's why you can't install the VPN update.

HT5361 I can't see right my mails. I have to double-click in my mail for reading it. Otherwise, the only think I can see, is the list of my mails. Could you help me please?

I can't see right my mails. I have to double-click in my mail for reading it. Otherwise, the only think I can see, is the list of my mails. Could you help me please?

Go to the right side of the list view and place your cursor over the edge until it turns into a double arrow, then click and drag to the left.
If using the Classic layout, go to the bottom of the screen and after getting the double arrow, click and drag up.

HT2729 I have purchased a new iPod Nano and have tried to set it up but itunes will not recognise it. I have 5 other devices linked to my itunes account so is this the problem and what should I do?

I have purchased a new iPod Nano and have tried repeatedly to set it up but iTunes will not recognise it. I have 5 other devices connected to my itunes account so is this the problem and what can I do?

There is no 5 device limit. There is a 5 computer limit.
Device not detected in iTunes

I have an ipad 2, MC769x it is running 4.3.3 (8j2) i have been trying to upgrade to ios 5 or higher but a) I don't have a software update option on my Settings / General screen. And b) when I go into itunes I don't get tihe options suggested on the forums

I have an ipad 2, MC769x it is running 4.3.3 (8j2) i have been trying to upgrade to ios 5 or higher but a) I don't have a software update option on my Settings / General screen. And b) when I go into itunes I don't get tihe options suggested on the forums. I really want to upgrade my ipad as I want to buy and install some apps that are only available from ios5 onwards. I have been a big apple fan but I am now wondering if my ipad2 was a mistake.

If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972

HT4623 I'm trying to update my ipod iOS...when it says to go into "Settings/General/Software Update", I don't have a "Software Update" option in my General category. Is there somewhere else I need to look in order to get iOS updates?

I'm trying to update my ipod iOS...when it says to go into "Settings/General/Software Update", I don't have a "Software Update" option in my General category. Is there somewhere else I need to look in order to get iOS updates?

Updating from the ipod itself is a feature of ios 5 or later.
You would need to update as always. Turn on computer, open itunes, connect ipod.
The first gen ipod will only go to 3.1.3

HT4623 Trying to update my ipad 2 - went to Settings, General but I don't have a Software Update option. Now what?

Trying to update my ipad2 - went to Settings, General but I don't have a Software Download option. Now what?

Very old versions of the iOS prior to iOS 5 did not have the option to update over the air by using the Settings app. If your iOS is lower than 5.0 you need to update your iPad while connected to the computer you normally sync with.
First thing to do is start iTunes on your computer and use the menu to check for updates. Your iTunes must be version 11.1 so it you have and earlier version of iTunes on your computer update iTunes to 11.1.
Then start iTunes on your computer and connect your iPad. Select your iPad in iTunes and select General or Summary in the right side panel. Do a backup of your iPad next.
Once the backup is complete click on Check for updates.

HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5595 I don't have a 'Reduce Motion' option under Accessibility

Hello, I don't have a Reduce Motion option under accessibility on my iPhone 4. I'd like to turn it off, but I can't, as the option isn't there.
Can anyone help, or tell me why this is?
Thank you

JessF01 wrote:
- just found out the answer as soon as I posted this!
And the answer is...

I don't have a "save as" option only a "save a version". This only saves over the current document without letting me rename it. I recently upgraded to the lion OS

I don't have a "save as" option in pages only a "save a version". This only saves over the current document without letting me rename it. I recently upgraded to the lion OS.

Yvan KOENIG (VALLAURIS, France) vendredi 6 janvier 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : http://public.me.com/koenigyvan
Please :
Search for questions similar to your own
before submitting them to the community

I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info."

I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info." I have never had this happen before? Thanks!

Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #1, Repair Permissions.
OT

My friend itune account has been hack by someone . so he don't have password or security questions answers.So he want to delete his itune account because he can't signout his icloud account on his iphone.somebody help us!!

My friend itune account has been hacked by someone.And he change every things like password,security questions and recovery mail.So my friend don't have password or security questions answers.And he want to delete his itune account because he can't signout his icloud account on his iphone.Please tell me how to turn off find my iphone without password.
somebody help us!!
sorry for my some mistake in descussion because i am bad in english.

Welcome to the Apple community moonlight94.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

HT201272 I have just downloaded an app to my computer through itunes. It shows up as downloaded to my ipad, which I don't have. I want it on my computer. I follow all the instructions and always come to a deadend. Help! Thanks!

I have just downloaded an app to my computer through itunes. It shows up as downloaded to my ipad, which I don't have. I want it on my computer. I follow all the instructions and always come to a deadend. Help! Thanks!

Welcome to the Apple Community.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
Why do you want it on your computer, apps won't run on a computer.

In Contacts, I don't have any duplicates, but in iMessage contacts on iMac in Mountain Lion, the contacts it provides for a new message are all doubles. Why and how can I fix? Thx.

In Contacts, I don't have any duplicates, but in iMessage contacts on iMac in Mountain Lion, the contacts it provides for a new message are all doubles. Why and how can I fix?
I also notice that each contact says iCloud in it twice, but when I go to iCloud.com, there are no duplicates either. Help..

mdd770,
Try Contacts>Preferences...>Accounts...remove {-}/re-add {+}your iCloud account.
If that is not successful, follow the steps listed in iCloud: Troubleshooting iCloud Contacts.

I don't have access to a computer and so,without physically attaching my iPod touch to PC devices, can you manually restore an apple iPod touch, restrictions passcode online to iTunes and restore it to store purchased factory settings?

i don't have access to a computer and so,without physically attaching my iPod touch to PC devices, can you manually restore an apple iPod touch, restrictions passcode online to iTunes and restore it to store purchased factory settings?

Sorry but no. The only way to restore an iPod to factory settings is through iTunes on a computer. You will need to get access to a computer somehow. If you can get to an Apple Store, they can probably help you.
Regards.

I don't have a customize shape option in my photoshop CC. Why is this? The only shape I can do is rectangle.

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