I don't have a iCloud icon on my devise I need to update to get my music that I purchased from iTunes back
I don't have a cloud icon on my ipad or iphone
There is no iCloud icon because iCloud is a service, not an app. You create an iCloud account by going to Settings>iCloud, signing in with your Apple ID and turning on the data you wish to sync with iCloud.
However, you don't need an iCloud account to redownload your music from iCloud. It downloads from the iTunes store, not from a personal iCloud account. This article explains how to do this: http://support.apple.com/kb/ht2519.
Similar Messages
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When I sync my iPod classic with iTunes, it doesn't download three movies that I purchased from iTunes. Anyone have any idea why and what I need to do about it?
We could if we had a little more information.
What is happening when you try to sync them?
Any error messages or numbers?
What version of iOS are you using?
What country are you located in? -
I upgraded from an iPhone2 to an iPhone4s and now my ringtones are gone. I still have the music that I bought from iTunes that I made the ringtones from but I can't seem to get anything to work. Help! Thanks.
For the font problems, try the "Safe Mode" suggestion in this old thread:
http://discussions.apple.com/thread.jspa?threadID=1956989&start=20
...Found by doing THIS. Also see this Apple doc:
_Mac OS X: What is Safe Boot, Safe Mode?_
...Found by entering "safe mode" in the first field here:
http://support.apple.com/kb/index?page=search -
HT4527 can I get music that I purchased from itunes but no longer have on any devices
I have an ipod and new iPhone. The computer that used to be used to sync is no longer working. My ipod got synced to someone else's account. I want to put all the songs that I bought on the new phone. How do I do that? They are paid for so this should be simple right?
Click here and follow the instructions.
(104494) -
If I don't have an icloud icon on my mac systems preferences. how do I set-up icloud? I did the upgrade to mountain lion.
Then you haven't upgraded to Mountain Lion.
Check inside your /Applications folder for something like "OS X Mountain Lion Installer" and double click it. If the file doesn't exist, you'll have to downloaded/buy it from the app store.
If you did make the purchase already, open the app store (under the apple >> app store) and then click Purchases at the top of the app store window. It will ask for your apple id and password. Do you see Mountain Lion listed? If so, then download it. If not, click on Featured and look for mountain lion in the side bar on the right and you'll have to buy it. -
I'm trying to upgrade my icloud storage but don't have an icloud icon in my settings...only a mobileme icon...What should I do?
iCloud requires OS X Lion (10.7.2) or higher. You will need to upgrade to either Lion or Mountain Lion in order to set up iCloud on your Mac. First check to see if your system meets the system requirements to upgrade.
Lion system requirements are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Mountain Lion system requirements are shown here: http://support.apple.com/kb/HT5444.
If you can run Mountain Lion, you can purchase an upgrade from the Mac App Store. If you can only run Lion, contact the online store in your country and purchase a download code to download it from the Mac App Store.
After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.
Before upgrading, you may want to check the compatibility of your existing programs by checking here: http://roaringapps.com/apps:table. -
When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?
Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
I just got a new macbook pro. How do I get the 900+ songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.
http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US
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I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.
I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I restored my ipod and i now have 35.66GB of other data on my ipod and it only sinked my music that i bought on itunes how do i fix this? i have an ipod 5 with ios 7.1.2. ive tried restarting my computer restarting my ipod and restoring it. i also tried to delete apps nothing works.
This happened to me with the same device. I wouldn't worry about having it just say other as that is just information, if you really need to know what is using the most of your device's storage to to Settings > General > Usage > Manage Storage and that will tell you what apps are using in terms of your storage. Besides that, "other" is just iTunes knowing that there is information, how much there is, just not what it is. So syncing your device a few times and letting it stay plugged in should allow iTunes to recognize what information is on your iPod. Hope I could help!
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I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything, or provid the results that I was expecting, at least. Please, I really need to know how to do this on my own but I do not know what to do.Thank you in advance to anyone that is answering this question that I know most everyone but me knows how to accomplish. thanks!!!
In iTunes go to the Help menu in the upper menu bar. Then click on iTunes Help. Then on Sync your iPod, iPhone or iPad and follow the instructions.
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I just just got the new IPhone 5. How do I get everything from "The Cloud" onto my new IPhone? I have a LOT of complete music albums I purchased from ITunes
And would very much like to retrieve it. Help please & thank you everyoneTransferring from old to new
http://support.apple.com/kb/HT2109 -
I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?
Hello hmcc44,
You may need to delete the items from your iTunes Library, then redownload them.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the issue persists beyond that point, I would recommend reporting an issue with the tracks to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
HT203796 I don't have the iCloud icon in "SYSTEM PREFERENCES" , any ideas?
I could synchronize my iPad with my Mac Book Pro before replacing the hard drive and recoveing data from my Carbonite backup.
Now I don't see the iCloud icon in SYSTEM PREFERENCES.
Is this a common occurence?Welcome to the Apple Community alapan.
Which operating system are you now using, OSX 10.6 and earlier do not have iCloud.
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