I don't have a rescue email and how I can reset my security question answers
I didn't set the rescue email when I created my app ID, How can I reset my security questions answer? I have forgotten the answers which almost drives me crazy
You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
Similar Messages
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I can't remember my security answers and I don't have rescue email. How do I reset my security questions?
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
I have forgotten my security questions but when I click on My Apple ID and got to password and security, there is no option to rest my questions and/or send my self a rescue email, what do I do now ?
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89174) -
I have no "Rescue email" contact in order to reset my security questions!! I've been trying now for 4 days to contact Apple/Itunes but I only get sent answers from a support team that say they cannot help me with my problem!!
The thing is that I can't ever remember answering any security questions and without a rescue email, I'm unable to reset them or even set them for the first time!!
I can't believe that no-one from Apple/Itunes can help me with this simple problem but unfortunately that is the case - Incredible, isn't it!!!
Would anyone know how I could solve this problem online??? Because each time I sign into Itunes, the same security questions reappear and reappear and reappear. In fact I've got to the point where I feel like uninstalling Itunes and downloading an alternative.
Many thanksYou need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154) -
Hi, I have no rescue email and typed random words on my security questions, what can I do to purchase?
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89136) -
HT5312 How to set up my rescue email account,so that can reset my security question?
How to set up my rescue email account,so that can reset my security question? The key is I need change my security question
You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I have recently just got an iPhone 4,and I redeemed $25 but as I went to buy a 99 cent game it asked me to answer some questions,and I don't remember any of the answers or even remember choosing those questions.I did try to reset my questions but I couldn't cause I have to answer them before I can mangae my account security.I guessed and guessed but never got it right.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
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How do I recover my security question answers? I don't know how to tell if I have a rescue email address. I know my answers aren't wrong but I can't buy anything on iTunes without verifying the questions. Nothing seems to be working!
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96346) -
I don't have a rescue email and I forgot my security question + answers.
I recently just bought a mac and I tried to download pages for school but it required me to put in my answers to the security questions to which I don't remember. I clicked "Forgot your answers" and I didn't get anything in my email. It turns out that I don't have a "rescue" email and I don't know what to do. I have a $100 on the account and I can't even use it.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I need to reset my security questions; I don't have a rescue email and I can't call them from where I am atm.
What country are you and your iTunes account in ? Does that country show on this page : http://support.apple.com/kb/HT5699 ?
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HT201363 how i can reset my security question without a rescue email? i have 10 dollars on it.
how i can reset my security question without a rescue email? i have 10 dollars on it.
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.
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I for got the answers to my security questions and my rescue address is misspelled is there anyway to fix my rescue address so i can reset my security question answers? I called support and they said it was nothing they could do! Can somebody please help!?
Did you not call the Account Security Team? It's pretty new.
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
How i can reset my security questions without rescure email
Hi
How i can reset my security questions without rescue email because i didn't have it i to solve this problem but i failed and my account is blocked i can buy anything from store please someone help me to solve this with all step by step and all links I'm so confusing
ThanksIf you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
HT5312 Why am I not recieveing the email, when i try to reset my security question answers?
Why am I not recieveing the email, when i try to reset my security question answers?
Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori -
How do you reset the security question answers if you don't remember the answers to the questions?
How do you reset the security question answers if, you don't remember the answers to those questions?
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699
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