I don't have a rescue email and I forgot my security question + answers.

I recently just bought a mac and I tried to download pages for school but it required me to put in my answers to the security questions to which I don't remember. I clicked "Forgot your answers" and I didn't get anything in my email. It turns out that I don't have a "rescue" email and I don't know what to do. I have a $100 on the account and I can't even use it.

The Three Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • I did not set a rescue email, and now forgot my security question answers

    Ive recently added my girlfriends ipad to my apple id and couldnt remember my security questions. ive ran circles and know how to reset them but to do so i need a "rescue email" which i did not set up when i made the account like 3 years ago. I cant find any info but to "contact support' to set up but ive emailed them twice and no answer. I feel it would be easier to just make a new account but cant because this is the main email i use everyday and dont wanna lose the money in the account

    this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

  • HT5699 I don't have access to my rescue email and I forgot my security questions. I'm in Egypt now, apple support over the phone is not available here.

    I've lost my rescue email and I forgot my security questions. I am located in Egypt now so there's no phone technical support here. I cannot activate the imessage or facetime and cannot download anything from the appstore. I need to reset my appleid password.

    If you can't remember the answers to the security questions, then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    More info, like the rescue email address
    http://support.apple.com/kb/index?page=search&src=support_site.results.disambigu ation&q=Apple%20ID%20has%20been%20disabled%20for%20security%20reasons

  • I don't have a rescue email, and I forgot the answers for my security question. What shall I do?

    I searched for an answer everywhere but nothing actually helped me.
    I forgot my answers for the security questions.
    Whenever I want to download any application I have to answer the security questions which I don't know the answer for.
    Plus whats more worse is that I can't reset the security questions unless I have a rescue email, and I don't have one.
    What to do now?

    You will need to contact Apple for assistance. See the user tip created by Kappy, another user here, on how to proceed:
    https://discussions.apple.com/docs/DOC-4551
    Regards.

  • I don't have rescue email, and I forgot my security question, what should I do?

    A friend and I decided start a account using gift card, and we kinda got excited and stupid and when we enter our security code, we just totally messed up, and we now forgotten what it was, and can't buy stuff, but weird cause it worked for me when i brought a game on iphone, and they ask for security question when my friend logged on his computer to try to download some songs, please help!

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 What if I don't have a verification email and I forgot my surcurity questions so I can't download apps on my new ipad 4 what do I do if that happens

    I forgot my surcurity questions and I don't have a rescue email I want to download apps on my new ipad 4 please help me

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5312 So i dont have a rescue email and dont know my security questions amd if i go to add a rescue email it asks for the security question which i dont know

    Need help

    You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I need to reset my security questions and I don't have a rescue email and my location doesn't allow me to contact them via phone.

    I need to reset my security questions; I don't have a rescue email and I can't call them from where I am atm.

    What country are you and your iTunes account in ? Does that country show on this page : http://support.apple.com/kb/HT5699 ?

  • HT5312 I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?

    I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?
    Every time i want to purchace something i have to answer these questions that i have forgotten !
    Please help

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Im in libya and i forgot my security question answers pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease help fast

    im in libya and i forgot my security question answers pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease help fast

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • I need to reset my security questions, I don't have a rescue email and I live in Lebanon (Does not appear in the list of countries for apple calls)

    Hi,
    I forgot my security questions and I don't have a rescue email setup.
    I serached the internet and the only solution I found for that is to call apple. The proble is there is no phone to call, they have to call you and there is a list of countries.
    I live in Lebanon and it does not appear in the list of countries listed for apple customer support call.
    How can I reset the security questions.
    thank you

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 But what if you don't have a rescue email and you also can't remember your security question answers?

    I have recently just got an iPhone 4,and I redeemed $25 but as I went to buy a 99 cent game it asked me to answer some questions,and I don't remember any of the answers or even remember choosing those questions.I did try to reset my questions but I couldn't cause I have to answer them before I can mangae my account security.I guessed and guessed but never got it right.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I don't have a rescue email and how I can reset my security question answers

    I didn't set the rescue email when I created my app ID, How can I reset my security questions answer? I have forgotten the answers which almost drives me crazy

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I have a rescue email and I forgot my password answers. When I enter incorrectly, I DO NOT get the option to send reset security info email to.... Please help. Thanks

    I have forgotten my apple id security questions/answers. I have a rescue email address but I do not get the option to send a rescue email to ...
    Please can you help.
    I have locked myself out!!
    Thanks

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 How to set a rescue email address when I already have an Apple ID and I forgot my security questions

    How to set a rescue email address when I already have an Apple ID. Actually I forgot my security questions.

    You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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