I don't have any information on my screen. It is totally white

I don't have any information on my screen. It is totally white.
When I open a new screen it stays totally white

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.<br />
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]
* http://kb.mozillazine.org/Error_loading_websites

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I just inherited my brother's iphone 4 but i dont have any information for it how do i get started?

My brother died and I have his iphone 4. Unfortunately I don't have any information for it and its locked. How can i get into it? How will I be able to use it if at all?

If it has a passcode lock, click here and follow the instructions.
If it has an activation lock, take the device, its original purchase receipt, and his death certificate to a physical Apple Store.
(119919)

I can't rent movies now, because I'm getting a message that I need to "go to the itunes store on my computer and verify my payment information. But it is all correct and I don't have any problems buying anything else but movies on Apple TV? What can I do?

Apple can't seem to help me with this verification of payment information message that I'm getting when I try to rent a movie. My payment information is correct, and they don't have any issues billing me for anything else. What can I do?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I am getting an error message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time" and I don't have any copy open.

I am getting an error message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time" and I don't have any copy open. How do I correct this problem? I really like firefox because it runs many technical programs on the web that do not work with safari. I have FireFox version 32.0.1 installed on my MacPro PowerBook OS X 10.7.5. My activity monitor does not show any FireFox activity, so do not know what it is seeing

This worked, I used the method described in this link http://forums.mozillazine.org/viewtopic.php?t=365156, and opened the Mozilla profile screen with the terminal on my mac, using the language given in the links. Then I duplicated my original profile to save the bookmarks, etc. Put them in a folder listed Duplicate profile with the date. With the open profile screen, I deleted my original profile, created new profile folder and then a new profile. Note that profile cannot be created in the system library, it must be created on the disc, because the library will not allow writing into it. After I created my new profile folder, I dragged all my old information into it, and it worked. Firefox closed and the error disappeared. You must be VERY careful to make sure Firefox is closed anytime you are doing anything with the profile folders. I think that is what caused my original problem.

I can't get version 11.1.4 to install because it fails to get the Mobile device program. I don't have any mobile devices. How can I overide this so I just get iTunes on my PC?

I cannot get iTunes 11.1.4 to install. I have tried uninstalling iTunes and downloading itues again witha manual install. It always fails because it cant get the mobile device part to work. I am the administrator and I don't have ANY mobile devices. I just want to update the program on my PC - and now I don't have any iTunes at all.

The best information on dealing with the iTunes install is in the user tip: https://discussions.apple.com/docs/DOC-6562

HT4796 I keep getting a Windows Mail error when trying to run the assistant on my pc, but I don't have any email programs open.

I keep getting a Windows Mail error when trying to run the assistant on my pc, but I don't have any email programs open.

You could of course use Safari your default browser as a quick method of accessing gmail until you figure out the Firefox problem. (More than one browser may be used on a Mac or other computer).
Is this the only site you have problems with ? and does Safari work ok ?
Often this problem requires the page to be reloaded
* try pressing the shift key as you reload the page
Another problem is sometimes the cookies for that site need clearing
* see [[Delete cookies to remove the information websites have stored on your computer#w_delete-cookies-for-a-single-site]]_delete-cookies-for-a-single-site
* see also [[Firefox and other browsers can't load websites]] or[[Firefox can't load websites but other browsers can]]

HT1918 There is no option called ( none ) on my payment method and i don't have any available credit-card now !

Please HELP. !
There is no option called ( none ) on my payment method and i don't have any available credit-card now !

Howdy there Asaryeh,
It sounds like you want to select None as an option in your iTunes Billing info. This article explains why that is not available, and the criteria for being able to select it:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366?viewlocale=en_US
If you want to select None and remove the payment information or credit card from your account, follow these steps.
Using an existing iTunes Store or App Store account
If you have an unpaid balance or payment due, you can't select None as your payment type. To see which order you need to pay for, view your purchase history. When you sign in to the store, you may see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
Creating a new iTunes Store or App Store account
When you create a new store account or sign in with an existing Apple ID (that you haven't used in the store), you must provide a payment method. If you want to remove the payment method after you create the account, you can change your payment information to None.
If you want to create an account with a new Apple ID, follow these steps to create an account without a credit card.
Changing the country or region for an iTunes Store account
When you change the country or region of an existing Apple ID, you must provide a payment method. If you want to remove the payment method after you change the country or region, you can change your payment informationto None.
Thank you for using Apple Support Communities.
All the best,
Sterling

HT5552 I use my credit card every time but this time it say disline But I have money in the card? And I don't have any other card

I use my credit card every time but this time it say disline But I have money in the card? And I don't have any other card

Hello Ismailbusherin,
From what I can gather, you are receiving a message stating your payment is being declined. You may want to revisit the payment information associated with your Apple ID to make sure the data is correct:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Hi please i don`t have any credit card how do i create my account ?

Hi please i don`t have any credit card how do i create my account ?

Hello ROMELVENEZ,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Best of luck,
Mario

Have any information about 23.4.A.0.570 update?

Like the title, the firmware has been cerificated on PTCRB for a week but have no information about it, don't tell me "Minor bugs fixed" or something like that. Thanks.

You can find the latest available software update information on our product blog.
If want to know more about software roll out process and how it works please see this topic.
Unfortunately we don't have any further information.

I don't have any VISA card, can I skip that part?

I don't have any VISA card but to use app store I have to fill in Visa card numbers, can I skip that part? I only want to download a free app

See this link for information about using the "None" option for a payment method:
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Cheers,
GB

How do I create an icloud id on my pc? I don't have any apple device.

Is it possible to use create an icloud id on android device or a windows pc? I don't have any apple device.

http://www.apple.com/ca/icloud/setup/pc.html
Try this link. You will need to have an icloud account and other Apple devices but this will help store pictures etc. not sure what you are trying to do but maybe this will help.

I need to migrate CUCM 8.6.2 from 6.0.1 but don't have any DVD of old 6.0.1

Dear Experts,
I have new project which has been abandon for long and assigned to me recently.
I know what is the steps we need to work.
1. DRS from current CUCM version
2. Install same version of 6.0.1 to new Server
3. Backup from step1.
4. Upgrade to 8.6.2(it is not direct support, so I have to upgrade to middle version first)
But customer doesn't have current CUCM(6.0.1) version of DVD and I cannot find the version from Cisco site as well.
1. Can I export BAT from old version and import BAT to new version ? will it work ?
2. I don't have any bootable version either of old or new, so I need to make bootable after download from Cisco site.
I googled and some site said I can copy bootsector from bootable DVD and copy to new DVD, in this case even though it is not same version, for example, if I copy from 10.5 version and copy to 8.6.2, does it make bootable DVD ?
3. How can I remove all configuration on CUCM ? is it CLI command if I can ?
Thanks in advance
Jason

Hi Jason,
There is a way, however if you got into any bad situation or needed any help during the process TAC WILL NOT be able help.
http://htluo.blogspot.com/2010/04/how-to-make-non-bootable-iso-image.html
Try this method, and you should be able to create bootable DVDs from non-Bootable ones.
Secondly, you may raise a TAC SR and request them to release the Bootable media for 6.0.1
HTH

My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I n

My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I noticed that my Instagram is at 732mb and it keeps rising. Now it's at 814mb. Please help!!!!!

What is the precise wording of the message that is occurring?
Are you attempting to update via iTunes on a computer or over the air on the device?
How much free space is actually on the device?
If updating via iTunes on the computer, how much free space on the computer?

I have updated my iPhone 3s to the latest software. I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download as the phone says I don't have any music or apps available. Help!

I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!

Working on that now. I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage. Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.

I don't have any information on my screen. It is totally white

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