I don't have Aperture at all I just want to get the minimum version + upgrade to be able to load the relevant compatibility upgrade

The system seems to have assumed I have Aperture 3 - I dont have any version of same. I am just trying to sneak in via a minimal approach to be able to process Raw files from Sony RX100 only. My main photo gear is Nikon but the little Sony is a gem, & I cant find a way yet, short of getting a new macbook pro. I'd rather get a new lens.

To be able to use the digital raw support, you need to install
Digital Camera RAW Compatibility Update 5.03
http://support.apple.com/kb/DL1717
This raw support requires either iPhoto or Aperture:
System Requirements
OS X 10.8.5 w/ iPhoto 9.4.3 or Aperture 9.4.5
OS X 10.9 w/ iPhoto 9.4.3 or Aperture 9.4.5
But you need to upgrade at least to MacOS X 10.8.5.
Do you have a current version of iPhoto? Aperture is not necessary to use the raw support, but it has more features to fine-tune the raw developement.

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I was moving bookmarks in safari and 2 complete folders have emptied their contents. The folders are still there. I don't have a working time machine and icloud has caused the relevant folders to disappear from all my machines, iPhone, iPad and iMac

I was moving bookmarks in safari and 2 complete folders have emptied their contents. The folders are still there. I don't have a working time machine and icloud has caused the relevant folders to disappear from all my machines, iPhone, iPad and iMac as well as thge MacBook Air I was working on. HELP!!!

Hi,
There is NO need to put your whole questing in the "Questing Heather" therefore you can TYPE here. In the Text window as I did to.
Now to your questing:
So, you moved some Bookmarks and now 2 folders are completely empty.
I think that they dropped in a other folder during dragging the Bookmarks.
Did you check ALL of you Bookmark folder if they are there?
If you didn't delete the they have to be still there.
Dimaxum

My mac OS doesn't support the new version of Firefox, so I don't have it at all now--how do I get back to the older version?

my mac OS doesn't support the new version of Firefox, so I don't have it at all now--how do I get back to the older version?

All firefox releases:
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/
check this too:
http://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox
thank you

I don't have Siri at all on my 4S, what's the deal?

I just got it on the 14th, and I don't have Siri at all. Just regular voice command that is a joke! How do I get the program, I'm already on iOS5.

Settings > General > Siri > Siri On

I downloaded an update from creative suite 5.5. to 6.0 and then switched computers for a few months. looks like all of the applications have not disappeared. maybe a trial was uploaded instead of the actual updates? anyway, i just want to get the applicat

i downloaded an update from creative suite 5.5. to 6.0 and then switched computers for a few months. now I am back using the original computer and it looks like all of those Adobe applications (both 5.5 and 6.0) have disappeared. Maybe a "trial" was uploaded instead of the actual updates? Anyway, i just want to get the applications back onto my computer. i tried to enter the serial numbers on my original packaging but systems side error message from Adobe says they were already "redeemed" (which makes sense bc I already downloaded the updates. Apparently there is no phone customer service for Creative Suite anymore. ARRGGG. Any and all suggestions welcome!
-Michele

there is no update from 5.5. to 6.0.
you could have upgraded from 5.5 to 6.0, but you would know that because you paid money.
assuming you paid no money for a 6.0 upgrade, you still have your 5.5 license. uninstall clean and reinstall 5.5 per http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I want to re-installed my soft ware I have OSX 10.6.8 I want to get the icloud but need to upgrade do I installed the DVD that came with my Imac or do I purchase the upgrade first

I want to re-installed my software I have OSX 10.6.8 I want to get icloud but I would need to do an upgrade do I first installed my software
and then purchase the upgrade?

Jose5235 wrote:
I want to re-installed my software I have OSX 10.6.8 I want to get icloud but I would need to do an upgrade do I first installed my software
and then purchase the upgrade?
Make sure your computer is running smoothly on Snow Leopard OS X 10.6.8
Create a Backup Before Upgrading...
Then check your Mac is compatible with Mountain Lion OS X 10.8.x
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using...
Power PC Applications are Not Supported...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com

I just tried to import photos from iphone to MacAir but only some came across, many others as dark space. The app thinks I have transferred them all but I want to redo the process and it is not obvious how to do that. I deleted the dark images already,

How may I reimport photos from my iphone 4s to the MacAir iPhoto as only some images came across.. It is not obvious to me, like it is with other programs I have used.

Also, you can have Image Capture automatically open when you connect the phone or any camera. To do that you need to open iPhoto on your Mac (yes, the setting is in iPhoto and that is a bit strange).
Why do I have to buy iPhoto to get to a setting so that I don't have to use iPhoto?!?! Not very Apple-like.
If the device is attached and highlighted in Image Capture, the setting is in the bottom left corner.

I aam not allowed to send emails due to a message that says I have exceeded the storage limit on my mailbox. I have already deleted all old stuff but still get the message

I am not allowed to send emails due to an error message that says I have exceeded the storage limits in my mailbox. I have already deleted all old mail, sent mail, etc. but still get this message. Please help!!

Firefox doesn't do email, it's a web browser.
If you are using Firefox to access web mail, you need to seek support from your service provider or a forum for that service.
If your problem is with Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/]
or this one
[http://forums.mozillazine.org/viewforum.php?f=39]

HT4623 I have a 4s and cannot get this to work. Do I have to erase all of my apps to get the upload to work

This update does not work. The software update shows 1 update but the iOS 7.0 does not allow download and install. It is gray.

Try a full power down reset and reboot.
Also, make sure you have WiFi enabled and are
connected to a WiFi network. iOS upgrades are
not supported over a cellular connection.

How can i backup my pictures from my macbook pro that doesnt let me log in? I just want to get the pictures i have in it, everything else is not important.

Last night i uninstalled Aperture from my macbook pro 13 inch, 2010. After i restarted my mac (as required) it didnt let me log into my account. I was only able to log into my guest account. Either way, my screen would flicker as if something was wrong. So now im thinking of doing a clean install but first i want to get my pictures. I do have an external hard drive 1tb that i could use.

See if you can get your hands on a firewire cable, and another Mac. If so, target disk mode should solve your problems.
http://support.apple.com/kb/PH10725

I have Safari 5.1.10 and want to get the newer version. This may be a dumb question, but do I have to pay to get an upgrade, or is this just a software update. I am not very technical. Please advise!

I have a Mac OS X, version 10.6.8, and I am using safari 5.1.10. I think I need to get a newer version of Safari if this is possible.
How do I go about doing this? Do I have to purchase a different "safari" product?
I'm obviously not very technical, and don't know how to proceed! The reason I want to change this is because
I keep getting messages saying that my web brower (isn't that what safari is?) is out of date. Please advise!

For you it requires an upgrade of OS X. Since you have 10.6.8 installed you can upgrade directly to Yosemite for free provided your hardware meets the requirements:
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite - System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Now there is an issue on Apple's server that seems to keep users with 10.6.8 from downloading Yosemite. Apple is working on the problem, so be patient and keep trying

I dropped my iPod Touch in a puddle on a camping trip and I sent it to the Pod Drop. I just want to get the pix of my family(I have no copies of them) from the device.Do pix from the iPod Touch save in iTunes when it Syncs? If so how do I find them?

I dropped my iPod Touch in a puddle on a camping trip and I sent it to the Pod Drop. I told them that I am only concerned about getting the photos of my family and friends from the device. I know that all of the songs are saved in iTunes on my computer. They told me that they were not able to retrieve the pictures from my device. I recently sync'ed my iPod Touch before it broke. Do the photos that I save on my iPod Touch save to iTunes or to my computer when I sync the device? If so, how do I retrieve those pictures from iTunes or from my computer?
Also, if I buy a new iPod Touch how can I transfer my songs from iTunes to the new device?
Thanks!
Luke

Photos taken by and saved to the iPod are included in the backup that iTunes makes evetime you sync or if do a manual or iCloud backup.
Per the following the backup includes:
iTunes: About iOS backups
Camera Roll (Photos, screenshots, images saved, and videos taken. Videos greater than 2 GB are backed up with iOS 4.0 and later.)
Note: For devices without a camera, Camera Roll is called Saved Photos.
Thus if you backed up after the photos were taken yuo can restore an iDevice from that backup

Forget the answers to security questions and I don't have an alternative email and I want to change the questions or answers

ننسى إجابات لمسائل الأمن وليس لدي بريد الكتروني بديل وأريد أن تغيير أسئلة أو أجوبة

The HE57 article has contact information for various countries around the world. If you are a US citizen on travel, and want to contact the US AppleCare, you might try going to Support upper right of the window, and then to AppleCare.
There is also the on-line site at: http://www.apple.com/support/products/

How do I get old pictures off of my Ipod nano 4th generation? I don't care to save them, I just want them off.

I've had the Ipod for a while (by 4th generation, I figured you could tell), and I just want to get the pictures off of it so I have more space for music. I can't figure out how to do so, so any help would be appreciated.
Thanks!

Hello Bekahl,
It sounds like you have photos on your iPod nano that you would like to remove. These pictures would have had to have been synced over through iTunes from a folder on your computer. This article outlines how to sync photos to your device, but you can also use it to disable photo syncing and remove them as well:
iTunes: Syncing photos
http://support.apple.com/kb/ht4236
To delete synced photos and videos from your device
In iTunes, click the Device button in the upper right corner. (If viewing the iTunes Store, click the Library button in the upper-right corner first.)
Click the Photos tab in the resulting window.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Note: To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
Click Apply.
Thank you for using Apple Support Communities.
All the very best,
Sterling

I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone

I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone

Hello Clancbelle,
It sounds like you have a credit card saved to your Apple ID payment information and you would like it to be removed from the account and set the payment method to None. You should be able to do this with the following article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Changing your payment information using an iOS device
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when you're finished.
Thank you for using Apple Support Communities.
Cheers,
Sterling

I don't have Aperture at all I just want to get the minimum version + upgrade to be able to load the relevant compatibility upgrade

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