I don't have Battery Test in System Diagnostics
Hope the board I chose is best fit for my question...
I have Battery Alert. From Starup Menu, select System Diagnostics, but there is no Battery Test option.
I plan to have replacement but would like to see test option first.
Please help me on how to see Battery Test option. Thxs.
Hello ValerieAU, welcome to the HP Forums.
I see that you're trying to test the battery. I will assist you with this.
As you cannot do this through system diagnostics, you can try to do through HP Support Assistant.
Testing and Calibrating the Battery (Windows 7) - this will help you with doing the testing through Support Assistant.
Let me know if this was able to help you.
Thank you for posting on the HP Forums.
I worked on behalf of HP.
Similar Messages
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I am using Mac OS X 10.6.8, and I need to download Adobe Digital Editions. Is there any way to download an earlier version so I don't have to upgrade my system?
OT,
I have the exact same question as heathy32 (I just want to get a photobook ordered, but I'm currently running iPhoto 7.1.5 with OS X 10.6.8 and discovered right at the end of the process of making this photobook that it's no longer supported with the versions I have) but I just wanted to check something with you before I proceed with the iLife 11 disk...
Namely: do I need download the iPhoto Library Upgrader first?
There seem to be issues discussed in other forums about the Upgrader, I want to make sure I don't do something like downloading it if that isn't strictly necessary.
I am perfectly happy just to install iPhoto 9 and upgrade to 9.2.3 using the updater you link to, just so long as I can get a photo book printed!
Once that is safely out of the way, I intend to upgrade to Maverick etc.
Your thoughts very welcome
Thank you. -
Can i update Mac OS X v10.6.8Build 10K549 i don't have icloud in my system preferences
can i update Mac OS X v10.6.8 Build 10K549 with this version I don't have icloud in my system preferences
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite - System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
My IMac don't have Icloud in the system preferences?
I have a IMac I5 and don't have ICloud on the system preference. What do I do to install ICloud on my system preferences?
I believe that icloud requires OS 10.7, your post indicates that you have 10.6.8.
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I don't have iCloud in my system preferences, I am using 10.6.8 how do I see how much storage I am using and how do I purchase more?
You can't check your usage on the iCloud website - you have to do this from the iCloud prefs pane, which you don't have. If you are only using it for email you would have to be storing an awful lot of messages to exceed 5GB. If you are concerned about this you can download some of them to your Mac and off iCloud.
To do this simply create a folder under 'On My Mac', go to the iCloud mailbox, select some of the messages and drag them to the folder you created. Don't try to do too many at once (say more than 100) and allow time for them to download.
If you haven't yet set Mail up to access iCloud, but are simply using the website, you can set it up as detailed here:
Entering iCloud email settings manually in Snow Leopard or Leopard
If you do decide to upgrade, the latest version of iPhoto is only £10.49, though MS Office is more of a problem. But you can go on as you are as long as your Mac holds out - Snow Leopard is a good solid system. -
How can i get icloud on my mac when I don't have icloud icon to set it up even after updating the software?
You won't find iCloud in Snow Leopard. Upgrade to Mountain Lion.
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My computer crashed. I did a system recovery. Is it possible to sync content from iPod to iTunes? I do not have a back up of my iPod content. I downloaded a lot of CDs individually to iTunes library.
and this one:
https://discussions.apple.com/docs/DOC-3991
Regards. -
I want to upgrade to Lion but hav ebeentold I can't because I have a G5 non intel based system. If this is true can I change the motherboard and install Lion
If you are running Snow Leopard OS 10.6 you do not have a PPC Mac as they cannot run it, so you already have an Intel Mac. The question is, which one?
Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, runing the latest version of Snow Leopard. The Lion upgrade can be installed on all your authorized personal Macs.
But in any case you cannot replace the motherboard with a different one in any Mac. -
I can't download Photoshop b/c I don't have the right operating system?
Could someone just tell me which operating system for a mac I need to update to? Thanks This is probably really simple but I'm having trouble finding this.
Please refer:
http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#Photo shop CC system requirements
Regards,
Ashutosh -
Problem description:
Computer is slow
EtreCheck version: 2.1.5 (108)
Report generated January 11, 2015 at 4:45:09 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 26 days 6:58:30
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (102.25 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 200
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.Cvnt.driver.CvntDriver (0206.01.97 - SDK 10.8) [Support]
[loaded] com.Cvnt.nke (0206.01.97 - SDK 10.8) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
7 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.findmymac.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
9 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.Cvnt.start.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.cvnt.cehostsd.plist [Support]
[running] com.cvnt.celapid.plist [Support]
[loaded] com.Cvnt.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
iTunesHelper UNKNOWNHidden (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
McGraw Hill ChemDraw: Version: 12.0.3 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
AdBlock [Installed]
Covenant Eyes [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 216.59 GB
Destinations:
My Passport [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 216.59 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% Spotify
1% firefox
1% hidd
0% AppleSpell
Top Processes by Memory: ℹ️
752 MB firefox
90 MB softwareupdated
48 MB mds
43 MB WindowServer
39 MB Spotify
Virtual Memory Information: ℹ️
29 MB Free RAM
983 MB Active RAM
975 MB Inactive RAM
1.19 GB Wired RAM
45.72 GB Page-ins
4.38 GB Page-outsBased in the Page swaps, additional RAM might prove to be beneficial. The best sources of Mac compatible RAM are OWC and Crucuial.
Ciao. -
IPod passes Apple battery test but only lasts 2hrs during normal use
I have a 1st generation iPod mini; the battery has been acting up lately. I have done Apple's battery test a few times; each time the battery lasts for 6-8 hrs. However, during normal use, it lasts only 1.5-2hrs, even after a full charge.
I have this problem even when the backlight and the EQ is off. Also, the battery dies, even though the battery meter is half full. If I immediatly turn on the iPod, the meter is empty, but after 20 min, it's half full again. When I try to play music, it turns off.
On top of this, the battery takes a minmum of 8hrs to fully charge!
Please help...!My ipod mini 2nd generation was like this too.. it would reset itself resetting the time also for no reason every 20mins.. and it wouldnt hold a charge.. i sent it in thursday and i should get it back this week.. if your ipod is in warranty.. send it back asap!
-
hallo
adobe illustrator having some issues
whenever trying to save some files its showing don not have enough memmoryWithout proper system info and details about your documents nobody can say anything. We don't even know your version of AI...
Mylenium -
I have to go through network diagnostics every time, how do I fix that?
Every time I connect to the wireless internet in this house I have to go through network diagnostics and type in the password and click click click. My friend fixed it once so that it just automatically connected without making me go through network diagnostics at all, but I connected to another network here and now every single time I want to go back to my original network I have to go through network diagnostics again! I want to automatically go to the original network, I don't want to use the other one. My "friend" wouldn't tell me how he fixed it, and now that I need it done again we're not talking any more. Please tell me what to do on Leopard so I don't have to go through network diagnostics again! It's really annoying..
Coolnewshoes --
I asked for help with your problem,
and this was sent back to me by a great helper here:
+The OP (That's you, cool) will need to know the connections settings info that was provided by his ISP (or IT manager if he is using a shared network such as is furnished at work, school or apartment.) These data include his username and password that he has been entering manually, but other info may also be required depending on how his service establishes connections. If he does not have this info, he should contact the IT manager or ISP's Help center.+
+To be sure he is starting fresh, I suggest that OP restart his Mac immediately before undertaking the setup process.+
+For the simplest way to establish the network, OP can use Network Setup Assistant, which is available by clicking the "Assist me... > Assistant" buttons once OP has opened the System Preferences > Network. If his Mac is working correctly, using Network Setup Assistant should establish and save the default connection settings for him merely by following the on-screen prompts and using his connection info from his ISP/IT. If he has problems or want to do it manually so he can see exactly what is happening, he can follow the instructions from the following Help files.+
+Start with Mac Finder > Help for Mac OS X 10.5 Help: Setting up a network connection service.+
+I use a separate location for "Home Wireless" versus "Home Ethernet." Setting up two locations lets me change connections with just one (Location) mouse click from the Apple Menu. For help see Mac Finder > Help for Mac OS X 10.5 Help: Adding a network location.+
+To designate a particular wireless connection(s) as the default network connection at this location, see Mac Finder > Help for Mac OS X 10.5 Help: Choosing preferred AirPort networks.+
+These Help pages are so clear I cannot say them any simpler.+
+Going into "/System/Library/CoreServices/Menu Extras" is unnecessary. There is a checkbox for this in System Preferences > Network. Once there, click on "Airport" in the sidebar in the left side of the pane and then select the checkbox near the bottom.+
I hope this helps you, cool. -
I downloaded the new operating system and all my contact details,address boof and numbers are GONE?When I receive a test email it dissapears after 30 seconds.ISP is Cox in San Diego and they don't have a clue?
Hello Brian Delaney,
It sounds like you are trying to send emails but for some reason, thousands show activity. I would start by re indexing the mailbox to help troubleshoot the issue:
1.Quit Mail if it’s open.
2.In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.To show your home Library folder, hold down the Option key, then in the Finder choose Go > Library.
3.Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
Mail (Mavericks): Reindex messages
http://support.apple.com/kb/PH14876
If the issue persists, I would next remove the account, restart the computer, and re add the account:
1.Choose Mail > Preferences, then click Accounts.
2.Select an account, then click Remove.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
To add the account again, click the rather than the as described above and retest the issue.
Thank you for using Apple Support Communities.
Take care,
Joe -
Is my warenty still valid? I have dv9825 that failed the battery test.
I have discovered my LT will not run without the AC plug in, i ran the battery test and it failed.
Is there still a warrenty on this LT? (Pavilion dv9825nr, {Private Information Removed})Here are the specs for your HP Pavilion dv9825nr Entertainment Notebook Computer. Based on the specs, I would guess this model was released for sale in 2008. Most HP consumer grade computers only come with a one year warranty, so your computer is no longer warrantied. It also appears that HP discontinued support for this model in mid-2011.
You may wish to check this HP Notebook PC Battery Pack Replacement Program to see if your computer model and battery are affected.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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