I don't have creative cloud connection or premier pro showing up in my apps section?

I don't have creative cloud connection or premier pro showing up in my apps section?
Can you tell me why this would be?
I am using windows XP and have donwloaded Indesign, Photoshop and illustrator successfully. How do I get access to the Creative cloud connection for syncing my files. ANd why dont I have access to Premier Pro?
Thanks

Your hardware and operating system must meet the minimum tech specs for the various apps.
http://www.adobe.com/products/creativecloud/tech-specs.html#requirements
In your case, it seems like you're running Windows XP 32 bit which means you won't see the following apps since they will not run on your computer:
Premiere Pro, After Effects, Encore, SpeedGrade - all 64 bit only
Lightroom 4 - won't run on Windows XP. Only runs on Vista, Win 7 and Win 8
Creative Cloud Connection - only runs on Win 7 and Win 8
In addition, you won't have access to any 3D tools in Photoshop CS6 Extended since they're not available in XP.
Plus Adobe have announced that Photoshop CS6 is the last version which will run on Win XP
http://blogs.adobe.com/photoshopdotcom/2012/09/photoshop-and-windows-xp.html
Time to upgrade your computer to 64 bit Win 7 or Win 8.

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I have been getting warnings for awhile now that Creative Cloud was going to expire, but I had no programs from CC, it was an old free subscription. I only used my licensed programs, the ones I fully BOUGHT. I figured once it expired, it would just go away. NOW, I can't open anything! It claims I need to renew my subscription! But it shouldn't be blocking my licensed programs at! How do I fix this?! My job requires me the use of my programs! I was told licensed programs and CC were independent of each other, this shouldn't be happening! Help please!

First of all, thank you for such a quick reply!
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I have Creative Cloud and Acrobat XI Pro

keepd coming up as trial . Its to be part of Mr apps Right?

Hi Lynfordd,
As per your account details your CC subscription is active and it should work fine. I also found that your subscription is already activated on 2 machines, so if you are trying to install and activate it on another computer then you need to deactivate it from one of the 2 machines and then try activating it on your 3rd computer.
Please let us know if it helps.
Regards,
Abhijit

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Hi Jeff,
Here is the screenshot of the window which comes after any attempt to download a trial version. It is in French, it means you have been disconnected, connect to continue.

In a class for dreamweaver cs6 but have Creative cloud I don't know how to use dreamweaver

I am in a web design class where the book is on CS6 Dreamweaver but I have Creative Cloud so everything is different. I am afraid I am going to fail this class that is required for my degree because I do not know how to use Dreamweaver. Can anybody help me?

If you're a Creative Cloud Subscriber, you can download & install CS6 alongside CC.
NOTE: Follow the VERY IMPORTANT instructions or it won't work.
http://prodesigntools.com/adobe-cs6-direct-download-links.html
The problem with text books is that they were not updated to reflect changes/improvements Adobe made to the software. It's worth noting that DW CS6 has 6 versions -- all a little different depending on how you obtained it.
CS6 Perpetual Licensed (or boxed version) - 12.0, update 12.01, update 12.02, update 12.03
CS6 Cloud (subscription version) - 12.0, update 12.1, update 12.2
Nancy O.

When will Creative Cloud Connection be available? It's been entirely too long, Adobe!

Creative Cloud Connection is the missing link.
Adobe you have dropped the ball (although I truly hope only for a short while), and frankly I am astounded. Never in my over 20 years of using your products has there been a mistake as big as this one (in my opinion and only with the products I have been using). I'll even cut you some slack on the first two versions of CS.
You give us 20GB of space for files. Great. Ican can drag and drop files to the site. Awesome. I can create as many folders for organization as I want. Wonderful. But, I can’t drag and drop from CC to my desktop - when I do I only get a jpg image of the icon on my desktop. That’s a “drag”. In order to actually share a file with another party, I have to make your image public and email a link to that party. Annoying. This is only good for collaboration with others on one design at a time, but in the real world there are usually at least half a dozen projects happening at one time with tight deadlines. Comments can be added to aid in the progress of a project, but that’s about it so far. And, I cannot download more than one file at a time right now. So much for file sharing and enhancing work flow. At this point, I can’t even share your CC workspace with another person, like I can with Dropbox. Sigh.
Adobe you have been promising the Creative Cloud Connection – desktop access to Creative Cloud files – since May. I’m in despair. Why is it not available yet, Adobe, why? You have said that it's coming soon since May - it's August Adobe - what is going on?????????

Michal Castek wrote:
Maybe they are preparing something better. But I Don't thing so.
Unlikely.
I suspect it's regrettably more a case of over-promising and under-delivering.
They've prematurely set some of the expectations of the Cloud features too high with the marketing copy.
Now everyone is salivating at the mouth waiting (or demanding) for the features they've been promised to expect.
If they hadn't mentioned Cloud Connection in April but simply delivered it in Q3 or Q4, they would be heroes.
That's Project Management 101. Hopefully they learn from the lessons of the somewhat clunky launch of the Cloud in 2012.

Creative Cloud Connection will not install

This is the error log:
3:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Sync Media DB] took 422 milliseconds (0.422 seconds) DTR = 28.436 KBPS (0.0277695 MBPS)
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | Ready to initialize session to start with ...
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [CreatePayloadSession]
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | Updated source path: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | Updating media info for: {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Ignoring original data since install source is local
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 |   Type: 0, Volume Order: 1, Media Name: Adobe Creative Cloud Connection Patch
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 |   Path: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1/payloads/AdobeCrea tiveCloudCore-mul-030513042455/AdobeCreativeCloudCore-mul-030513042455.dmg
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Updating media info for: {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Ignoring original data since install source is local
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 |   Type: 0, Volume Order: 1, Media Name: Adobe Creative Cloud Connection Patch
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 |   Path: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1/payloads/AdobeCrea tiveCloudCore-LangPack-030513042535/AdobeCreativeCloudCore-LangPack-030513042535.dmg
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | -------------------- END - Updating Media Sources - END --------------------
05/13/13 23:47:11:299 | [INFO] | | OOBE | DE | | | | 10354 | Supported RIBS version range: [0.0.0.0,7.0.0.103]
05/13/13 23:47:11:299 | [INFO] | | OOBE | DE | | | | 10354 | ----------------- CreatePayloadSession: machine is x86 ---------------
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | ______ Verify Dependency Subscribers ______
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: 0 (0,0)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: 0 (0,0)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | Patch AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} can be applied to product AdobeCreativeCloudCore 1.0.0.0 {E3460EB6-9096-41C5-813B-A259D8626A9D}
05/13/13 23:47:16:728 | [INFO] | | OOBE | DE | | | | 10354 | Patch AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} can be applied to product AdobeCreativeCloudCore_AdobeCreativeCloudCore-LangPack 1.0.0.0 {E912A26B-331D-421D-9EF6-6526B6CBAF2F}
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "installSourcePath" to: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "mode" to: silent
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "updateManifestPath" to: /Users/steve/Library/Application Support/Adobe/AAMUpdater/1.0/Data/CloudConnection-1.0/1.0.1/1.0.1.xml
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "workflow" to: updater
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "extensionsOnly" to: 1
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "mode" to: silent
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "patchesOnly" to: 1
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "updateManifestPath" to: /Users/steve/Library/Application Support/Adobe/AAMUpdater/1.0/Data/CloudConnection-1.0/1.0.1/1.0.1.xml
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "workflow" to: updater
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Found payload actions:
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Deciding what installer mode to use...
05/13/13 23:47:16:883 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN Setting requested payload actions
05/13/13 23:47:16:883 | [INFO] | | OOBE | DE | | | | 10354 | Value returned on lookup of payload: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} is: false
05/13/13 23:47:16:883 | [INFO] | | OOBE | DE | | | | 10354 | Action string for AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} is install
05/13/13 23:47:16:884 | [INFO] | | OOBE | DE | | | | 10354 | Value returned on lookup of payload: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} is: true
05/13/13 23:47:16:884 | [INFO] | | OOBE | DE | | | | 10354 | Action string for AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} is install
05/13/13 23:47:16:904 | [INFO] | | OOBE | DE | | | | 10354 | END Setting requested payload actions
05/13/13 23:47:16:926 | [INFO] | | OOBE | DE | | | | 10354 | Collected advanced path check information for INSTALLDIR
05/13/13 23:47:16:926 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is a well-formed path
05/13/13 23:47:16:926 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is not the root path
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is on a local volume
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is on a writable volume
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is not on a case sensitive volume
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR passed path basic path validation: /Applications
05/13/13 23:47:16:946 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [System check :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:16:949 | [INFO] | | OOBE | DE | | | | 10354 | In InstallPreSystemCheckProc
05/13/13 23:47:16:949 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:16:949 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [System check :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 2 milliseconds (0.002 seconds)
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Unordered operations
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Unordered operations
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Ordered operations
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Ordered operations
05/13/13 23:47:17:152 | [WARN] | | OOBE | DE | | | | 10354 | DW035: Patcher: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | Payloads passed preflight validation.
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | Call PreSession Custom Hook
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Pre session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | In InstallSessionOpenProc
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Pre session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Unordered operations
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Unordered operations
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Ordered operations
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Ordered operations
05/13/13 23:47:17:296 | [INFO] | | OOBE | DE | | | | 10354 | Calling the custom action code for pre-install for payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}
05/13/13 23:47:17:296 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | In PrePayloadInstallProc
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Payload Operation :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | Installer Operation: PayloadInstaller
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | Request to install payload
05/13/13 23:47:17:354 | [INFO] | | OOBE | DE | | | | 10442 | Payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
05/13/13 23:47:18:667 | [INFO] | | OOBE | DE | | | | 10442 | CustomizedPatch property not found in database
05/13/13 23:47:18:667 | [INFO] | | OOBE | DE | | | | 10442 | Beginning installation for payload at /private/tmp/.tempdir1QY0RrGJ/Install.db
05/13/13 23:47:18:671 | [INFO] | | OOBE | DE | | | | 10442 | Attempting to patch file: "/Applications/Adobe Creative Cloud Connection/Adobe Creative Cloud Connection.app/Contents/Resources/ACCFinderBundleLoader_64.app/Contents/Resources/mach_in ject_bundle_stub.bundle/Contents/_CodeSignature/CodeResources"(Seq 12)
05/13/13 23:47:18:683 | [INFO] | | OOBE | DE | | | | 10442 | Attempting to patch file: "/Applications/Adobe Creative Cloud Connection/Adobe Creative Cloud Connection.app/Contents/Resources/Adobe Creative Cloud Connection.prefPane/Contents/Resources/en.lproj/AdobeHubPrefs.nib"(Seq 14)
05/13/13 23:47:18:695 | [INFO] | | OOBE | DE | | | | 10442 | Attempting to patch file: "/Applications/Adobe Creative Cloud Connection/Adobe Creative Cloud Connection.app/Contents/Resources/ACCFinderBundleLoader_32.app/Contents/Resources/ACCFind erExtension.bundle/Contents/MacOS/ACCFinderExtension"(Seq 16)
05/13/13 23:47:18:699 | [ERROR] | | OOBE | DE | | | | 10442 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Original file has invalid checksum "3936a57384f17bf5bb3818cb0ae2be3e")(Seq 16)
05/13/13 23:47:18:699 | [WARN] | | OOBE | DE | | | | 10442 | DW063: Command ARKPatchCommand failed.(Seq 16)
05/13/13 23:47:18:699 | [INFO] | | OOBE | DE | | | | 10442 | Completing installation for payload at /private/tmp/.tempdir1QY0RrGJ/Install.db
05/13/13 23:47:18:736 | [INFO] | | OOBE | DE | | | | 10354 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:18:737 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Payload Operation :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 1439 milliseconds (1.439 seconds) DTR = 33.3565 KBPS (0.0325747 MBPS)
05/13/13 23:47:18:738 | [INFO] | | OOBE | DE | | | | 10354 | User specified overrideFile:
05/13/13 23:47:18:739 | [INFO] | | OOBE | DE | | | | 10354 | The csu inventory was not updated for payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}, value of local var is -1
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | Calling the ROLLBACK custom action code for pre-install for payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | In PrePayloadInstallProc
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:18:808 | [WARN] | | OOBE | DE | | | | 10354 | DW035: Patcher: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
05/13/13 23:47:18:808 | [INFO] | | OOBE | DE | | | | 10354 | Skipping payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} as payload is not cached
05/13/13 23:47:19:041 | [INFO] | | OOBE | DE | | | | 10354 | No operation. We're done:
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Total components installed: 0
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Total components repaired: 0
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Total components removed: 0
05/13/13 23:47:21:051 | [WARN] | | OOBE | DE | | | | 10354 | DW050: The following payload errors were found during install:
05/13/13 23:47:21:051 | [WARN] | | OOBE | DE | | | | 10354 | DW050: - AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul: Install failed
05/13/13 23:47:21:051 | [WARN] | | OOBE | DE | | | | 10354 | DW050: - AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack: Patch already installed
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Call PostSession Custom Hook
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Post session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | In InstallSessionCloseProc
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Post session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Total Timer] took 12919 milliseconds (12.919 seconds) DTR = 8.35978 KBPS (0.00816385 MBPS)
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | -------------------------------------- Summary --------------------------------------
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | - 0 fatal error(s), 1 error(s)
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | OSX version: 10.8.3
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 |
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | ----------- Payload: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} -----------
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Original file has invalid checksum "3936a57384f17bf5bb3818cb0ae2be3e")(Seq 16)
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 |
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | Please search the above error string(s) to find when the error occurred.
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | These errors resulted in installer Exit Code mentioned below.
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | -------------------------------------------------------------------------------------
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 |
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | Exit Code: 7 - Unable to complete Silent workflow.
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | END - Installer Session
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

If uninstalling and reinstalling is not resolving the Muse installation issues then you may want to remove all Adobe Creative software and run the CS Cleaner tool. You can find details on the use of the CS Cleaner tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
There maybe another option which you can explore but this will be dependent on if you have any other Adobe Creative software installed? Do you have any other Adobe Creative software installed on your computer beyond that which is included with the Creative Cloud?

Problem with Creative Cloud Connection Preview app Mac

I can't get the Creative Cloud Connection preview app to download on Mac OS 10.6.8. The option doesn't show up in AAM and I keep bouncing back and forth on the website when I click Learn More. Is there something I'm doing wrong or not doing? I've got files in Creative Cloud that I can access through the website, but it's a real pain to have to download/upload every time I want to work on them.
I've attached a screenshot of AAM and the desktop app doesn't show up.
Anyone else experience problems with this?

Unfortunately, Creative Cloud Connection for Mac only runs on OSX 10.7 and 10.8
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_34776
http://www.adobe.com/products/creativecloud/tech-specs.html#requirements
"What operating systems are supported?
Currently, the Creative Cloud Connection preview supports Mac OS 10.7 and 10.8 and Windows 7 and Windows 8 (both 64-bit and 32-bit versions). A broadband Internet connection is required.
Users running Windows XP and Mac OS 10.6.8 or earlier don't see the Creative Cloud Connection on the Apps page or in Adobe Applications Manager."

Creative Cloud Connection included in Packager

Haven't tried it yet but has anyone tried to use a package built with Creative Cloud Connection included after it was made unavailable until 6/17? Just wondering if it will just skip it or throw an error.

Hi Harryboyee,
If you have the installation files for Creative Cloud Connection 1.05 (don't use 1.0) you could create an installer package for it that would be able to install successfully but, even with it installed, it would still show as being in a "Unable to Connect" if you tried to use it. Both the app and some of the backend services are unavailable for a few weeks while we're making improvements for a final release. I'd recommend not adding it to the deployment package for the time being until the upcoming release is available.
See this blog post for additional details: http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connection-and-file-sync-pre view/
Hope that helps,
-Dave

Bought LIGHROOM 5. My computer crashed. I need to reinstal. Don't want Creative Cloud. HOW to

Bought LIGHROOM 5 (Order Number ADO 12175864). My computer crashed. I need to reinstal. Don't want Creative Cloud.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC | XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13, 12, 11, 10| 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

We have Creative Cloud. A client wants to make a free magazine. How much?

Hi everyone!
We have Creative Cloud, and a client of ours wants to create a free magazine (multiple issues a year) for iPad and iPhone, distributed in Newsstand.
We know tons about InDesign, but nothing about Digital Publishing Suite.
How much is this going to cost to create and put up in the Apple Newsstand?
Thank you in advance!

If they got the funds buy the pro account. Put it on the bill. And you run it. All depends on how deep the clients pockets are.
Single editon would be good for a yearly catalog IMHO. Or something with a shelf life of a year. If its a one time cost with no DL's to buy. Save Enterprise for the Fortune 500 clients.
A magazine is going to be a multi-issue situation with subs. They might also want to charge if it works. You get a certain amount of DL's to star with with the cost of PRO and if you burn through them (which is a good thing) you need to buy more.
I don't think you get any anyaltics with single edition either but I could be wrong.

Creative Cloud Connection update error - U43M1D204

Received an update request from the Adobe Application Manager for the "Creative Cloud Connection". The error states "The download appears corrupted. Press Cancel, wait a few minutes and try again (U43M1D204). I tried this several times receiving the same error. Please advise how to correct.
MAC OS 10.8.3

So, found my solution. Guess it was an amalgamation of the solutions here but I’ll try be more descriptive of how to actually do it (in my case I had problems updating a Camera Raw update for Photoshop).
This assumes you’re on OS X and only have a problem with one update. If you have multiple you’ll have to maybe repeat the steps:
In your home directory, go to Library/Logs/AdobeDownload and open DLM.log in a text editor that has decent search capability
With the log file open, search for .dmg and find the last occurrence of it in the log file. You should see a URL similar to http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw8-8.0/9.0.592/setup.dmg. This is the culprit download that CC seems to hang on
Copy that URL, paste it in a browser and download it somewhere
Now, in your home directory, go to Library/Application Support/Adobe/AAMUpdater/1.0/Install. In my case this directory was empty, so I just moved the setup.dmg file I downloaded in step 2 and placed it in this folder.
Restart CC and try updating your problematic application again. It should work now, at least it did for me…
Hope that ties things over until Adobe can fix this ;P

CC Trial says Expired, but I have Creative Cloud Membership, work due tomorrow HELP!

CC Trial says Expired, but I have Creative Cloud Membership, work due tomorrow HELP!

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Can't install creative cloud unless I have creative cloud. I thought this was fixed?

Can't install creative cloud unless I have creative cloud. I thought this was fixed?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

I don't have creative cloud connection or premier pro showing up in my apps section?

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