I don't have "deauthorize all computers"

I don't have deauthorize all computers but it says I now have 5 authorized computers and can't authorize any more

Click here and ask the iTunes Store staff for assistance. Only they can perform a second Deauthorize All before the year ends.
(107390)

Similar Messages

  • I don't have deauthorize all computers but it says I now have 5 authorized computers and can't authorize any more

    I'm stumped - none of my other computers work any longer so I can't go in individually to deauthorize them - Support says to deauthorize all but I don't have that choice.  It says I should have, because it's telling me I now have 5 computers authorized (4 of them no longer work).  What do I do now?

    Never mind- I did figure this out.  Thanks!

  • HT1420 What will the screen show when I deauthorize all computers?   Will it show them and then I select the ones to authorize?  I don't want to undo or be unable to re-authorize the ones I still want.

    What will the screen show when I deauthorize all computers?   Will it show them and then I select the ones to authorize?  I don't want to undo or be unable to re-authorize the ones I still want.

    "What will the screen show when I deauthorize all computers?  "
    Nothing.  Not sure what you mean.
    " Will it show them and then I select the ones to authorize? "
    No.
    You have to authorize a computer from that computer.  You cannot authorize a computer from another computer.

  • HT1420 if i deauthorize all computers, will i have a problem authorizing most of them again?

    if i deauthorize all computers, wil i have a problem authorizing most of them immediatly?

    You won't have any problem, you'll be able to re-authorise up to 5 of them straight away

  • HT1420 I need to deauthorize all computers but itunes gives me the response that i cannot deauthorize all until October 22, 2012?  i do not believe i should have to wait

    I need to deauthorize all computers but itunes gives me the response that i cannot deauthorize all until October 22, 2012?  i do not believe i should have to wait

    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
    Explain to them why you feel you should not have to wait.  iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420

  • I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is t

    I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is there any other way of deauthorizing computers that no longer exist?

    harishassan16 wrote:
    ... Is there any other way of deauthorizing computers that no longer exist?
    If you no longer have, or access to, the computer(s) you want to deauthorise,
    Log in to iTunes,  go to "view your account info" on the itunes store, deauthorise all five,
    (Please Note: this can only be done Once every 12 months)
    Then re-authorize your current Computer(s) one at a time..
    Authorise / Deauthorise About
    http://support.apple.com/kb/HT1420
    harishassan16 wrote:
    ... I also cannot use the deauthorize all computers button because I did last year ...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5622 How can I authorize a new computer (with windows 8) without deauthorizing my other computers (windows 7) . Under manage your account the only choice given is to deauthorize all computers already authorized

    I just bought a new computer with windows 8. I have 2 other computers (windows 7) authorized for itunes. When I go to manage your account the only choice I am give is to deauthorize all computers. There is no place from which to authorize this new computer or to deauthorize the 1 computer that is dead rather than both. Suggestions appreciated

    To authorize the Windows 8 computer, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    It isn't possible to individually deauthorize a computer which is dead or which you don't have either physical or network access to.
    (87970)

  • I cannot deauthorize all computers

    I'm changing to new laptop and installing iTunes but it pops up that I cannot authorize more than 5 computers and I have to deauthorize any of them first. Scrolling down of the help page and found "deauthorize all computer" then I opened the ex-laptop and followed the step but after "sign in" I didn't see the box to deauthorize all computers which was remarked that if I don't see this option means I have authorized only 1 computer. ?!?!
    I don't get it. While the pop up in the new laptop says it doesn't allow me to authorize more than 5 computers but I couldn't deauthorize all computers because I have authorized one?
    Pls. advice.

    Hi there sutida_pp,
    You may find the information in the article below helpful. It looks like you can only deauthorize all computers once per year, so this may be where you are running into issues.
    Deauthorize your Mac or PC using iTunes
    http://support.apple.com/kb/HT6283
    If need to deauthorize your computer but you can't access it, you need to deauthorize all computers. After you authorize 2 computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once per year.
    Using one of your authorized computers, follow these steps:
    Click to open your account in iTunes (you may need to sign in with your Apple ID). Or open iTunes, click Store > Sign In, and enter your Apple ID and password.
    Click Deauthorize All.
    The Deauthorize All button appears only if you have more than 2 authorized computers. If you don't see the Deauthorize All button, that means you only have one authorized computer.
    Hope that helps,
    -Griff W.

  • HT1206 I need to deauthorize all computers

    I need to deauthorize all computers from my account but i canot befoe 8 nov
    i need it now
    thank you

    These are user-to-user forums, if you don't have access to the computers then you can try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How do I deauthorize all computers associated with my Apple ID?

    Hi all,
    First post on Apple Support Communities :-)
    When I bought my first Apple product (iPad 2) a few months ago, I didn't know anything about Apple IDs, iTunes Store, Home Sharing and Computer authorizations. I experimented a little with iTunes and home sharing in VMware virtual machines (Windows 7) on my computer (Ubuntu). I quickly used up the 5 authorized computers, so I used the "Deauthorize all computers associated with your Apple ID" feature in iTunes and kept on experimenting (since I couldn't get things to work properly in my virtual environment).
    Now I have an iPhone 4S and my daughter has an iPod Touch 4G, and I'm planning on buying the new Apple TV. But I'm not going to because I can't have Home Sharing. I can't "clean" the authorized computers because I did it a few months ago and it is only permitted once a year.
    It is possible to request an exception (and how?) and have the authorized computers cleaned up?
    Thanks a lot
    Sebastien

    If you can't deauthorize systems just by the "deauthorize" command under the Store menu in iTunes, then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the problem to the iTunes Store. They may be willing to clear your authorizations for you.
    Regards.

  • If I deauthorize all computers will I lose my money credited?

    I have recently purchased Iphones for myself and sons.  I want to have a separate account from my school account.  If I deauthorize all computers will I lose the itunes card credit that my son has placed on the account?

    Do not deauthorize anything, just make your own account for your iphone.

  • I can't deauthorize all computers. It acts like it is doing it, but it never succeeds and no message returns saying why it didn't work. Can anyone explain why this is happening?

    I had to rebuild a computer. When I got iTunes installed and tried to sync my iPod it said that I had reached my limit of five computers. I logged into my iTunes account and went through the process for deauthorizing all computers. It comes up with a messaging asking if I am sure I want to deauthorize all computer and I select the "Deauthorize computers" button. It never comes back with a message one way or another whether it was successful. When I get out of that screen and come back in, it still shows that I have 5 authorized computers. I can't sync my iPod. The deauthorization is not working. Can anyone explain why this is happening?

    i guess no one helped? I'm having the same problem.
    When i press the button to deauthorize all computers, i get an error saying 'my account can't process this at this time. please try again later'

  • Itunes Deauthorize All Computers

    I have authorised 5 computers with my account, but now I do not access to few of them(computers), I already had used Deauthorize all Computers and now I need to add my new Macbook Pro which I have recently bought. I have an active iTunes Match subscription. Help!!

    I'm not sure what you're asking. Are you saying that you have 5 computers authorized to your Apple ID and you want to add another, but you have already use Deauthorize all Computers within the past year? Is that correct? If so, you'll need to contact iTunes Store support directly and ask them to deauthorize all your computers.

  • HT3819 If I have "deauthorized all" computers how can I re-authorized my computer, the button to do so is not appearing in my account?

    If I have "deauthorized all" computers how can I re-authorized my computer? The button to authorize does not appear in my account where the "deauthorize all" button once did.

    Open itunes
    Click the word Store at the top of your computer screen
    Click Authorize

  • There is no "Deauthorize all computers" from the iTunes store drop down menu (12.0.1.26 latest version)

    Just purchased a new iMac and somehow all of my licenses are consumed between existing/old computers and I am not allowed to synch my iTunes library using Match.  Looking at the on-line help provides guidance to choose a "deauthorize all computers" option from the Store drop down in iTunes but I only have these options:
    Obviously, I need to figure out how to do this and then reauthorize from each of my 5 machines.  Any help is greatly appreciated!
    Thanks

    HI
    This is the support document Authorize your computer in iTunes - Apple Support
    Deauthorize your computer using iTunes - Apple Support
    JIm

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