I don't have full access to photoshop cc on windows 8 and can not download lightroom

I have the trial version and I do not have full access to photoshop. the only thing I can do is raw and that doesn't seem to do anything. even in the raw format all the effects are gone. the only thing I can do is crop and that's not working right either. I also can not download light room on windows 8.1. I've uninstalled & reinstalled and still nothing.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

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