I don't have received my mountain lion app code
Hi,
I sent yerterday my computer information to apple requesting my copy of mountain lion, but I don't have received my apple code to redeem my copy yet. Anyone know wat could be happening? I have to wait more?
up to 72 hours.
Similar Messages
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I bought my new MacBook Air on July 19 and received it on 26 and on that day I followed the steps to apply for the up-to-date program for Mountain Lion.
I finished the process and got to the final page, where upon successful completion of the forms you receive a reference code. I left that page for a few minutes and went back to copy and write down the code but the page had incurred an error and when I tried to refresh I was sent back to the start of the application process.
After completing the same steps, I got to the serial number input window and clicked 'submit' but alas, it stated that 'This is an already claimed serial number.' as I had previously entered it on my first attempt.
Anyway, I didn't receive any kind of confirmation email for my application and as I have mentioned, there is no way for me to recover my reference number for the first time I filled out the form.
Has anyone else had this same issue and/or not received a confirmation email for their successful submissions and how long does it generally take to receive the Mountain Lion redemption code email from Apple?
Thanks.Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account -
I haven't received my mountain lion redemption code
I have been waiting for 2 hours and haven't recieved my mountain lion redemption code.
Just called Apple Australia, was told it will take 72 hours (that's 3 days) to get code. Glad I bought a new Air, thought I would be able to use ML on the day of release, but clearly that's not going to happen!
So people with older machines ineligible for Up to Date program get to play with ML before people who just spent $$ to get latest versions? Doesn't seem to be particularly balanced approach to me!!!
Shambolic, and clearly not thought out by Apple. How hard would it have been to apply for redemption code AHEAD of the release, so that the code was ready to use on the day of release? Its NOT rocket science!
MAJOR thumbs down. -
Anyone experiencing problems sending mail using Apple Mail viaTalkTalk - can receive but not send - was ok up until pm 24/08/12 - have recently loaded Mountain Lion patch could this be the problem?
jag157 wrote:
"I managed to solve the problem. Under smtp settings (mail preferences/accounts/edit smtp) I set the outgoing port to 25 (as recommended by Talktalk), no authentication (set to none) and unchecked SSL. I found that until I set the port to 25 and authentication to none I was unable to uncheck SSL. One I had done this I was able to send from my main email and other email adddresses set up under my account."
Superb advice R&W! My email sending block using TalkTalk started 2 months ago using Snow Leopard, continued when I upgraded to 10.8.2, and has been persistent on my wife's new iPad (IOS 6.1). Implementing your wise words has fixed all that, and now enables me to call her on FaceTime — previously only she could call me. Thank you so much; this will save hours of further fruitless searching and phoning.
Please remember that your email is now insecure, if you wish to have a secure connection SSL must be on and port 25 should be avoided. -
I have just installed Mountain Lion and received a message "speech synthesis server.app could not be opened because it is damaged or incomplete", please can you advise me what to do next? Thanks
Something went wrong with your upgrade.
Back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. -
Hi, can anybody help me please, i have upgraded from Mountain Lion to Mavericks, since then my Adobe flash player don't want to work.
I clicked on update and downloaded the update from Adobe and installed it.
Every time i get an error saying - "that this wasn't downloaded from App Store".
i can not find it in App Store.
What must i do?Try this: in your Utilities folder launch Adobe Flash Player Install Manager and run it to completely uninstall Flash. Then go to http://get.adobe.com/flashplayer/ and download Flash
Once downloaded, double-click to open it and run the installer. If you get a message saying the file can't be opened, or similar, Control+click or right click and select 'open' and should then be able to proceed to install it. -
why do we have to buy mountain lion when we bought lion? Others who didn't purchase lion don't have to pay for it to move to mountain lion.
As far as I know the only people not having to pay for Mountain Lion are the ones that have purchased a apple computer after the 4th of june or something. These people get a free upgrade. All others will have to pay for a copy of Mountian Lion.
Do you maybe have a source, which states that others don't have to pay for it, where people that have bought Lion do have to pay?
With kind regards,
Wes -
After done the Mavericks update from Mountain Lion, I can't no more extend my applications to the second screen. Can somebody help me ??
Check here:
System Preferences > Mission Control > uncheck Displays have separate Spaces > Log Out ( >Log Out <user>) > Log back in -
I opened my account on the MacAir and have the new Mountain Lion showing i purchased. When I open my account on my other two machines it does not show. Any suggestions on why or how to fix?
iMac and Mac Pro
ThanksSADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much. -
I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.
Apple discontinued support for PowerPC apps with Lion, I think, so you're out of luck there. No patch coming, unfortunately. Best to upgrade whatever old applications you have or, since it seems like you're using some relatively old software, scout around for replacements that give you the functionality you need.
Go to Apple menu > System Preferences > Print & Scan and select your scanner from the list--if it's not there you'll need to add it (start with the little plus icon). Once you have it in the list you can click on the Open Scanner button and a pretty barebones scanner driver will load for you. But Image Capture (as mentioned previously), found in your Applications folder, will probably do the job as adequately, or better, than your old scanner software. -
I have been downloading Mountain Lion for MAC for over 4 hrs. and it seems to be stuck about 2/3 of the way through. I have a I mac that is only 2 yrs old has 8 GB memory and I updated all software, checked utilitie for any disc repairs andbacked up everything before I started this process. Can someone tell me what to do Right now the version is OSX 10.6.8.
Let it go... these DL's take forever, depending on the spped of your connection and the traffic on the servers.
If by morning it is still sitting there restart and the DL should pick up from where it left off. -
I recently purchased a MacBook Pro. After setting up my new laptop, I got an email from Apple about upgrading to OSX Lion. I wasn't sure what the email was so I accidentally deleted it. Afterwards, I was informed that I need this upgrade and I have no way of retrieving this email. Is there anyway another email can be sent out to me so I don't have to purchase OSX Lion through the App Store?
Visit http://www.apple.com/macosx/uptodate and follow the appropriate links. You will be asked what your serial number is and where you purchased your computer but you will get lion free of charge.
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I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I tried uninstalling the plug ins and installing Reader based on advice in another post but it didn't work.What's your system? windows?
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Message was edited by: Michael Kazlow -
I have Problem installing mountain lion ?
i have Problem installing mountain lion. as lost of documents during downloading !
i did redownload Many times.
and the same Message !Thank you mr. Carolyn Samit
1- that message say : during download mountain lion from app stor the mountain lion did not download complitly
There are missing documents. I did softwere update and get 2 new updates, then i reinstall the mountain lion agen.
After all its worked so i Decided to follow the installation steps.
2- after installation complete it Request to do restart.
I did restart to finsh up the installation i get a message in the start up Page
I will try to show you an imeg but now i will raet it
Install Failed
Os x could not be installed on your conputer
⚠
Os x Mountain Lion couldn't be installed, because the disk Macintosh HD is damaged and can't be repaired.
Click Restart your computer and try instaaling again.
This message snte by iphone -
i have paid for mountain lion and it says it is dowloading ....but nothing seems to be happening? it is a macbook 6,1 (4 years old?) and is currently running OS X 10.6.8
It's a 4+ GB file. It takes some time if you have a slow Internet connection. You may have lost connection with the server. Try pausing the download for a few second then restarting.
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