I don't have rescue email, and I forgot my security question, what should I do?

A friend and I decided start a account using gift card, and we kinda got excited and stupid and when we enter our security code, we just totally messed up, and we now forgotten what it was, and can't buy stuff, but weird cause it worked for me when i brought a game on iphone, and they ask for security question when my friend logged on his computer to try to download some songs, please help!

If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

HT5312 What if I don't have rescue email and then forgotten the security questions?

I just bought new ipad4 and I don't know the answer for the security questions. As a result, I can't purchase any applications on store. I have redeemed 50$ so I don't want to just make new account
I also don't have rescue email

Call your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

HT5312 I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID

HT5699 I don't have access to my rescue email and I forgot my security questions. I'm in Egypt now, apple support over the phone is not available here.

I've lost my rescue email and I forgot my security questions. I am located in Egypt now so there's no phone technical support here. I cannot activate the imessage or facetime and cannot download anything from the appstore. I need to reset my appleid password.

If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
More info, like the rescue email address
http://support.apple.com/kb/index?page=search&src=support_site.results.disambigu ation&q=Apple%20ID%20has%20been%20disabled%20for%20security%20reasons

I don't have a rescue email and I forgot my security question + answers.

I recently just bought a mac and I tried to download pages for school but it required me to put in my answers to the security questions to which I don't remember. I clicked "Forgot your answers" and I didn't get anything in my email. It turns out that I don't have a "rescue" email and I don't know what to do. I have a $100 on the account and I can't even use it.

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I did not set a rescue email, and now forgot my security question answers

Ive recently added my girlfriends ipad to my apple id and couldnt remember my security questions. ive ran circles and know how to reset them but to do so i need a "rescue email" which i did not set up when i made the account like 3 years ago. I cant find any info but to "contact support' to set up but ive emailed them twice and no answer. I feel it would be easier to just make a new account but cant because this is the main email i use everyday and dont wanna lose the money in the account

this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

Dont have a rescue email and forgot my security questions , what should i do , need help!

Dont have a rescue email and forgot my security questions , what should i do , need help!

You will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I had an itunes account on my old computer which broke and I signed in my account on my new computer, i redeemed a $50 card on it but I cannot purchase songs or apps because i forgot my security questions, what should I do?

I had an itunes account on my old computer which broke and I signed in my account on my new computer, i redeemed a $50 card on it but I cannot purchase songs or apps because i forgot my security questions, what should I do?

Copy everything from the old computer or your backup copy of your old computer to your new one.
Type "move itunes library from pc to mac" or similar into the google search bar.

HT5312 So i dont have a rescue email and dont know my security questions amd if i go to add a rescue email it asks for the security question which i dont know

Need help

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I didn't make a rescue email and forgot my security questions what do i do?

I have no clue what to do. I didnt make a rescue email and i forgot my security questions what do i do????

http://support.apple.com/kb/ht5312
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

HT201363 hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?

hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?

Hi Roy,
Contact iTunes support:
https://getsupport.apple.com/GetproductgroupList.action
Select your country, complete the prompts.
Or you can contact them by email:
https://ssl.apple.com/emea/support/itunes/contact.html
They usually will get back to you via your regular email within 24 hours.
Cheers,
GB

How can I reset answer secuirity questions and I don't have rescue email address

How can I reset my answer secuirity without rescue email address and I don't have rescue email address

there is no way to change the question, u need an assistance by apple support centre.

HT5312 How do I reset my security questions if I don't have rescue email address ?

How do I reset my security questions if I don't have rescue email address ?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93267)

I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up. Help?

I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up.
I want to figure out my old password and/or change the new email to my current one.
thanks

You can try getting the password reset via this page : http://iforgot.apple.com
If you can't then you will need to contact iTunes Support / Apple in your country to get the password and your questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address to your account for potential future use : http://support.apple.com/kb/HT5312

I don't have rescue email address

I don't have rescue email address. How can I create my rescue email address?

Hi ghenzea,
Thanks for using Apple Support Communities. This article has information on editing your rescue email address that should allow you to add one:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
These first 4 steps should get you in the right place:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
Cheers,
- Ari

I don't have rescue email, and I forgot my security question, what should I do?

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