I don't have sound when I call, and no sound when I am playing a video

I had a call with facetime, and the sound stopped on a moment and nevr came back.
I've restored with iTunes without any result. When I am playing music or video or placing a call, the person at the other side heares me butt I hear notting.
Anywhone got this problem??
Thx

Here's a link to convert a ripped dvd.
http://www.ilounge.com/index.php/articles/comments/video-to-ipod-conversion-for- windows-pcs-parts-2-3/
It also allows you to download the neccesary software, which is Videora.
If you need help with ripping the dvd, tell me.
-Taps-

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