I don't have the free crop option in iMovie?

Hi, I’m trying to crop my videos but I can’t free crop it. There’s only a “crop to fill” option instead of just “crop”. Help?
(iMovie 10.0.4)

Verify that your carrier supports Personal Hotspot for your device and that you have Personal Hotspot enabled on your cellular plan:
From Here > http://support.apple.com/kb/HT3574
Personal Hot spot
iOS System Requirements > http://support.apple.com/kb/HT3574
Understanding > http://support.apple.com/kb/HT4517
Trouble Shooting > http://support.apple.com/kb/TS2756

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TS3716 I have an iPod nano (3rd generation). I've recently dowloaded iCloud. So now when I open iTunes the window is entirely different. And I don't have the previous menu options. I have downloaded audiobooks for years. Is it not supported by iOS5?

I have an iPod nano (3rd generation). I've recently dowloaded iCloud. So now when I open iTunes the window is entirely different. And I don't have the previous menu options. I have downloaded audiobooks for years. Is it not supported by iOS5?
Can I revert back to a previous version? Or must I upgrade to a newer device? Thank you for you expertise!!

I have an iPod nano (3rd generation). I've recently dowloaded iCloud. So now when I open iTunes the window is entirely different. And I don't have the previous menu options. I have downloaded audiobooks for years. Is it not supported by iOS5?
Can I revert back to a previous version? Or must I upgrade to a newer device? Thank you for you expertise!!

I am using xp and I don't have the wpa2 personnel option to set it up.

I have a wrt54g3g. I have it set up using security wpa2 personnel with aes. I have the password set and eveything. I can't get my lap top set up to connect. I am using xp and I don't have the wpa2 personnel option to set it up. I need some help on this? Thanks
Message Edited by ewoolwine on 04-06-200702:46 PM

Make sure you have Windows XP service pack 2 (SP2) installed.
Also, WPA2 is the same as WPA with AES.
Hope this helps.
Message Edited by toomanydonuts on 04-07-200702:50 AM

HT4623 I don't have the software update option in my settings. How can I update my phone?

I don't have the software update option in my settings. How can I update my phone so I can download apps?

Are you referring to updating the iOS? Software update for the phone has nothing to do with downloading apps. The only time the OTA software update for the phone iOS was after iOS 5. If you are looking to update applications, then go to the App store and select updates.

HT4623 I have an ipad2 16GB but i don't have the software update option in it so how do I update it to iOS.5

I want to update my ipad216GB to iOS.5 but i don't have the software update option in it so how do I update it to iOS.5

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

When I don't have the BROWSER menu option turned on, the WINDOW menu options are un-accessable by mouse

First of all, I would like to clarify which "menu" is un-accessable.
I'm referring to the menu that regardless of which program, a user can access by either clicking ALT + SPACE or by clicking the top left corner of the window. I'm NOT referring to the FIREFOX menu options, those I am fine with.
Normally, I can just move my mouse to the top left corner and double click to close a program. I used to be able to do that too with firefox 3.6. However, due to the new design, when I click the top left corner, I get the orange Firefox drop down menu. This is because firefox, due to the new update, no longer has an independent window bar that is the norm across most programs. The only way I can get this independent menu bar is to enable the browser menu bar. This however, adds two entire layers of bars, which defeats one of the purposes of the update, to give more viewing space
The Chrome browser also has the tab row on top, however, it doesn't have the issue I brought up. When I click the top left corner of the window, the regular WINDOW menu options pop up.
The reason why this is important to me is due to the fact that I use two monitors. Normally, I can just move my cursor to the top right and close the window without looking for my right hand side monitor, and then double click the top left hand side of my left hand side monitor to close the window. This is because with a 2 monitor set up, the "X" close button is located inconvinently in the middle of my two screens, forcing me to aim for the tiny small red rectangle, which is why I prefere to double click the top left corner; I don't have to aim.
I have long been a loyal user of firefox. Browsers like Chrome and others have been out ranking firefox for a long time, mozilla is only playing catch up here...
While I am glad for the update - better speed due to JaegerMonkey, the added hardware acceleration, the tab groups, and more, if the window menu problem is not resolved soon, this update is going to force me to switch browsers.
I look forward to a fix, or response on how to resolve this issue.
Many thanks,
Still a firefox user... for now

it's possible but there is likely no need to do this. what exactly is wrong with your computer? a simple reinstall of snow leopard on top of your current system will cure many ills and will preserve your data and applications. and many problems can be solved without reinstalling at all.
but if you insist on doing a wipe and install boot from the SL install DVD and start disk utility from utilities menu at the top. erase your hard drive using the erase tab in disk utility. then quit disk utility and proceed with the install. and if you do reinstall I suggest you back up your data first. otherwise it will be completely wiped when you erase your hard drive. and you should always back up anyway.
Message was edited by: V.K.

I have an iPhone 5 on O2 and I don't have the group message option in settings but would like to try it could someone please help

I Have an iPhone 5 on O2 and don't have group message option in settings and would like to try it can anyone help please

Hi t.romano91,
Welcome to the Support Communities!
I'm not sure why you had to manually enter your contact information, but if you created and turned on your iCloud account, the information should be there.
The link below will give you a general overview of iCloud, and how to look at your contacts:
iCloud Help: Contacts overview
I've also included the User Guide for the iPhone below to help you get started ...
Please note that the Contacts App (looks like a brown address book) is located inside the Utilties folder on your home screen. Press and hold the Utilities folder and it will jiggle. Then drag the Contacts App out onto the home screen for easier access. (see page 20 of the guide below).
manuals.info.apple.com/en_US/iphone_user_guide.pdf
Page 100 - 102 explains how the Contacts feature works.
Enjoy your new iPhone!
Have a great day!
- Judy

Cannot login my Windows 8.1 Pro with my live ID, don't have the Microsoft Logon Option

My laptop was installed with a Windows 8.1 Pro, and it worked very well before, i can login with my domain account and Windows Live ID, but today when i startup my laptop and i cannot find the option "Login with Microsoft/Live ID", i only can login
with "Domain account/Local Account/SmartCard".
Microsoft Account/Live ID is a local administrator but my domain account seems is not a local administrator.
Now even i can login with my domain account, but i cannot change anything, because i'm not a administator, so how to make the "Microsoft Account" login available when i login the windows? (by the way, i cannot add a new login in the "Change
PC Settings->Accounts", because my domain account is not a local administrator)
thanks.
William
William

Hi William,
According to your description,I would like to know if you can see "Other User" option on the login screen.
If you can see it,please click it and type your microsoft account.
If you cannot see this option,please click Switch user to check the result.
If the issue still persists, please upload the screenshot.
Regards,
Regards,
Kelvin hsu
TechNet Community Support

I don't have the Software Update option on my iPad, when I go to settings general

I want to update my iPad to the latest software so that I can download new apps

That only appears when you have iOS 5+ installed, if you are on iOS 4 (Settings > General > About > Version) then you will need to do the next update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad via File > Transfer Purchases (you may also want to copy photos off the iPad as well) and then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'. You may also want to copy off the iPad any important documents, notes, files etc e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972

I have a mid 2011 macbook air and a new Apple TV but I can't mirror. What's the problem? I have checked display settings and I don't have the "allow mirroring" option there.

What is the problem?

About AirPlay and Airplay Mirroring
AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
Several Apple Articles Regarding AirPlay
Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
How to set up and configure AirPort Express for AirPlay and iTunes
iTunes- Troubleshooting AirPlay and AirPlay Mirroring
iTunes- Using AirPlay
Apple TV (2nd and 3rd gen)- Understanding AirPlay settings
About AirPlay Mirroring in OS X Mountain Lion
iTunes 10- About playing music with AirPlay
Troubleshooting AirPlay and AirPlay Mirroring
Using AirPlay
Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs that do not support Airplay and mirroring.
Other solutions are the Air Parrot, StreamToMe, and AirServer.

Downloaded adobe flash player and don't have the option to open in

I have downloaded the adobe flash app so I can open PDFs but I don't have the open in option on my iPad air? Hiw am I supposed to open the PDFs. Please help!

Use the "Open in" in Safari to open PDF files (tap to enlarge image)

Convert pdf to word doc-but don't have the export option.

I want to convert a pdf (that I got from an email) into a Word doc so I can edit it the way I want to. However, for some reason now I don't have the 'Export' option in my File drop down list.
Funny thing is, I've converted the document once already and have entirely forgotten how I did it obviously!
I've made so many changes in my first conversion I want to start over.
why don't I have the 'Export' option? Or ... when I do a 'save as' and chose 'word doc' it only does a copy - paste type save - where I can't make any changes. It's like it puts it into a text box or something.
I have MSWord 2010.

Hi Kelly,
MsDennis1465 wrote:
When I do the steps below, the Word doc that is saved is like a photo. I am unable to work with the document. Why does it do that? I have converted pdf’s before without that happening but I think I did it on a free 30-day trial of X Pro.
This usually happens when you're dealing with a very poor quality scanned document that doesn't have enough data for the Acrobat OCR engine to actually process.
As for Acrobat 6.0 Pro, I don't believe the Save as Word function was introduced until version 8.0, but it's been a few years and the memory of Acrobat 6 has faded a bit.
-David

Why can't I set up POP/IMAP emails for my Muse website in Business Catalyst? I don't have the option 'use this service for email as well as hosting the website' under Advanced options

Why can't I set up POP/IMAP emails for my Muse website in Business Catalyst? I don't have the option 'use this service for email as well as hosting the website' under Advanced options.
Is this due to my Hosting Plan? Appreciate any answers.

Your site is a CCM site which is on a WebBasics plan (This plan does not provide hosted emails on Business Catalyst).
If you want to create email addresses on this site, you would need to setup your email server elsewhere and configure the MX records on your site to point to that external mail server.
If you want to use Business Catalyst's hosted email services you would need to use a WebBasics+ or higher siteplan. To upgrade your CCM free site, Access your site's admin area -> Site Management -> Upgrade Now -> choose the desired site plan and billing frequency -> Add personal and credit card details -> Submit.
Please refer this article about setting up email accounts on your BC site: http://docs.businesscatalyst.com/user-manual#!/site-settings/email-users
For setting up records to point to external mail server, check out http://docs.businesscatalyst.com/user-manual#!/site-settings/email-users/creating-inboxes- for-your-users
Regards,
Surjeet

I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..

I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..

If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation

I don't have the option to create a new table in my database

Hi, I have SQL 2014, for some reason, a few weeks ago I was able to create a new table for my databases, now, I don't have the option to do so, all I get when I right click on tables is "Tables..." instead of "New Table", when I select
"Tables..." it allows me to write my codes but it doesn't save except in a text files witch doesn't want to open when I want to resume my work.
Is there any option in SQL to activate the "New Table" by right clicking on Tables? I have all the rights and permissions available to my use as it's my computer and my own server.
To fix the issue I tried
-Re-installing SQL
-Changed for 4 different versions
-Allowing more than necessary permissions
-Making it public to use (it's only to test it, anyway, I'm in the learning phase)
Any kind of help or advice will be welcome and much appreciated.
Thank you!

I don't know the reason why you are experiencing this, so what I am describing below are just some steps that you can take to diagnose the problem if it is related to a permissions issue.
1. If you are not already on the computer where SQL Server is installed, login on that box and launch SQL Server Management Studio and run it as Administrator.
2. Connect to the Server and open up the object explorer and expand the Security node that is directly under the Sever tab.
3. Under logins, find your login, right-click properties and see what kind of server level permissions you have, and which databases you are mapped to and what kind of permissions you have on those.
It may just be that this is not related to permissions at all, but I can't think of what that would be. To test whether it is a SSMS GUI problem or not, open up a query window and select a database on which you think you have permissions to create tables.
Then create a test table using T-SQL, for example:
create table dbo.MyTestTable( col1 int);

I don't have the free crop option in iMovie?

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