I don`t know my administrator password so can`t update my software

OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click  in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”.

Similar Messages

I don't know my administrator password and I want to download an antivirus. I also don't have the MAC OS install CD either.

I don't know my administrator password or have the MAC OS install CD. How can I download and install software without either of these?

What version of the Mac OS are you running?
Generally anti-virus applications are either useless or actively bad for your Mac. ClamXAV is an exception to this rule.

HT1766 I don't know my encryption password how can i restore my iphone backup?

I don't know my encryption password how can I restore my iphone backup?

You cannot. That is the point of encrypting the backup.
Sorry

HT201240 i forgot my password, and can't update any software until I reset it...

I forgot my password, and can't update any software until I reset it, but I need my old password to change it. The online help page from apple wasn't helpful, so I'm kinda stuck....what should I do?

Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password,
     and OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself

Don't know my administrative password

I have a Macbook Pro, I do not know my administrative password so I can't install a new Adobe Flask player

Reset the user password in OS X Lion, Mountain Lion and Mavericks
OS X: Changing or resetting an account password (Snow Leopard ...
Both links are Apple Support.

I cannot upgrade software because I don't know my administrator password, and my password hint is "none"

Don't know admin password, and hint is "none"

If you truly booted into Recovery mode and you do not have the window described in the tip and in Apple's documentation describing Recovery mode then either you didn't actually book into Recovery, possible if the pressing of the command and R keys is not time right or else you have a major problem with your system and will need to have ti looked at.
regards

I don't know my administrative password macbook pro

I just downloaded osx mavericks and it's asking for an administrative password. I don't remember ever putting one on, but I bought it with everything installed and moved over from mp old macbook pro so maybe the place I bought it put one on. They have no record of that though so I can't do this installation. How can I get that password?

If you have 10.6 installed, you should boot from your OS X install DVD (hold down C on boot up) and use the Reset password menu to change it.
If you have 10.7 or 10.8 installed, reboot from your recovery partition (hold cmd and R as you reboot), go to Terminal in the utilities menu, and type "resetpassword". Follow the directions.
Matt

How can I get ICloud to stop trying to verify my account and stop the upgrade process? Also, I don't know my iCloud password and can't reset it. Help!

Since
the latest iOS download iCloud keeps trying to verify my account as well as keeps trying to upgrade. I can't figure out how to stop it as I also don't know my password And can't reset the iCloud PW. Any suggestions?

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

I am trying to set up a co-worker's email on her iPhone and I don't know what her password for Thunderbird is and neither does she. Can I get the password?

I am trying to set up a co-worker's email on her iPhone and I don't know what her password for Thunderbird is and neither does she. Can I get the password somehow, or what do you recommend?

There is no password to Thunderbird. The password you need is to the email account. Contact the email provider for password reset.

How do I change my icloud email when don't know the old password after I have changed my apple ID email address and the password? icloud is still online with my old email address!!!

I got a new phone but backed it up through my itunes, and when I tried to use icloud it kept telling me I have forgotten my password, when I really really didn't. So I went to settings > itunes&appstore and changed my password, but also changed the email address too while I was at it, since I've always wanted to change it. But now here's the problem. My iphone's icloud is currently logged in with my old apple ID email address, which seems to not work with the new password, so I can't log it or even delete the account off my iphone. And ovbiously, I don't know the old password that I have "forgotten", as my phone tells me. There seems to be no way of changing the icloud account now.... What should I do?!

So what was the solution. I have a similar problem on all of my devices now

TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

HT4759 My iCloud email address and my apple ID are different. I would like to change my iCloud to be the same as my apple ID. However I don't know my iCloud password and don't use the email address it belongs to. When I try to change the password, apple b

My iCloud email address and my apple ID are different. I would like to change my iCloud to be the same as my apple ID. However I don't know my iCloud password and don't use the email address it belongs to. When I try to change the password, apple brings me to a page to reset my apple ID password (which I know and don't want to change). I have even tried to delete my iCloud account completely to start again but am not allowed without the iCloud password (which I don't have) there doesn't seem to be a place to change the email address of iCloud. What can I do?

This is the answer that I had expected, so in this case you could only change your gmail.com address to another providers email addres e.g. outlook.com, yahoo.com, etc., but you won't be able to change the gmail.com address to a icloud.com email address. Apple just won't let you do that.
Your iCloud account with @icloud.com email address and you Apple ID with gmail.com address are already connected and as I said before, Apple just let you merge this two IDs together.

HT1631 I don't have an encrypted code, I didn't use my vault file upon starting my computer and I didn't associate it to my apple ID. I bought a refurbished macbook pro (10.7.4), and now I forgot the administrator password. how can I reset that?

I don't have an encrypted code, I didn't use my vault file upon starting my computer and I didn't associate it to my apple ID. I bought a refurbished macbook pro (10.7.4), and now I forgot the administrator password. how can I reset that?

A bug has been filed: https://bugzilla.mozilla.org/show_bug.cgi?id=644566 .

HT201407 I am trying to update the software applications on my IPhone 4S but the noticification keep bringing up the username that I don't know it's password even after I have resseted my username and pasword about 3rice. Whtels can I do to update my iPho

I am trying to update the software applications on my IPhone 4S but the noticification keep bringing up the username that I don't know it's password even after I have resseted my username and pasword about 3rice. What else can I do to update my iPhone applications ?

Settings > iTunes & App stores.
Tap the AppleID, log out then log back in with updated AppleID.

Don't know Home Sharing password :-/

Hi, just a bit stuck, have recently got a new laptop and trying to turn on the home sharing but I don't know what my password is, have tried all the passswords that I use for other things but none of them work. Is there any way I can have it e-mailed it to me or something?
Any suggestions would be greatly appreciated!!!

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I don`t know my administrator password so can`t update my software

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