I don't know my passcode?

My ipod touch is locked & I don't know the passscode. How do I unlock it?

If you have a passcode to the screen lock that you've forgotten, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Similar Messages

  • I am trying to restore my iphone because I disabled phone by forgetting the passcode.  I have followed all instructions I found on line but it is telling me I have to turn something off on the phone but I can't since I don't know the passcode. Help

    I need help.  I forgot my passcode and have disabled my phone. 
    Trying to restore but it is not allowing me to without turning off find
    my iphone on the phone.  I can't do that because I need the passcode.
    What do I do?

    That is where I am trying to restore from but it keeps telling me I have to turn off "find my iphone" on the phone but I can't do that since I don't know the passcode..

  • Am I able to unlock my disabled phone if I don't know the passcode?

    Am I able to unblock my disabled phone if I don't know the passcode?

    If you have disabled your iPhone you will have to reset it to factory settings, and then restore your latest backup. If you haven't backed up your iPhone recently make sure to do so by connecting it to iTunes.
    More details here: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • How do I unlock my ipod touch if I don't know my passcode

    How do I unlock my Ipod touch if I don't know my passcode?

    You can plug in your device into you computer and open itunes and then back up all of your data and them restore your device but make sure you back up all of your data becuase the restore will delete all of the data. I hope i helped you with your problem

  • HT201263 My iPhone is disabled and I don't know the passcode. I tried connecting it to iTunes but it gives me the following message: "iTunes could not connect to the iPhone "xxs" because it is locked with a passcode. You must enter your passcode on the iP

    I got my passcode changed but I don't know it. My iPhone is disabled and iTunes can't connect to it because it tells me I need to enter the passcode. My phone says "try again in 48 minutes". Can anyone help me?

    Hello iAwesomeness-,
    We've an article that provides your available options and the relevant steps for restoring access to your iPhone.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    Cheers,
    Allen

  • What do I do if I don't know my passcode?

    What do I do if it keeps asking for a passcode and I don't know what it is?

    Connect to iTunes on the computer you usually Sync with and Restore...
    If necessary Place the Device into Recovery mode...
    See Here
    http://support.apple.com/kb/HT1808

  • I recently upgraded to iPhone 5 and want to pass my 4S to my Mum.  I've cleaned it and restored to factory settings but it now locked and I don't know the passcode.  What can I do??

    I am passing on my Iphone 4S to a family member whol will change the service provider and sim.  The phone has been cleaned and restored to factory settings.  However it is also locked and requires a passcode that I don't know.  How can I unlock it?  ANY THOUGHTS?  Thanks, Silvergoatee

    See this
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • I want to reset my IPhone 4S but don't know the passcode?

    I'm having problems with my phone and want to reset it however it's asking for a passcode, I have no idea what this is and have never used it before, I don't have a passcode lock on my phone either. Is there an original default code or how do I reset it without inputting the code?

    When the iPhone crashes, locks up in a way that prevents the iPhone from responding to being turned off, or just isn't working as it should (you'd be surprised at how many problems can be solved by a simple reset) you need to reset the iPhone. Here's how:
    Reset the iPhone by holding the sleep/wake button at the top right of the device and the home button at the bottom center of the face at the same time.
    Hold them both until you see the screen go black. In some cases, you may need to keep holding them even after the red power off slider appears. If it does, just keep holding it.
    Wait until the white Apple logo appears.
    When this happens, you can let go - the iPhone is rebooting.
    An iPhone reset will not normally remove or delete any data or settings. However, the term reset is also sometimes used to mean deleting all content from the iPhone and/or restoring from a backup.

  • HT4113 my ipad is disabled and I don't know the passcode

    my ipad is disabled with a passcode and i don't remember it

    See Here  >  http://support.apple.com/kb/HT1212

  • HT1212 I don't know my passcode for my iPad mini and I don't have access to a computer what do I do

    I recently changed my passcode on my iPad mini and forgot what it was and I don't have access to a computer to hook it up to iTunes so what do I do?

    Do you have find my iPhone enabled on it?  If you do, you could log in to your www.icloud.com account in a web browser on any computer and execute a remote erase command (or use the find my iphone app on another iOS device).  Then, restore from your iCloud backup (assuming you have that enabled as well and have an iCloud backup file in place to restore from).

  • My iPhone 4 is disabled after the update and I don't know the passcode

    I left my phone updating through the night.  Checked on it at 4.30am and went through the bits and set up a passcode.  It seems now that the passcode isn't working and my phone has been disabled.
    I've tried to restore and backup but nothing is working.
    I'm lost as to what to do next.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • HT1212 my phone is disabled and I don't know the passcode?

    Ive entered my passcode one too many times. its currently disabled. I went into my phones comapny store and they said theres othing they can do about it. I plugged it into itunes for the first time and its not allowing me to enable it .

    Did you actually bother reading the article you linked from? You need to restore the phone.

  • HT1212 trying to restore ipod but the power button is stuck and i'm unable to turn it off. I don't know the passcode and it says to connect to itunes. what do i do

    I tried following the directions that I received about restoring my iPod touch. But there is one flaw. My power button is stuck and I am unable to turn it off. How can I go about either getting it fixed or restoring my iPod?

    Easy, first make sure that the itunes on your computer is up to date. Next connect the ipod to your computer. If you have itunes 11.0 or above, wait until the device appears in the upper right hand side of the screen, or you can press ctrl-s, and the side menu will appear, and you can see more clearly the ipod appearing under the device category. Next simply click on the ipod and on the summary screen, you should see restore. Press restore, and you will see a dialog box asking to back-up & restore, restore only, or cancel. If you have information to save, press back-up & restore, if you want to wipe the device clean and start over, press restore. Once it's all done, you should be good.
    If your ipod is less than a year old and not a refurbished device, contact Apple at 800-676-2775 for assistance on repair and replace. If you are near an Apple Store, go to http://www.apple.com/retail/ and find your local Apple Store and set-up a genius appointment and go in and have your device repaired or replaced.If your ipod is a refurbished device, it has to be 90 days old or less to be repaired or replaced for free.I hope this helps.

  • HT201210 Can somebody please help me, PLEASE!?! I have sentimental pics on my ipad but I have locked myself out, and don't know the passcode to unlock it.

    The sentimental pics on here can't be replaced cuz they are of my son and his best friend Scooter, his dog. We moved and couldn't keep him so I had to take him to the Humane Society where he was adopted.  I have tried to get the info of the new family that has him, but of course for privacy issues, they won't give it to me. So now that you know how desperate I am, please is there ANY way that I can restore the ipad without knowing the code? My son is heartbroken already at loosing him, but if I can't restore the ipad, he will loose all the pics that he has of him. I can verify any and all info of the purchase or anything that would need verified.

    I did try to get help by going into the local Apple store.  However, I was told that the only way to get it working again, now that I am locked out it, is to get on itunes and do a complete factory reset. This of course would fix the locked out issue but I would loose all the pics. 

  • Cannot turn off Restrictions because I don't know the passcode

    Sometime in the past year I must have enabled restrictions on my iPad2 to ensure my kids didn't make in app purchases.  Unfortunately, I have no idea what the passcode is to TURN OFF the Restrictions. I need to make an in app purchase, so I followed the instructions below...basically restored iPad to factory default and the applied a back up.  Guess what?  After restoring the back-up, restrictions are still enabled and the passcode is still in effect.
    My lock screen IS NOT Passcode locked, only my "Restrictions" are passcode locked.
    "If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present."
    Apple's info isn't very specific: "you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode (it does?  How?) and resync the data from the device (or restore from a backup)."
    Any suggestions other than restoring to factory defaults AND individually resyncing all apps resulting in the loss of all my in app data and game saves?
    Thanks!

    in another forum discussion WJOSTEN says:
    "You've got a problem there, and no, Apple cannot help you. If you can't remember your restrictions passcode, you will have to restore your phone as a new device in iTunes to remove it. The restrictions passcode is included in the iPhone backup, thus restoring from backup will continue to restore the restrictions passcode. You will need to delete all existing iPhone backups first. You can find them under iTunes>Preferences>Devices. All data on your phone will be lost."
    Well, that *****.  I guess I can get over the lost game saves and progress, I just need to copy all my notes and make sure there's nothing else I'll miss first.

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