I DON'T KNOW MY SECURITY QUESTIONS BECAUSE MY DAD MADE THIS ACCOUNT A FEW YEARS AGO! HOW DO YOU CHANGE THEM!?
I DON'T KNOW MY SECURITY QUESTIONS BECAUSE MY DAD MADE THIS ACCOUNT A FEW YEARS AGO! HOW DO YOU CHANGE THEM!?
So how do I change it
Similar Messages
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The security questions on file are not ant thing I would have answered. How can I change them with out answering them I've tryed every answer i can think of
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94739) -
I was on my IPod and I was trying to buy this app, since I have money on my account and it said I needed to verify I was who I was and so I clicked "OK". It turns out I forgot the answers to my questions from when I made an account a few years ago, and when I made it, it never asked to give a rescue e-mail and so I am stuck and cannot use my account. So I was wondering if anyone has any answers to my question, or at least if there is a way I can transfer the money into a different account without the codes. Because I got the money for my birthday and such and I actually want to buy these apps, I feel so **** sreckless for loseing the paper I had it written on.
Go to https://expresslane.apple.com . Click 'More Products & Services'. Then click 'Apple ID'.
In the next page click 'Other Apple ID topics' then 'Forgotten Apple ID security questions'. Click 'Continue'. Choose an appropriate option in the next page. -
I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.
You cannot do that. The AppleID you used to create the iCloud account is an active primary email address. The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well). You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)? -
I don't know my security questions...
I don't know my security questions and I can't figure them out. I tried looking at different pages and I still cant figure out where the link is to send an email to reset the questions. How do I reset them?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104070) -
I don't know my security questions what do I do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102790) -
hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?
You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
HT4798 If I don't know my security questions how can I reset it?
If I don't know my security questions how can I reset it?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(80618) -
Hi I can't purchase on itunes as I don't know the security questions, the email to retrieve answers is not a valid email my young daughter set it up wrong please help!
You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to udate your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I can't make purchases with my Apple ID becuase I don't know the security questions and the reset password is old and doesn't exist anymore. What should I do?
Per the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
contact: Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
If you can't reset your security questions
Contact Apple Support in either of these circumstances:
You don't see the link to send a reset email, which means you don't have a rescue address.
You see the link to send a reset email, but you don't have access to email at the rescue address. -
TS3297 I don't know my security questions
I don't know my security questions that I need to purchase something... It's my first purchase on this device..
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I don't know my security questions, and I don't have a rescue email. what do I do?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
URGENT What can i do? i forgot my password (iCloud) and i don't know the security questions also, the email that was set up with that account was deleted a long time ago, so i cannot update my applications on my iphone 4S.... THANK YOU!!!!
Try the methods described here in this link: Apple ID: All about Apple ID security questions
If neither your recovery email works nor do you know the answers to the security questions, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html -
I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
If you know your password to iTunes but don't know your sercurity question answers how do you change them?
Welcome to the Apple Community.
1. Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
2. If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
3. If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
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