I don't know the password to my phone, how do I get it? Do I go to the Apple Store or should I call a certain support number?

http://support.apple.com/kb/ht1212

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HT1918 don't know one of my security questions, how do i get the info?

I don't know one of my security questions, how do i get the info?

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

TS2446 On my I Pad I am getting a message that says "Your Apple ID has been Disabled" nothing else. I have not tried to log in so I don't know why this is happening. How do I get it enabled?

On my I Pad I am getting a message tha says "Your Apple ID has been disabled". Nothing else. I have not tried to log in so I don't know why this is happening. How do I get it enabled?

Read the article you linked.
If changing your password does not resolve, then contact itunes support

Can the Apple store verify my purchase and warranty by serial number

Can the Apple store verify my purchase and warranty period by serial number ??

Serial number from device could mean it's been sitting in the warehouse for a year before he purchased it can't it?
It could, but all authorized dealers are required to report the sale date and serial number to Apple. That's how Apple knows when a device was sold to set the warranty date; the warranty starts on the day the authorized dealer sells the device to the user, not when the dealer receives the device from Apple.
How would they know his serial number from his device without registering it because I know all the serial numbers show up on my devices but like I said how would the serial number prove that he didn't purchase the device 6 months - 1 year after it left the warehouse or place of purchase.
See my previous response.
Says on website Apple may require a proof of purchase and to keep your receipt.
They may, though usually they don't. But again, the user is not required to register the device with Apple to validate the warranty. In fact, in many countries it is illegal for any manufacturer to require registration before a warranty is honored. The proof of purchase is all that would ever be needed, and again if the device is take directly to Apple that's almost never required.
Regards.

HT201363 I don't know the answers to my security questions or my rescue email address, how can I change those

I need to change my security questions because I don't know the answers to them and I don't know my rescue email either. How do I fix that?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106202)

Will Michael Kors products for iphone5 be in the apple store soon?

Will Michael Kors products for iphone5 be in the apple store soon?

I have a ethernet cable that is at least 10 years old, and I use it all the time. Nevertheless, if you want to buy one, just order the cheapest one you can find. I don't think the Apple Store sells ethernet cables that are somehow better than any other ones.
Of course, they make the best smartphone out there!

Does the apple store accept virtual visa cards.

Ok so I couldn't find any section for the actual apple store so this was the closest catogery I could find.
Anyway I got a visa gift card for my birthday and am thinking of ordering the new iphone. But this means I will have to add several more hundred euro onto the card. So I was wondering will the online store accept a virtual visa or will I just be wasting my money

Thanks Carolyn,
Thanks for your reply. I should have specified that I am in ireland, so the payments page is slightly different from the US one. The best equivalent I can find for ireland is
http://store.apple.com/ie/help/payments/card_payment
However there is nothing specified about virtual visas here. I found one virtual visa company (not the one I am looking at using) that states "Please notice Apple® does not support Virtual VISA® at iTunes®."
https://bancore.com/pages/b2c/products/virtualvisa.do
I know the apple store and itunes are different however if it does not work I will have €679 stuck on a virtual visa card that will essentually be of no use to me as it won't be possible to take it off again. There are no physical apple stores in Ireland so the only way to buy an iphone outside of a contract with a mobile phone provider is trough the online store.
I tried ringing their sales line however the person on the other end of the phone did not sound like he had the slightest clue. He just said if the card works on any other online store that it will work with apple which is contrary to what the above virtual visa company say.
Any help offsomeone who has either used or failed to use a virtual visa would be extremely appreciated.

I have an old ethernet CAT5 cable. I see they sell ethernet cables in the store. Will one of these cables they sell in the Apple Store give me a better connection, especially since my ethernet cable is pretty much destroyed.

Is the CAT6 ethernet cable they sell good for the regular MBP to ethernet outlet or is buying this a waste of money? My ethernet CAT5 is really old, broken, and I can't beleive anything can move by the twists and knots it has in the cable. would it be better to purchase one of these tht I see in the store?

I have a ethernet cable that is at least 10 years old, and I use it all the time. Nevertheless, if you want to buy one, just order the cheapest one you can find. I don't think the Apple Store sells ethernet cables that are somehow better than any other ones.
Of course, they make the best smartphone out there!

I can not download mac os x mountain lion in the apple store

¿No puedo descargar mac os x mountain lion de la apple store, ¿Que hago?
La mac app store dice: "No se ha podido verificar el archivo de distribución del producto. Puede que esté dañado o que no esté firmado."
I can not download mac os x mountain lion in the apple store, what should I do? The mac app store says: "Unable to verify file distribution. May be damaged or not signed."

Carolyn Samit San Francisco Bay Area / Hawaii
Re: i have tried to up date my OS to mountain lion but i get this messageThe product distribution file could not be verified. It may be damaged or was not signed. Aug 7, 2012 1:24 AM (in response to LiverpoolAdam)
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go then move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.

I don't know the password for the SMTP account so as to mail photos. How can I retrieve or change the password?

I am unable to share photos from the Iphoto program because I don't know the password for the SMTP account. How can I either retrieve or change that password? Or is it one I already should know?

Have you set the general preferences in iPhoto to email using iPhoto? Then change it to email using "Mail". This way iPhoto will use your regular Mail account.

How do I install lion on a MacBook pro if I don't know the password?

I know what you're thinking, "if you don't know the password, it's probably not yours." I'm actually a go-to guy for pawn shops when they get electronics. The guy pawned his laptop and didn't pay to retrieve it. It is now property of the pawn shop but they initially forgot to ask the guy for the password and now he won't reveal it to us.
I want to wipe the computer and install the latest os on it. Can you please tell me the simplest way? It automatically logs in when starting up and I'm able to download lion but I think it's going to ask me for a password. I could be wrong though.

Did you get the Mac OS X install disks from the pawnshop, perchance? If not, you'll need to call Apple tech support and order a set, or if the MBP is an older one that didn't come with Snow Leopard, a retail copy of the Snow Leopard installer. Then you can boot from that installer disk, erase the drive (highly recommended), install SL and upgrade to Leopard. Or you can buy the Lion installer on a USB flash drive, boot from that, and again erase the drive and install.
Regards.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

Welcome to the Apple Community.
Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop?

Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.

Erica,
     I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
     I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
     It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
     Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
     I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
   For the rest of us, please post when you find a solution.
     Best.
     BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others)

How do I change my icloud email when don't know the old password after I have changed my apple ID email address and the password? icloud is still online with my old email address!!!

I got a new phone but backed it up through my itunes, and when I tried to use icloud it kept telling me I have forgotten my password, when I really really didn't. So I went to settings > itunes&appstore and changed my password, but also changed the email address too while I was at it, since I've always wanted to change it. But now here's the problem. My iphone's icloud is currently logged in with my old apple ID email address, which seems to not work with the new password, so I can't log it or even delete the account off my iphone. And ovbiously, I don't know the old password that I have "forgotten", as my phone tells me. There seems to be no way of changing the icloud account now.... What should I do?!

So what was the solution. I have a similar problem on all of my devices now

HT204053 I want to use the same apple Id but I don't know the password for my email account to verify iCloud any answers?

I want to use the same apple ID but I don't know the password for my email account to verify iCloud any answers?

iForgot.com

I don't know the password to my phone, how do I get it? Do I go to the Apple Store or should I call a certain support number?

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