I don't know this outlook error about xml.

error message:
[Outlook has disabled XML support for this document because it detected that your computer has become unstable. To correct this problem, it is recommended that you close all applications and restart your computer.]
this error pop ups from about a week ago.
As the error message, I closed all applications and restart computer,, but it doesn't work.
I am using outlook2007 SP3.
this pop up shows related to particular customer's mailing(send and forward~).
So if i delete this customer mails but i can't delete cause it's important business conversation.
What can i do to solve this problem? :-(

Hi,
Please first try to install below hotfix package and see if it helps:
http://support.microsoft.com/kb/954892/en-us
Outlook use Word for both the rendering engine and the composition engine. When you try to open a Word 2007 document that has nested XML tags applied to the Word document's content, you may receive the following error message:
XML has been disabled in the document as the system has become unstable. Close all programs and restart your computer
If the hotfix doesn't fix the issue, then try to launch Outlook in safe mode and verify result:
Press Win + R and type "outlook.exe /safe" in the blank box, then press Enter.
Hope this helps, please feel free to post back.
Thanks,
Ethan Hua CHN
TechNet Community Support

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