I don't know what to do in this situation.. I'm in the rural area

Question

currently I own 2 iphones, iphone 4 and iphone 5 and both are destroyed unexpectedly.
our family is not a rich family but my father tried his best to give those phones to me as a present,
so those are really precious and I really took care of it.
my iphone 4 had a battery problem and the button problems as well, idk why this is always happening...
however, sad things happend for both phones. there was sudden lcd problems like there was a line in the bottom part of the phone and it got bigger.
and one day, it just shut down unexpectedly. I was just holding a phone, but the screen got blurred and it shut down. and I can't even open it until now.
I tried my best to repair the phone, that since I'm living in a rural area, I asked my friend who goes to urbane area for the repair, and they said
it can't be repair cause this phone is from hongkong. (it happened in the philippines and I was disappointed much ) and they just sent it back.
but I had to fix this phone. maybe for others it's just an Iphone, but because this is such a meaningful gift from my father from his hard working.
I asked my another friend who goes to korea to give this phone to apple center again cause I thought they are way better than the philippines center.
however, their answer was shocking. apple center in korea said that, some part of the phone is removed so they can't repair it anymore.
definitely, it had to be gotten from the philippines apple center. I was so terrified who could they do that to the customer..
and I wanted to send an email to apple about this situation, and sadly it has to be approved to send an email I guess form the phone, but how can I do that with the destroyed phone? so I really have no idea what to do with this situation. It has been so long already living without phone... I really need help from apple..

Answer 1

This is a user-to-user technical support forum. Apple is not here. You can find contact information from Apple by using the Contact Us link at the bottom right of every page.
iPhones do not have international warranties. The only place in which you can get Apple service on your phones would be Hong Kong. Unless you have AppleCare, neither of these phones is under warranty. It is likely that the best Apple could offer you is an out-of-warranty replacement.