I don't know why but the bottom of my earpods have come apart should i fix it at a shop or buy new ones
does anyone know why this is happened
If within the one-year warraty and not abused Apple will excahnge them at no cost.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Otherwise try fixing them or purchase another pair.
Similar Messages
-
Something is gone in Indesign menu. I dont know why, but the «textwrap» is gone and «stroke». How can I fix this?
When you switch active Extension Set or enable/disable extension(s), Extension Manager will create/update PluginConfig.txt. InDesign will read this file at launch to determine which extensions (plug-ins) should be loaded or not. If this file doesn't exist, InDesign will load all extensions. Also complicated dependency relationship exists among extensions. I am not sure how these extensions ran into incorrect state.
If sometime you have to use Extension Manager, you have to reset the state BEFORE launch it. Otherwise Extension Manager will recreate this file based on incorrect database records and file state.
1. Delete "Macintosh HD/Library/Application Support/Adobe/Extension Manager CS6/Configuration/DB/ExMan.db".
2. Delete all files in "Macintosh HD/Library/Application Support/Adobe/Extension Manager CS6/EM Store/InDesign CS6"
3. Delete all files in "Macintosh HD/Library/Application Support/Adobe/Extension Manager CS6/Mxi Flag/InDesign CS6"
4. Move all files in "Macintosh HD/Library/Application Support/Adobe/InDesign/Version 8.0/nb_NO/Extensions/REMOVED" to the parent folder "Macintosh HD/Library/Application Support/Adobe/InDesign/Version 8.0/nb_NO/Extensions". -
read my question. also, I don't know why but I cant click on "achat" or purchase on itunes store...
It can take a day or even two sometimes before the transaction is processed. Paypal is then the first to inform you by email and later it is Apple. I have a credit card in my Paypal account which means that I don't have to put money into Paypal.
And if the purchase is not billed at all, no problem at all I guess. -
When I logged into iCloud to check it out, my iCloud mail thing seemed to belong to some stranger. I don't really know what happened.
What do you mean nothing.
If it shows $0.00 then that's nothing, that's zero. If it shows truely nothing then you are not logging in with an account that had store credit. Or not logging in at all.
Click on your name so the triangle appears, then click on Account for more details. -
I don’t know why but I create a WEB site and my friends who use a pc windows, have a lot of trouble when they open my movies. The other friends who use Apple, they don’t have problem. I have iMovie11 and my extension file is .m4v. Is it because the extension .m4v is bad for windows ?
No web site expert here but I would suggest changing the .m4v to .mp4 and ask one of those friends if they still have problems. .m4v is something I always associate with iTunes and don't really see it used elsewhere.
-
HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem? -
hello guys, I don't know why but it looks like I have by mistake changed my password. How ? don't know. how to reset ?
See the "Resetting the administrator account password" section in this article:
http://support.apple.com/kb/ht1274 -
Well I Don't Know Why but From Last Few Days, On my almost every Press To ENETER A new WINDOW Pops Up { Sometimes there are tabs } and Sometimes without anything and even 2 or 3 together Tabs together and Windows too ???
the CONTENT SETTING for window pop is already checked but still These Windows and multiple Tabs POP UP ???Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs on the Windows computer.<br>
Please scan with all programs because each program detects different malware.<br>
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced. But it still
I ran the diagnostics suggested in Macbook Pro Running Slow and Overheating, High kernel_task CPU Usage. Results below. Any help would be great.
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Normal
Model: MacBookPro11,1
USB
Dell USB Optical Mouse (Dell Inc.)
System diagnostics
2014-09-20 PluginProcess spin
2014-09-20 PluginProcess spin
2014-09-20 iTunes spin
2014-09-22 PluginProcess spin
2014-09-22 PluginProcess spin
2014-09-25 PluginProcess spin
2014-09-26 Google Chrome spin
2014-09-26 Google Chrome spin
User diagnostics
2014-09-20 CalendarAgent crash
2014-09-22 DashboardClient crash
Kernel messages
Sep 26 17:21:23 IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 4)
Sep 26 17:21:35 IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:21:35 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:35 IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:47 IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 7)
Sep 26 17:21:47 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:47 IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:22:01 IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 7)
Sep 26 17:22:01 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 2 (rounded time weighted average 3)
Sep 26 17:22:01 IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 3)
Sep 26 17:22:21 IOPPF: Sent cpu-plimit-notification last value 10 (rounded time weighted average 9)
Sep 26 17:22:21 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 4 (rounded time weighted average 3)
Sep 26 17:22:21 IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 3)
Sep 26 17:22:34 IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 8)
Sep 26 17:22:34 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:34 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:47 IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
Sep 26 17:22:47 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:47 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:01 IOPPF: Sent cpu-plimit-notification last value 7 (rounded time weighted average 7)
Sep 26 17:23:01 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:01 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:12 IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
Sep 26 17:23:12 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:12 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Extrinsic daemons
com.adobe.fpsaud
Extrinsic agents
com.google.keystone.user.agent
launchd items
/Library/LaunchDaemons/com.adobe.fpsaud.plist
(com.adobe.fpsaud)
Library/LaunchAgents/com.apple.FolderActions.enabled.plist
(com.apple.FolderActions.enabled)
Library/LaunchAgents/com.apple.FolderActions.folders.plist
(com.apple.FolderActions.folders)
Library/LaunchAgents/com.google.keystone.agent.plist
(com.google.keystone.user.agent)
Startup items
/Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
Extrinsic loadable bundles
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Tuxera NTFS.prefPane
(com.tuxera.ntfs.mac.prefpane)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
User login items
iTunesHelper
Google Chrome
Restricted user files: 45
Elapsed time (s): 75 -
i have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced.The issue still remains
I ran the diagnostics suggested in Macbook Pro Running Slow and Overheating, High kernel_task CPU Usage The results are below.
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Normal
Model: MacBookPro11,1
USB
Dell USB Optical Mouse (Dell Inc.)
System diagnostics
2014-09-20 PluginProcess spin
2014-09-20 PluginProcess spin
2014-09-20 iTunes spin
2014-09-22 PluginProcess spin
2014-09-22 PluginProcess spin
2014-09-25 PluginProcess spin
2014-09-26 Google Chrome spin
2014-09-26 Google Chrome spin
User diagnostics
2014-09-20 CalendarAgent crash
2014-09-22 DashboardClient crash
Kernel messages
Sep 26 17:21:23 IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 4)
Sep 26 17:21:35 IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:21:35 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:35 IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:47 IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 7)
Sep 26 17:21:47 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:21:47 IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
Sep 26 17:22:01 IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 7)
Sep 26 17:22:01 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 2 (rounded time weighted average 3)
Sep 26 17:22:01 IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 3)
Sep 26 17:22:21 IOPPF: Sent cpu-plimit-notification last value 10 (rounded time weighted average 9)
Sep 26 17:22:21 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 4 (rounded time weighted average 3)
Sep 26 17:22:21 IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 3)
Sep 26 17:22:34 IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 8)
Sep 26 17:22:34 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:34 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:47 IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
Sep 26 17:22:47 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:22:47 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:01 IOPPF: Sent cpu-plimit-notification last value 7 (rounded time weighted average 7)
Sep 26 17:23:01 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:01 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:12 IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
Sep 26 17:23:12 IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
Sep 26 17:23:12 IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
Extrinsic daemons
com.adobe.fpsaud
Extrinsic agents
com.google.keystone.user.agent
launchd items
/Library/LaunchDaemons/com.adobe.fpsaud.plist
(com.adobe.fpsaud)
Library/LaunchAgents/com.apple.FolderActions.enabled.plist
(com.apple.FolderActions.enabled)
Library/LaunchAgents/com.apple.FolderActions.folders.plist
(com.apple.FolderActions.folders)
Library/LaunchAgents/com.google.keystone.agent.plist
(com.google.keystone.user.agent)
Startup items
/Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
Extrinsic loadable bundles
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Tuxera NTFS.prefPane
(com.tuxera.ntfs.mac.prefpane)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
User login items
iTunesHelper
Google Chrome
Restricted user files: 45
Elapsed time (s): 75 -
TS2446 My Apple ID is disabled but I don't know why and I can't enable it again. What should I do?
My Apple ID is disabled but I don't know why and I can't enable it again. When I try to download an App a message comes up that says "Your Apple ID has been Disabled" What should I do?
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your iPad then try logging out of your account on the iPad by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
Okay, I have restarted and shut down my computer to help it act right. I have reset safari, deleted my history, everything and it is still running slow! I have full bars of the internet as well, so I don't understand why it is running so slow. Does anyone have any suggestions?
Go step by step and test.
1. Power cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode
http://support.apple.com/kb/PH11212
2 Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
3. Safari > Preferences > Privacy > Cookies and all other website data:
Press “Remove All Website Data” button
4. Turn off Extensions if any, and launch Safari.
Safari > Preferences > Extensions -
I don't know why, but everytime I open my browser Bing pops up.
I uninstalled the search engine, I started my browser with the add-ons disabled, and I don't have the DIV add-on so I don't know what to do! But every time I open my browser Bing pops up. However, when I hit my home button, it takes me directly to my homepage (which should have came up first), so I know my homepage didn't get reset.
It also happens when I let my computer sleep, and I re-open it, Bing pops open another tab and its the first thing that opens. I don't know what to do to get rid of it, but it is driving me insane!!! Please help!!Application Basics
Name: Firefox
Version: 25.0.1
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
Extensions
Name: Trend Micro BEP Firefox Extension
Version: 7.5.0.1137
Enabled: false
ID: [email protected]
Name: Trend Micro Osprey Firefox Extension
Version: 1.0.0.1194
Enabled: false
ID: {21541D23-FDA1-4bf3-8AF2-8F623BF70B07}
Name: Trend Micro Toolbar
Version: 6.0.0.2030
Enabled: false
ID: {22181a4d-af90-4ca3-a569-faed9118d6bc}
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
browser.startup.homepage: http://www.google.com/
browser.startup.homepage_override.buildID: 20131112160018
browser.startup.homepage_override.mstone: 25.0.1
dom.mozApps.used: true
extensions.lastAppVersion: 25.0.1
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1386439370
places.history.expiration.transient_current_max_pages: 93068
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1386439368
Graphics
Adapter Description: AMD Radeon HD 7640G
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 512
Device ID: 0x9903
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.16384)
Driver Date: 9-10-2013
Driver Version: 13.152.1.1000
GPU #2 Active: false
GPU Accelerated Windows: 2/2 Direct3D 10
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7640G Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2
NSS
Expected minimum version: 3.15.3 Basic ECC
Version in use: 3.15.3 Basic ECC
NSSSMIME
Expected minimum version: 3.15.3 Basic ECC
Version in use: 3.15.3 Basic ECC
NSSSSL
Expected minimum version: 3.15.3 Basic ECC
Version in use: 3.15.3 Basic ECC
NSSUTIL
Expected minimum version: 3.15.3
Version in use: 3.15.3 -
HT204266 I don't know why, but I can't search applications on the appstore on my ipod
It began two days ago I was searching for a game and it never gave me results for the searching. I thought it was just for this game so I search for an other game but it never gave me results.
Please try removing the tool-bar permanently from your computer, via the add/or remove programs.
Please let me know if the problem is solved, else please share the screen-shot with us. -
I don't know why but I have a yellow tint on my iPhone 4 screen
I bought a brand new iPhone 4 in Egypt on it's first day of official release from Vodafone store, I've been using it for 9 month and never had any big issues with it, was all minor issues, but since few days I've noticed a yellow tint on the screen and it looks very ugly and annoying , I searched the problem on the Internet and found out I'm not the only one having this issue, it's really disappointing to see such stuff on iPhone 4 screen, I would like to know if I go to Vodafone store and ask for replacement will they replace it or I have to go to apple store??
No web site expert here but I would suggest changing the .m4v to .mp4 and ask one of those friends if they still have problems. .m4v is something I always associate with iTunes and don't really see it used elsewhere.
Maybe you are looking for
-
How do I populate 0CCMSATPH for ABAP only instance
Hi All, I have inherited a SAP Solution Manager installation and I am trying to configure the system correctly. In an Early watch report for one of our ABAP only systems (ERP6) it states Reading performance data from BW returned neither data nor an e
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Why can one not export Media Source playlists to other Music Players or to the ROKU Soundbridge Digital Media Recei'ver? MediaSource uses the Microsoft Jet data base system to encode and store its playlists. That system is extensi'vely explained in t
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I have just started using mtp to transfer files to my mobile phone & it works fast & flawlessly (yeah!) My only concern is dismounting / disconnecting the phone when the transfer is complete. Q1 is this required ? will data be corrupted if I just unp
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I have had major problems trying to get iDVD to produce a workable DVD. I'm trying to use eyeTV's VHS assistant to change my VHS tapes into DVDs. It creates a .dv file as a result of the process. When I burn the project, there is no audio in settop p
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How do I get to "Automatic proxy configuration URL" with a MAC OS X
How do I get to: Firefox>Preferences>Advanced>Connection Settings" when I open Firefox on my desktop with a MAC OS X? I have the Firefox browser 6.? installed.