I don't know why I still haven't gotten my software update

So I still haven't received my software update and idk what to do. Can someone help

It's difficult offer further advice when all you say is "can't". If you provide full details as ot the problem, inlcuding any error messages you may be getting, someone may be able to offer additional suggestions.
Regards.

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TS3992 My iPad hasn't backed up to iCloud for 2 weeks so I've connected it to my laptop and it still won't backup and this is AFTER I paid for extra iCloud storage. I'm so frustrated because it keeps saying back-up failed but I don't know why.

My iPad hasn't backed up to iCloud for 2 weeks after repeated attempts even AFTER I paid extra for more iCloud storage. I've connected it to my laptop and it still won't backup. I'm so frustrated because it keeps saying back-up failed but I don't know why. Please help, thanks!

To back up to your computer, right-click on the name of your iPad on the left side of iTunes and click Back Up. (If running iTunes 11, first go to View>Show Sidebar.)
To get your iPad to back up to iCloud again, try deleting your last backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again. If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
If it still won't back up you may have network issues connecting to the iCloud server. Solutions to that include power-cycling your wireless router (unplugging it for 15 seconds, then plugging it back in), resetting network settings on your phone (in Settings>General>Reset), updating the firmware on your router, and changing the router's DNS settings to use Google's public DNS (see https://developers.google.com/speed/public-dns/docs/using).

Money taken from my account I don't know why

Hi,
I am student and I bought the photoshop license about a week ago and One day after I bought it I realised you had a better offer so a switched to that offer, I asked spoke with one of your colleagues, Lyna, who told me that I wouldn't be charge for the cancelation of the first purchase because it was only one day after. Yesterday I checked my account and you have taken 46 pound from my account and I don't know why, so I'd like those 46 pound back please.
Romina Baldom

This is an open forum with a mix of other users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT204384 my sd slot card of my mac don't work . i don't know why! can you help me

my sd slot card of my mac don't work . i don't know why! can you help me

If it doesn't work with any sd card you insert into it then you can try a smc reset and a pram reset but if that doesn't work then the slot has failed. the only way to get that fixed is to replace the main circuit board, the logic board, which is very expensive. That is unless your mac still has a warranty on it then it would be free.
If you have no more warranty then just buy a sd card reader that connects to the computer by usb port.

I am not sure what is going on with my ipod but my ipod will not even let me open my wifi or open my apps. i don't know why can anyone help?

I am not sure what is going on with my ipod but my ipod will not even let me open my wifi or apps. I don't know why can anyone help?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I synced about 50 books to my new ipad air 2. When I click any other books, the sync starts all over again for all books (it shows 51 books syncing). If I abort the sync, all of a sudden, all books are gone from my ipad. I don't know why.

I synced about 50 books to my new ipad air 2. When I click any other books, the sync starts all over again for all books (it shows 51 books syncing). If I abort the sync, all of a sudden, all books are gone from my ipad. I don't know why. I did not have this problem on my old ipad...or before I upgraded to the latest version of iTunes. Any help would be greatly appreciated.

Hi were you able to resolve yours?
I was very worried losing all my medical stuff on my iPad Air 2, plus i have nothing to use for the next day! So i have to try all the possible things i read on the internet!! And this worked on my part (Thank God, and thank you Google)
Perform a hard reboot
Hold down the Home button and Power button on your iPhone or iPad and keep holding them until you see the Apple logo. Once you do, you can let go. When your device boots back up, go ahead and check to see if the apps have started re-downloading. If they still appear to be stuck, continue on.

My iPhone 5 have the glass popping sound when I press on the top left corner of my phone but I don't know why, I don't see any visibility of the glass coming out. My friends all told me to not exchange.

My iPhone 5 have the glass popping sound when I press on the top left corner of my phone but I don't know why, I don't see any visibility of the glass coming out. My friends all told me to not exchange because after all the software is perfectly fine.

My phone just turned 2 months old. But in Singapore as long your phone is under one year warranty I can still go for an exchange at the respective telco, but my friends all suggest me to not change now cause after changing it'll be a refurbished set instead of a brand new one.

I didn't get any application update in my ipad4 iOS 8.1.2 since December 15 2014 ... I don't know why.... Please suggest me what I do now....

I didn't get any application update in my ipad4 iOS 8.1.2 since December 15 2014 ... I don't know why.... Please suggest me what I do now....
at past I got any one application updates in App Store after one /two week.... But suddenly I don't get any applications updates from app stores updates side.....
M Using more than 40 apps in my ipad4... such as facebook apps need updates after every two weeks.... But trust me I don't get any application updates since last one month... What's the reason?

I haven't seen any since December 20th. It is going to depend on your applications, and they usually close off the developer area around the holidays. If you want to check, go to the App Store link and click on Updates to see if there are any there. You can do that manually. There is no specific schedule as to when app updates come out.

Well I Don't Know Why but From Last Few Days, On my almost every Press To ENETER A new WINDOW Pops Up and Sometimes without anything and even 2 or 3 together ??

Well I Don't Know Why but From Last Few Days, On my almost every Press To ENETER A new WINDOW Pops Up { Sometimes there are tabs } and Sometimes without anything and even 2 or 3 together Tabs together and Windows too ???
the CONTENT SETTING for window pop is already checked but still These Windows and multiple Tabs POP UP ???

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I don't know why but I create a WEB site and my friends who use a pc windows, have a lot of trouble when they open my movies. The other friends who use Apple, they don't have problem. I have iMovie11 and my extension file is .m4v. Is it because the ex

I don’t know why but I create a WEB site and my friends who use a pc windows, have a lot of trouble when they open my movies. The other friends who use Apple, they don’t have problem. I have iMovie11 and my extension file is .m4v. Is it because the extension .m4v is bad for windows ?

No web site expert here but I would suggest changing the .m4v to .mp4 and ask one of those friends if they still have problems. .m4v is something I always associate with iTunes and don't really see it used elsewhere.

I am a Academy of Art University student. I purchased my CC on 04/18/2014. Since I don't graduate yet, I really don't know why can't I keep using my CC, or redeem it again!!!! Please help!!!!

I am a Academy of Art University student. I purchased my CC on 04/18/2014. Since I don't graduate yet, I really don't know why can't I keep using my CC, or redeem it again!!!! Please help!!!!

Contact Adobe Support directly... preferably before the 18th.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Hi Apple! I am having a few problems with my 6 month old iPad mini (ios 7.1.1). I am using my iPad and then some time later it just restars! Don't know why and it just keeps doing it! Please fix or if I restore my iPad will it do any good? Thank you

Hi Apple! I am having a few problems with my 6 month old iPad mini (ios 7.1.1). I am using my iPad and then some time later it just restars! Don't know why and it just keeps doing it! Please fix or if I restore my iPad will it do any good? Thank you

Plug your iPad into your computer, open iTunes, and click Restore. This will reset your iPad to factory settings, so make sure everything important is stored safely. Once the restore is complete, do NOT restore from your backup.
If you still have problems, take the iPad to the Apple Store or another AASP (Apple Authorised Service Provider). If you're still within warranty, any service will be of no cost. Check your serial number here or find your receipt.
Hope I've helped!
PS: This is a peer-to-peer forum. Apple generally doesn't pay attention here.

No network after first pacman -Syu, don't know why

Hi All,
I've been lurking on the boards since I installed Arch on a old Pentium II machine last summer. I was pretty impressed how well it ran on crappy old hardware, so I am trying to put it on a much nicer Athlon 1200 box I recently aquired. But I am having problems with the internet connection after the install.
The new system doesn't have a ethernet card, so I am using a Linksys usb-to-ethernet adapter. According to this website:
http://www.linuxcompatible.org/cdetail10700.html
this adapter should work with Linux and uses a module called CDCEther.
After installing off the base CD I burned back in about June and fiddling with rc.conf to get it set up for dhcp, I was able to get on the internet. So I proceeded to do a pacman -Syu and rebooted once it was finished. After that boot I can no longer get to the internet at all. I can't even ping my linksys router which is the gateway. If I do ifconfig eth0 it says device not found, and if I do netstat -r it returns nothing at all.
I didn't add kernel26 to my IgnorePkg line in pacman.conf. Is it possible that the kernel got upgraded and now it can't load the module for my adapter? When I do a uname -a it says the kernel rev is 2.6.10, while before the pacman -Syu I think it was 2.6.3. I notice if I do modprobe CDCEther it says there is no such thing. I didn't try that before it broke though, I didn't have any reason to check it out since everything was working. But I assume it would have found the module then since I could get on the network just fine. . .
What is my best option here? Does anybody know how I can fix this situation, or should I just reinstall? And if I do reinstall should I use the ftp install instead of going off the CD like I did this time?
Thanks,
Ralph

I have nailed down the problem more and found a workaround for now. I'll add the info here in case somebody else finds this post when working on a similar problem.
I tried changing CDCEther to usbnet in both modprobe.conf and rc.conf as that link I posted above suggested. That didn't help. After rebooting I still had no network connection even though lsmod showed the usbnet module was running.
So I left those files with usbnet in them and downgraded the kernel to the 2.6.3 version on my base install CD from last summer. After doing that and booting the USB to ethernet adapter is fine and I can get to the internet. So clearly it was the pacman -Syu upgrading the kernel that broke it, I just don't know why.
For now I have put kernel26 in my IgnorePkg line of pacman.conf so this won't happen again. I would guess if I figure out why it broke I could upgrade the kernel by recompiling or using ABS as people suggested above. But I'll wait till I have a little more experience and know more about why the newer kernel didn't work before I try that.
Thanks again to iBertus and sarah31 for the help.

Contact groups. My contacts get removed from the groups, not from All Contacts. I don't know why this happens. Anyone know why?

Sometimes the contacts in certain groups are removed and the group is empty. They do not get deleted, and are still in All Contacts, just get removed from the group. Then I have to start all over again and add contacts to the groups. This seems to happen randomly and I don't know why it does. My contacts are synced with my Yahoo contacts. I don't know if thats why. Does this happen to anyone else?

Thank You, thank You ...so much......that feature made me crazy!
Ocean20 wrote:
This can be turned off in settings/accessibility/zoom. Then on the next screen turn off

HT5085 Hi, I purchased and paid for an app( Theory Test) before but I've been charged again. I don't know why?

I don't know why I've been charged for an app although I paid for that before.

It's the same app (e.g. it hasn't changed developers), you haven't changed countries since buying it, you are using the same account that you originally bought the app with ? And how did you redownload the app ? If you redownloaded it via the Purchased tab in the App Store app on phone then you shouldn't have been charged - try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I don't know why I still haven't gotten my software update

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