I don't known my awnsers to my security??? What do I do now??? I can't buy any thing help please
I
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570
Similar Messages
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I can't buy any thing from AppStore I don't know why it stoped from yesterday
I have legal account I don't know why when I buy from AppStore it's says(your purchase could not be completed)
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi! I have an account from UK and I want to switch to the US.
I can't because I still have Pounds 0,65 left!
I can't buy any app because it's not enough credit but I can't add an american credit card either. I don't have credit cards from UK. HELP please!!
I want an account from the US since my credit card is american.
Thank you!Contact iTunes support in the UK and request that they zero out your account so that you can change the country in your account.
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I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it checked to pop up it is?! So it's not just youtube for me its all videos!
== This happened ==
Every time Firefox opened
== the last firefox update
''locking due to the age of this thread''haven't tried it myself but saw this earlier in a blog somewhere:
"try retro installing FF v3.6.3",
makes sense 'cos I've only been experiencing the same problem with mozilla & realplayer combo since updating to latest FF v3.6.4
noted that under IE realplayer plugin still works fine, button to 'download this video' comes on as before.....
from what I read retro install will pick up all your bookmarks etc. do no worries there
naughty, NAUGHTY mozilla people! you were 'bombproof' until today....what happened? good luck sorting it out though!!!! I still luv you! -
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Username188 wrote:
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
I have an icon thats appeared in finder ..i don't know where its come from and what its for. It doesn't respond in any way when I click it.How do I get rid of it?
I can't select it .. I click on it and nothing happens. The only thing I seem to be able to do is a two fingered click which brings up a context menu for the side bar preferences..but unfortunately this icon does not appear in the list.
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I don't remember the answers to my security questions and now I can't buy anything. How can I reset them without respond them previously?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116595) -
hav ipad 2 and it is deactivated and now i m trying to it reactivated but it is not done error comes "we are not able to activate your ipad right now"..can anybody suggest what can i do for activation my ipad 2?
Have you tried plugging your iPad to iTunes?
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I can't buy any apps because I am required to answer two personalized security questions. I don't know the answer to them and I don't even remember creating them. Please help.
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
I really appreciate the fast sent solution about my failure to burn DVDs with Lion, but I am 89 years old and think I know something about computers, but don't have a clue about ZAPPing PRAM nor RESET SMC. I also can't find any evidence of a preserved earlier OS (Snow Leopard). I also don't know how to partition further my drive after all this time…(I used to have Parallels partitioned) but as I said I cannot find any where on the HD SN. Is it possible that it doesn't exist anymore? Not too technical, please, unless that is the only possible answer to this whole delemna..
Blue colored text in these forums usually indicates a clickable link. The two I posted in https://discussions.apple.com/message/18789716#18789716 bring up Apple's articles on those subjects. For partitioning information, peruse Disk Utilities help files, especially
Changing a disk’s formatting and partitions
BTW, the proper way to respond to a post is to use the Reply button and not start another. Good luck and hope you make it to your tenth decade—I'm in my eighth. -
HT1920 I don't know what store I used so i can't get any more .
I don't know what store I used for my account....
What do you mean you don't know what store you used and 'can't get any more' ? You can only use the store in the country that you are in.
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Hey guys! How you delete photos from the very first IPad when you don't get the little garbage can on the screen.
The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
iPhoto for iOS (iPad): Delete photos from iPhoto
http://support.apple.com/kb/ph3137
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
The Fastest Way to Remove All the Photos from the iPad Camera Roll
http://ipadinsight.com/ipad-tips-tricks/the-fastest-way-to-remove-all-the-photos -from-the-ipad-camera-roll/
Delete Pictures from Your iPad
http://www.dummies.com/how-to/content/delete-pictures-from-your-ipad.html
Cheers, Tom -
I read about it but can't find where to start the process
Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(93597) -
HT3702 I don't know how to change my security questions, I forgot them and I can't purchase
Anyone can help me please??
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109191) -
running windows vista prem. every time i try and down load the new version of itunes to laptop the net crashes when instalation is complete.
Unable to conect to the net and so unable to sync new ipod touch i then run a system restore.Then try and install itunes again . same thing happenes again
Any help pleaseThere's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0
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