I don't recieve some incoming calls

I have an iphone 5 and even when i have full reception and 3G/WiFi some times the incoming calls go directly to voice mail, i've tried everything, reboot, restore and i have the same problem, i see no pattern so i can't prove to my phone company when the problem will show, they can't change my iphone or something because when they test it everything works fine, anyone have the same problem? It's a harware issue?, please help!
PD: Sorry for my english

Dear I am also facing same problem while recieving incoming calls. If somebody calls me he gets ring tune frm my number but nothing happens on my iPhone(sometimes phone viberates if on silent). I also have outgoing problem whenever I try to dial any number on numpad it disappears after few seconds and doesnt let me to complete or write any number. and an ohter problems is that I cant read text messages as it is not opening inbox. Does any one know anything about this? I need help from all of you. I think problem is with iPhone.

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