I don't remember answering my security questions?

So I went on iTunes to download some songs, but it said I have to answer my security questions. I don't remember the answers.

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(87011)

Similar Messages

  • I can't remember answers from security questions... Please help me....apple support don't answer.(((

    I can't remember answers from security questions... Please help me....apple support don't answer.(((

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I don't remember what my security question answers were i don't remember making them

    I don't remember what my security question answers were i don't remember making them

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • HT201363 I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have

    I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201303 not remember answer your security questions.

    not remember answer your security questions.
    HOW???

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • Can't remember answers to security questions.How do I reset the security questions?

    Can't remember answers to security questions.How do I reset the security questions?

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 I don`t remember setting up security questions and if i did i don`t remember the answers (all of a sudden I am now asked to answer security questions when I have never been asked in the past???) I have no rescue email either

    I have been buying itunes for about a year and a half with no trouble and within the past month everytime I tried to buy music it keeps asking me for answers to security questions that I do not know the answers to as I don't even remember doing this when i started with itunes - AND I won't have an alternate recovery email as I only have one email.
    I have attempted three times now to go through apple support to no avail as i keep giving them my phone number - no one calls (cause I am home each time the date I check off) and then I get an email saying we tried to contact you but there was no answer! very strange!!!!!!!!!!!!!!!!!!

    You can only get reset info sent to a rescue email addres, which is not the same thing as an alternate email address - they are different settings/addresses on an account. If you don't have a rescue email address (and you can't add one without being able to answer 2 of your questions) then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Don't remember apple account security question answers, got sent an email for reset but I haven't receive the email

    I hope this is in the right category... Anyways I just got an iPad 4 and have been trying to buy some apps from the App Store. It asks me to answer my security questions so I do and it tells me it's wrong and then proceeds to tell me that I can reset my questions. I do that, type in account information and it says it sent the email but I have not gotten it yet. I did this last night and still have not received anything .... I really wanna buy some apps but I can't. What should I do ?

    I cannot reset my apple password. I have requested an email for resetting 4 times today and I am not getting the email. I have no idea what my security question answers are.Unfortunately i reset my iPhone 4s,right now i need my apple id to activate my phone its been linked to  .Seeking a fast response.

  • HT5312 I don't remember myanswer for security questions

    I don't remember myanswer for security questions

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Don't know answers to security questions or have resuce email, how do I change questions?

    I have no idea what community my question belongs in. So I just picked one. I'm sorry if my question is in the wrong place.  I want to know how I am suppose to change my security questions when I have forgotten the answers.  I already tried to do it and I had to answer questions before I could change them.  Now maybe it's just me, but why do I have to answer security questions that I can't remember the answer to in order to change the answers?????? Then it says that if you don't remember you click send an email to a rescue email.  How are you suppose to do that when you only have 1 email address and you can't use it because it is your primary on your account?  Please help. 

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (88389)

  • TS3297 I cant remember answers to security questions

    I cannont remember the answers to my security
    Questions??

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

  • Can't remember answer to security question to reset password

    Who do I contact to get this done?  I have tried calling and only get passed off to different people.  The chat option offered does not let you chat on email passwords Thank you

    Mariana,
    I am replying to you directly since when I click the "here" button it appears to me to be in an open forum
    I am **
    You bill my card $17.95
    I've had j** for at least 10 years.
    I have tried the passwords I have listed in my password safe to no avail
    The security questions are as old as the acct. and I don't remember the answers
    Famous person- **
    Where I met wife - ***
    My cell is ***
    Thank you for your help
    [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

  • Lost iCloud Password. Cant remember answers to security questions and retrieval email no longer in service. Please help

    Hi, I have a friend who has lost his iCloud password. We cannot remember the answers to the security questions and we can therefore not retireve an important pages document that is backed up to iCloud. Is there any way to retrieve the password based on the correct birthdate and the username? I can even supply the date (to within 2 days) of when the account was created.
    I cannot find any way to communicate with someone at Apple directly, who could help me out.
    P.S. We are based in South Africa, so there is no Apple Store that I could go to. Apple itself is only represented here through a 3rd party.
    Your, any, help would be greatly apprecited.
    Kind regards
    Oliver

    try calling hotline, they can send reset link to your other email
    here are their phone numbers
    http://support.apple.com/kb/HE57

  • What is the simplest way to reset my security questions? I'm using a new device and simply cannot remember answers to security questions set years ago!

    iis there any way I can avoid security questions? These were set years ago. Answers were probably ambiguous. Now I'm using a new device and being asked security questions the answers to which I can't remember.

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • TS2446 Cant remember answers to security questions on. Additional device and cant purchase apps. Have already reset password

    See above. My daughter had an iphone on my account. She has not purchaed anything for a while and is required to answer security questions. Cannot rmember wnswers snd us threatening to lock apple id. Help!

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

Maybe you are looking for

  • My Indesign CC crashes every time I open a CS6 file on it!!!

    My Indesign CC crashes every time I open a CS6 file on it. I have tried everything, a clean install using the clean tool on my system, saving the CS6 file as an .idml on CS6---but whenever I try to open files on Indesign CC, the program crashes! I am

  • File associations in Vista?

    I've recently installed CS4, with Acrobat, and it seems to have messed up my file associations in Vista. Although I can open PDF files on my Desktop, I can't open them directly in emails without saving them first. Ideally I want to go back to the sys

  • When in plug my phne into comp it tells me to get later version of itunes

    my comp and phone wont sync up how can i fix the error message that says get 11.01 or later

  • Layout in asset reports

    In asset balances reports I need to view Asset main number text, additional asset description, serial number and inventory number. Is it possible?

  • JSF Calendar Component JS error

    Hi everyone, I have problem with JSF Calendar component. JSP version is 1.2 so we are using com.sun.rave.web.ui.component.Calendar class. When HTML code is generated some id missing. For example: JavaScript tries to find subForm:startCalendar:_datePi