I don't remember any securuty questions and of course I don't know them and I can't purchase an app
I don't remember any securuty questions and of course I don't know them and I can't purchase an app
Well then your account is lost. If you don't have your password or security questions, then there is no way for you to log in and in turn no way for you to purchase an app.
Sorry.
Similar Messages
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Why have I been prompted to refresh when don't remember any problems except slow to open? Don't think I reported this, but need to. It is a huge problem, most times takes >3 min for browser to open! I click on task bar icon and wait. Then right click & choose Moz FF. Eventually 2 screens open. I hope I don't have to refresh to clear this up. TY, Gracie
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings - ''please read what the Refresh does, and what is saved and what is removed''
When certain parameters are exceeded in Firefox operation, the internal Firefox Health Reporting feature make a "decision" inside your Firefox installation to raise that message recommending a "Refresh". It's your option to do the "Refresh" or not. I you don't "Refresh" whatever is causing your problems isn't going to be corrected or reset.
https://support.mozilla.org/en-US/kb/firefox-health-report-understand-your-browser-perf
https://support.mozilla.org/en-US/kb/firefox-health-report-says-your-browser-is-slow -
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Username188 wrote:
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
iTunes is telling me that I have not purchased from my iPhone before although I have multiple times, and I don't remember my security questions and there is no option to change them. Any suggestions other than making a new account?
If you create a new Apple ID you won't have access to the media purchased with the Apple ID you are currently using.
Try here > Rescue email address and how to reset Apple ID security questions -
hello, my friend's i pad locked and need the apple id and password to unlock the setup and open the i pad but he don't remember any one of them nor his email and security questions the serial number of tha i pad is DYT*******PH and the part number is MC979ZP/A what can we do about that please solution?
<Edited by Host>Your friend will have to remember or find his account id and password, without them he won't be able to re-activate the iPad.
Does he have any of the account's downloads in his computer's iTunes library : Recovering a forgotten iTunes Store account name.
Or has he tried finding it via http://appleid.apple.com : Apple ID: How to find your Apple ID.
If he can find the account id he can then get its password reset via http://iforgot.apple.com
(As these are user-to-user forums, you're not talking to iTunes Support nor Apple, I've asked the hosts to remove the serial number from your post.) -
HT6170 What to if yhu don't remember any of yhur answers to the questions
What can i do if I don't remember any of the answers to the questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116458) -
I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT
If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
I don't remember my security questions, and in order to purchase on on iTunes I have to know them. What do I do?
http://support.apple.com/kb/HT5312
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What do you do if you don't remember your secerity questions and it won't let you in on your account
What do you do if you don't remember your secerity questions and it won't let you in on your account
Please help!Go to: expresslane.apple.com
Under product categories choose iTunes
Then iTunes store
Then account management
Press continue.
Now choose iTunes store security and answer the bullet questions and click continue.
Sign in with your appleid and press continue
Under contact options fill out the information and advise iTunes that you would like your security/challenge questions reset. Click send.
iTunes will respond to you within 24 hours by email. -
I don't remember my security question answers and when I press the send to the alternate email the email doesn't show up in the inbox or junk mail so I don't know I can reset my security questions
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98287) -
I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.
<Email Edited by Host>The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
These are user forums. You are not speaking to Apple here. You should not put a valid email address in a forum message. -
I need (want) to buy songs. I can buy songs on my old computer with out a hassle, but currently it isn't hooked up. I'm using a new computer and would like to be able to buy songs. I don't remember my security questions and don't have a rescue e-mail, what do I do??
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87350) -
I don't remember my security questions and I don't how rest the answers after resetting my password. I want to use my itunes credit to purchase music on my idevices. What can I do? I don't remember the answers to the questions.
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
Hi folks,
I'm having a problem. I have restored my iPad because of password problem and after it's done restoring and when I connected the device in to itunes it's asking about the icloud information that is linked with the iPad but the fact is I don't remember any of it's informations i.e icloud id, password, recovery email address or security questions. Now i'm seeking immidiate help regarding this. Please it would be very much appriciated.Follow the instructions here > Rescue email address and how to reset Apple ID security questions
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HT5312 I don't remember my security question answer
I don't remember my security question. What should I do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
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