I don't remember my passcode and can't restore it via find my phone or through iTunes.

I just recently found my iPad that I haven't used in about a year after getting a Mac. I don't remember the passcode that I had on it so I can't get into it. I went onto iCloud.com and tried to erase everything via find my phone so that I could get into it, but it won't work until the iPad is connected to the internet. Wifi is on, but the iPad isn't connecting. I tried hooking it up to my computer and restoring it to factory settings that way, but it said that I have to turn off find my phone first. So I went back to the iCloud website and removed the iPad from my apple ID thinking this would turn off any find my phone things connected to my iPad. Apparently I was wrong. So now I am locked out from trying whatever pass codes come to mind because I have put the wrong one in too many times, the data won't erase because it's not connected to the internet, and I can't restore it because it is waiting to connect to the internet to erase the data. On top of all that, since it is an older iPad, I can't chat with apple support without paying $29.00. So is there anything else I can try to get this unlocked or do I just have a $300 paperweight?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

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HT4972 i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

Would this matter then? can you not update the 3g to the lastest software?

HT4113 Hi I can't remember my passcode and I don't have access to a computer, help??

Help I can't remember my passcode so can't access my ipad, I don't have or have access to a lptop or PC

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1212 My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?

My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?

1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

I forgot My iPhone 5s passcode and can't remember what can I do because it is lock for 1 min. Then 5 min. Then one hour and I don't know what to do ????

I forgot My iPhone 5s passcode and can't remember what can I do because it is lock for 1 min. Then 5 min. Then one hour and I don't know what to do ????

If you forgot the passcode, you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212. If it is running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it, as explained here: http://support.apple.com/kb/ht1808 (or erase it using Find My iPhone on icloud.com).

I have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in

i have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in

You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
If you cannot restore that way, you may have to use recovery mode
iPad: Unable to update or restore

How can I access my old iTunes account I I don't remember apple ID and password?password? login

How can I access my old iTunes account I I don't remember apple ID and password?

mamabobbette wrote:
I'm trying to find out how to access my old i-tunes library if I'm unsure of what my log-in and password were from that time.
Please explain further.
You don't need an AppleID to access an iTunes library. An iTunes library is stored on your computer.
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How can I buy songs on my account if it's asking me the security questions and I don't remember the answers and I do not have a rescue email?

How can I but songs on my iTunes account if it is asking me the security questions and I don't remember the answers and I don't have a rescue email?

And I cannot call.

HT203808 I deleted my old e-mail account associated with my iCloud, i need to reset both my ID and my password. however i don't remember that password. how can i reset it?

I deleted my old e-mail account associated with my iCloud, i need to reset both my ID and my password. however i don't remember that password. how can i reset it?

Hey Frankgates!
I have an article here that can tell you how to do this:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Thanks for coming to the Apple Support Communities!
Regards,
Braden

HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT201365 My wife can't remember her passcode and now it says it is disabled! What to do?

My wife can't remember her passcode and it says her phone is disabled! How do I bypass the passcode

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I can't remember my passcode and have disabled my iPod Touch. How do I get it reset?

I can't remember my passcode and have disabled my iPod Touch. How do I get it reset?

Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iP

Please help. I can't use my iPhone 4G with it's updated new iOS7. I can't remember my passcode and it stays at "iPhone is disabled". Have I lost the use of my iPhone forever? It's an iPhone not iPad.
Message was edited by: diana135

HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iPhone?

HT1212 a friend gave me her iphone but could not remember her passcode and the phone is disable. What can i do to reset the phone

A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled. How can I reset the passcode?

In HT1212,
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

I have an old apple id that I don't use (and I don't remember the password) and it now won't let me log in for updates, how can I delete it

I have an old apple id that I don't use (and I don't remember the password) and it now won't let me log in for updates, how can I delete it

Click here and try resetting that account’s password.
That Apple ID is stored inside each of those applications. If you can’t get back into it, you’ll need to delete and redownload all of them, which may require repurchasing paid ones.
(115401)

I don't remember my passcode and can't restore it via find my phone or through iTunes.

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