I don't remember my questions to change my Apple ID password
Hi, please, I need to change my Apple ID password, but first I'm asked for answer my own security questions but I don't remember them. How can I do? Thanks!
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
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I have tried to re-install iTunes 11.0.3 at least 6 times.
I have also downloaded iTunes 11.0.3 at least 5 times.
I have changed my Apple ID password.
I have downloaded (again, I've done that many times) iTunes 11.0.3, then I switched off the iMac, then restarted the wi-fi modem. Switched on the iMac, loaded iTunes, same problem.
I tried to just switch off the wi-fi, did the same as point above, same problem.
Even tried to change the system date to 2038, this only seemed (although I doubt it) to fix the "not responding" issue which I had this morning.
The Apple ID password issue, where it asks me for the password loads and loads of times (probably 50 times or more), one after the other has been happening for about 3 days now.
Here is a copy of my message problem:
iTunes Problem, can't seem to find a solution online.
I am running OS X 10.8.3 on an iMac, have just loaded iTunes 11.0.3 a few days ago.
Firstly, I'd open iTunes and it would immediately say it was not responding, I'd have to force quit, try again, re-boot, try again etc. I tried re-installing iTunes, changing password, everything to no avail, then changed my date to 2038, and voila it started responding (no, don't ask me, I just read in online and was desperate enough to try it). Of course, I don't believe that this actually helped, I would like to know what did help or if there is something specific one needs to do to fix this.
I have not been able to get rid of this problem: Whenever I try to make a purchase it asks for my Apple ID password, dozens of times until I give up and press cancel, cancel, cancel.
Why does it do this? I don't want to purchase anything because I can't keep typing in my password again and again. I'm not exaggerating.
As I mentioned, I have tried to re-install iTunes, about 6 times, and I changed my password. I still get the same problem.
Also, my iTunes still looks like the classical iTunes and doesn't have the new interface.
Has anyone experienced this and was able to fix it, or does anyone know what the problem is? Please help, I'm at my wits end.Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library. -
What is I don't remember the questions when I first download a song on my device? What should I do?
What if I don't remember my questions when I first buy a song on my device? What should I do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98650) -
Is there any chance to reset my iCloud account if i don't remember security question and haven't provide alternate e-mail at registration
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
how to change my apple id password, but i dont remember sequrity questions and i cant reach reset email
Hi sisot,
Thanks for visiting Apple Support Communities.
You may find this article helpful with resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
However, if you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
You'll need to contact iTunes Store support to have your questions and answers reset.
After your password, security questions and answers are reset, I'd recommend providing a different rescue email address:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
All the best,
Jeremy -
My cloud account expired. I don't remember securtiy questions. How to renew Cloud support
My cloud account expired. I don't remember securtiy questions. How to renew Cloud support
Hello jlemmon2778,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Best of luck,
Mario -
HT5312 I'm don't remember May questions security
I'm don't remember May questions security
How to reset your Apple ID security questions
Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then:
click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
Choose 'More Products & Services', then 'Apple ID'.
A new page will open. Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards. -
Don't remember security questions
Don't remember security questions. No option to send to rescue address.
Then contact your country site from http://support.apple.com/kb/HT5699 or call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.
-
HT5312 Don't remember security question?
Don't remember security question
See Here..
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd and if confirmation is must so please phone number is mine please send a code please help me my apple
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.
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my wife's iCloud locked and she is don't remember her email but she knows her old password and she don't have apple id how can she unlocked her iPhone or restore iCloud password. normal method can't help us
Actually, I want her to have a separate iTunes account. Our marriage is fine, but our musical tastes are vastly different That's another issue; right now want to focus on getting my wife in .icloud email address.
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hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
How can I change my Apple ID password security questions and answers without providing a rescue email address?
Click here for information. If you can't reset them through the method described in that article, contact the iTunes Store staff via the link in the 'Additional Information' section.
(105909) -
I keep trying to change my Apple ID password but I can't get past the security questions. Is there another way to get thru because I don't remember my exact answer from 8 years ago.
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107280)
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