I don't remember my security answers, but it's not giving me an option to send a rescue email

I don't remember my security answers and I have two emails set up. The websites keep saying to send a rescue email but it doesn't give me the option to send one. I can get on my apple store on the computer but it requires the security questions for my ipod; I don't understand what I'm doing wrong. Someone please help!

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2.  Call Apple Support in your country: Customer Service: Contact Apple support.
        3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • I don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio

    i don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio

    https://expresslane.apple.com/

  • HT201363 I can't remember my security question answers and it's not giving me an option to do the rescue wmail

    Please help me I cannot remember my answer to security questions and I don't see the option for a rescue email

    You need to contact Apple.
    Start here:
    https://expresslane.apple.com/
    Navigate the columns as follows: All Products and Services > iTunes > iTunes Store > Account Management > Apple ID account security
    Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
    You will find an option to send an email to Apple on that page. Compose a thoughtfully worded email explaining your dilemma, and politely ask to have your security questions reset. There are over half a billion iTunes account holders and Apple receives a great many of these questions every day, so make sure yours is easily understood.
    You should receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two, who will probably request you provide some more security-related information before your questions can be reset. You will have to wait for another reply which will provide instructions for resetting your password and your answers to the security questions.
    Normal business hours apply, so if it is Friday you may have to wait until Monday.
    These back-and-forth emails may result in a week of correspondence before it is fixed.

  • HT5312 I don't remember my security answers how do I reset them

    I don't remember my security answers how do I reset them??

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.

    I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.
    <Email Edited by Host>

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
    These are user forums. You are not speaking to Apple here. You should not put a valid email address in a forum message.

  • HT5312 What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad. I answered those questions stupidly and I did not pay attention. And that extra email? I don't have a cl

    What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.

    If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I don't know my security answers, but I don't see the "forgot your answers?" link

    I don't know my security answers, but I don't see the "forgot your answers?" link

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT1911 i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

    i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I can't seem to remember my security answers and I'm not able to set up a rescue email address and Idon't know what to do.

    I can't seem to remember my security answers and I'm not able to set up a rescue email address and I don't know what to do.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107599)

  • I am trying to configure my SCXI-1540 card for excitation voltage and frequency using MAX - but it is not giving me that option when I click on the card and then properties​, am I looking in the wrong place?

    I am trying to configure my SCXI-1540 w/1315 card for excitation voltage and frequency using MAX - but it is not giving me that option when I click on the card and then properties, am I looking in the wrong place?
    I have LabVIEW Express 7.0 Professional - SCXI-1000 Chassiss - along with SCXI-1112, and SCXI 1520/1314 - cable to the PCI-6052E is attached to the 1520 card.
    MAX says it recognizes all the cards in the chassiss.

    Jeremy, Thanks for the reply.
    I tried to set up the system as DAQmx.
    I had MAX auto-detect the set-up - and it recognized all the cards - but did not select the 1315 accessory on the 1540 card - I had to do that manually - but in the configuration section I would select the accessory and it would deselect itself. I had to get out of the set-up and then right click on the 1540 card and click on the "Accessories" tab and select the 1315 terminal block that way.
    It didn't seem right that the system should behave that way, but I pressed onward.
    I then tried to create a new DAQmx Task
    When I create new DAQmx task and then click on Analog Input no "Position" Tab appears for me to select, all I get are:
    Analog>>Voltage
    Analog>>Temperature
    Ana
    log>>Strain
    Analog>>Current
    Analog>>Resistance
    Analog>>Frequency
    Analog>>Custom Voltage with Excitation
    Do you think there might be something wrong with either my hardware or perhaps my configuration that is not allowing it to recognize the 1540/1315 in DAQmx?
    I had included the system report of what programs I am using, etc. as attached file nireport.txt
    After the DAQmx did not work I tried installing everything as Traditional DAQ and it did let me set-up the 1540 Card with Excitation Voltage and Frequency and gain - I then went in to the VI that I had built and tried to use the Express DAQ Assisant to read the channel that I am connected to on the 1315/1540 - when I try to use DAQ Assistant it gives me an error saying that "Device not available in NI-DAQmx. It is possible that the device is being use by traditional NI-DAQ"
    Which I guess it is since both configurations are now set-up in MAX.
    I would PREFER to use the DAQmx set-up, but I am confused as to WHY it won
    't come up with
    Analog input>>POSITION>>LVDT
    When I try to create a new DAQmx task.
    Thanks for the help so far! As you can probably tell I am new at this.
    Ryan
    Attachments:
    nireport.txt ‏2 KB

  • I just downloaded iMovie 9.0.2, but it is not giving me the option for cutaways. How do I get this option to pop up?

    I just downloaded iMovie 9.0.2, but it is not giving me the option for cutaways. How do I get this option to pop up?

    Open iMovie/Preferences and make sure the Advanced Tools are enabled.

  • HT5312 Well what if your iphone is stolen and someone hacks you iTunes account and you have money on the account? It's not fair that I have to suffer. I made my iTunes account when it first came out I was like 12 and don't remember my security answers

    I need help my iphone was stolen last week and some how the person who stole it got my iTunes stuff. I need to change everything so that I can buy stuff for my phone. Please help I don't remember my security question answers ( I made this account when I was like 12)

    Hi Steelersgirl004,
    Thanks for visiting Apple Support Communities.
    I'm sorry to hear that your iPhone was stolen last week. If it seems like your Apple ID (iTunes Store account) was compromised, see this link for help with contacting Apple for help:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    This article also has information that can be helpful:
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    All the best,
    Jeremy

  • HT5787 I don't remember my security answer.  What can I do to set my new iphone 5c ????

    Don't remember my answer...???

    If you have a verified rescue email then you can get an email sent to that email address to reset the security questions as shown in the article below:
    http://support.apple.com/kb/ht5312
    If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
    http://support.apple.com/kb/HT5699

  • I don't remember my security answers

    I don't remember my security answers

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT5312 I don't remember my security answers

    I don't remember my security answers

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86944)

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