I don't remember my security questions but the rescue email I no longer have, how do I change my security questions?

I no longer have the email I have down for my rescue email and its not in my apple id account except for when I went to change my security questions, how do I change my security questions or the rescue email when I no longer have that email?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(119308)

Similar Messages

I really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying _

i really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying

If your rescue email is not working and you cannot remember even one answer, then you only have one option - call Apple.
http://support.apple.com/kb/HT5665

HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

HT201363 i cannot remember the answer to my security question and the rescue email is no longer in use or accessible. what do i do now

i have a lot of music that i bought while living in aonther country and on another computer. hen i try and play any of it i get a message asking for my old apple id id. it does not accept any of my attempts. i do not know the answer to the security question and the rescue email is no longer in use or accessible. how do i 'activate' my music on my new computer?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5312 how do you reset your security questions when the rescue email address no longer exists?

how do you reset your security questions when the rescue email address no longer exists?

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90823)

HT5312 Can't reset security questions because the rescue email is no longer active... Help?

When I open my iTunes it says I need to verify my identity by answering my security questions. I forgot the answers and the rescue email is no longer active. What do I do?

You need to click the links in the order I described in order to reach the contact page. Alternatively, click here, phone them, and ask for the Account Security team.
(88105)

Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed. How can I change this to my existing itunes account so I can reset this phone? Thank you.

Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed. How can I change this to my existing itunes account so I can reset this phone? Thanks in advance.

I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
Does anyone else have this issue or know how to get around this. I am starting to think that I am going to have to recreate these lists on my computer

While I'm in my apple ID, under passwords, I can't remember my security question's answers. It sends the answers to my rescue email I no longer have. What can I do to change my rescue email.

I need help changing my password info on my Apple ID. I can't remember my security questions. They send the answers to a rescue email I no longer use. What can I do or who can I contact?

I've tried that. After logged in, I go to passwords and security. It then tells me to enter my security answers (that I can't remember). It sends those answers to my rescue email that I no longer use. Therefore, I can't retrieve my answers or change my rescue email.... I'm still stuck.

Trying to reset security quesions but the rescue email is incorrect

I am trying to answer my security questions which I do not know, I requested a email to be sent to the recue email but it appears that email address is wrong I can only see the last part of the email address which says gmaiil.com with 2 i's..... How can I change the rescue email address without knowing the answer to the security questions.

Hi Soccer Star Tori,
Welcome to the Support Communities!
If your rescue email address is incorrect, and you don't remember the answers to your security questions, you will need to contact our iTunes Security department to reset both:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy

Apple is asking me to answer my security questions but I can't remember the answers. Also I would reset them but my rescue email is no longer in use and I cannot even remember what it was. Is there any way to fix this mess?

So basically I need to confirm my identity but I can't because I can't remember the answers to my security questions. I scheduled a meeting with Apple, to see if they can fix it. Nod I would just reset them from my rescue email, but I don't know what that email is and it's also no longer in use.
Do you know of any way to fix this?

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT201363 What can I do if I don't remember how I write my passwords and I don't want my account blocked but my rescue email adresse didn't existe any more ?

Today I wanted to download an application and they asked me my security questions. I answerd them but didn't wrote them right, i'm not sure in wich lenguage I wrote them -_-.
I looked on the apple support to know to get them I saw that I have an other email adresse that I can use to get them back but the only problem is that this email adresse is an old email adresse that I had as student and it didn't exist any more.
I don't know what possibility I have to get these passwords back.
If someone of you had the same problem or know how to solve this problem I would be very happy
Thanks a lot in forward

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

Why doesn't the 'rescue email' option show up when I try to change my security questions?

I have tried and failed over and over to change the answers to my security questions. Short of calling Support, because I hear they're always pretty busy, how am I supposed to change them? Obviously I can't use my alternate email because iTunes did not offer me that option when I first tried to change them.

Do you have a rescue email address (which is not the same thing as an alternate email address) on your account ? If you do then try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

How i reset the security question if i forgot the rescue email ?!!

how do i reset the security question if i forget the rescue email ?!!

or how do i contact apple support to help me fix this
they said they reset them by sending an email to bxxx@.... and i've never used email like this one !!

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100016)

I don't remember my security questions but the rescue email I no longer have, how do I change my security questions?

Similar Messages

Maybe you are looking for