I don't remember my security questions. Is there any way to reset them?

Please! Someone help me out! I am about to go insane and am very upset with Apple right now.
Or if anyone knows how I can get the answers to my questions, that'd be great too.
                       Sorry, but I just want to buy a song! I shouldn't have to go through all this!
                                                                             -SarahCate

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114356)

Similar Messages

  • I can not remember my security questions is there any way i can change them so i can purchase things on itunes?

    can not remember my security questions is there any way i can change them so i can purchase things on itunes?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • TS3988 forgot security questions is there any way to reset?

    I forgot security questions is there any way to reset?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88222)

  • HT204088 iTunes is telling me that I have not purchased from my iPhone before although I have multiple times, and I don't remember my security questions and there is no option to change them. Any suggestions other than making a new account?

    iTunes is telling me that I have not purchased from my iPhone before although I have multiple times, and I don't remember my security questions and there is no option to change them. Any suggestions other than making a new account?

    If you create a new Apple ID you won't have access to the media purchased with the Apple ID you are currently using.
    Try here > Rescue email address and how to reset Apple ID security questions

  • I'm trying to reset my security questions because I got a new iPad mini and I don't remember the security questions but when I try to reset it it says email sent, but I never get the email. Help!

    I'm trying to reset my security questions because I don't remember them. But every time it says they have been sent to me. I never receive them and I know for sure I'm on the right email address. Help!

    You can contact iTunes Support and have them reset them:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • I don't remember my securit questions and there's no option for me to reset them HELP

    I forgot all 3 of my security questions, I got a new iPhone5c for my birthday and I want to be able to download apps but I can't because it says I have to validate my account, what do I do?

    account security
    Please call apple @ 1-800-692-7753 in USA
    ask for the account security team
    you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
    Peace, Clyde
    check # for your country
    http://support.apple.com/kb/HE57

  • HT5312 why do you have to answer security questions to reset them, if you don't know your security questions how are you able to reset them?

    I don't understand this. Why can't you send an email to reset the questions or give you the answers?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • IF YOU DON'T KNOW YOUR SECURITY QUESTIONS, HOW ARE YOU SUPPOSED TO RESET THEM?

    I registered with Apple 3 years ago. This year I bought a new HP Laptop and an iPad 3. I tried downloading something that I needed for school and it asked me for my security questions. I set these questions 3 years ago. There is no way to reset the questions without Apple sending you a riduculous email saying that the only way to reset the questions is to call Apple. When you call Apple, in order to talk to someone who actully knows what they are talking about, they say you have to pay $19.95. What am I supposed to do?

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I can't reset my security questions, is there any way to fix this?

    I can't remember the answers to my original questions and want to reset them so I can buy music. However, every time I reset them, they just revert back to the old ones. I hit save and it tells me that everything's been set, but if I log out then log back they've reverted back to the old questions. I've tried to contact costumer service through the link given on iTunes but the page just unlessly loads after selecting iTunes, so I have no idea what to do.
    Any help would be appreicated, thank you.

    You can contact the Account Security team by following these steps:
    Please navigate to:
    https://expresslane.apple.com/
    Choose:
    iTunes > iTunes Store
    Then for Topic choose
    Account Management > Lost or Forgotten Apple ID password (any concerns regarding security questions also fall under this category)
    Choose Continue
    You will be given the options to Talk to Apple Support Now or Call Apple Support Later, please choose the option that works best for you. If the hold time is long, you might only have the option to talk with them later.
    If outside the US or Canada, and your country has Apple Phone Support, you must call and ask for The Account Security Team. They will then ask some security questions. If resetting your Security Questions, you must have a Credit Card on file so they can reset your Password First, then they can help reset your security questions.  You should be able to add a credit card via iTunes or appleid.apple.com> Billing. <-- Very important, or they can nto assist you!!!

  • I forget my answer on security question is there any way to get it?please need ur help ..i try to resend to my mail but no mails coming

    thanks

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96810)

  • I don't remember my security questions. How can I change my answers?

    I don't remember my security questions and I am being asked for them on an app( iBooks) to download a book. Is there a way I can change them or a way to reset them. I don't remember either of the 2 questions but I remember my username and password. Please help...

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible

    I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible

    Username188 wrote:
    I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • Hello i don't remember my security question

    Hello i don't remember my security question

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107695)

  • HT5312 I don't remember my security question answer

    I don't remember my security question. What should I do?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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