I don't remember security questions when making a purchase

WWhen making a purchasr ask me two questions I don't remember and when sent me the reset Email send me to a .con email instead .com

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117058)

Similar Messages

  • Am being prompted to enter security questions when making a purchase on my new IPad.  I don't believe I have ever setup security questions on my apple id.  How to I create new security questions?

    I am being prompted to enter security questions when making a purchase on my new IPad.  I don't believe I have ever setup security questions on my apple id.  I have tried logging into my apple id and have chosen the security and priviacy settings to set up security questions.  However I am prompted to enter answers to security questions and am told they don't match.  How to I create new security questions or reset them? 

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104011)

  • How do I change the security question when making a purchase, How do I change the security question when making a purchase

    I have a new iPad and I never made a purchase on it... Hereford it asks me for two security questions. How do I check the answers or how do I change them?
    Because I answered them long time ago

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89215)

  • Is there any chance to reset my iCloud account if i don't remember security question and also I haven't provided alternate e-mail when signing in?

    Is there any chance to reset my iCloud account if i don't remember security question and haven't provide alternate e-mail at registration

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • What is I don't remember the questions when I first download a song on my device? What should I do?

    What if I don't remember my questions when I first buy a song on my device? What should I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98650)

  • Don't remember security questions

    Don't remember security questions.  No option to send to rescue address.

    Then contact your country site from http://support.apple.com/kb/HT5699 or call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I don't remember security questions and it doesnt get me the option to send to rescue email

    I created security questions when i first created my apple ID - however the security questions they keep asking aren't the ones i filled out so i don't know the answers. 
    so when i go to security questions it doesnt give me the option to send to my rescue email either......

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT5312 Don't remember security question?

    Don't remember security question

    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 why do i have to answer security question when i make purchases on itunes store?

    why do i have to answer security question when i buy songs on the itunes store because it's saying that if i do not answer the questions right now then it will lock my itunes account

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95516)

  • HT201363 Don't remember security questions linked to apple id

    I don't remember the security question linked to my Apple ID

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105861)

  • I don't remember security question?

    I can't remember the answer to my security questions and it it sending reset to an email I don't have access to?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105109)

  • I don't remember security questions

    I don't remember my security questions and the email for the recovery was deleted.  I have money on my iTunes card that I wanna spend.

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • HT5787 Don"t remember security question's

    I don't remember my security question's, & can't get logged in with the customer support on my computer.  This is not an Apple, my husband loaded Itune's on his Macbook we don't no if this cause the problem & we don't remember which one of us open the account!!  Any idea's, I have over 2,000 song's in my library.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98038)

  • HT1491 I don't remember security question!

    I don't remember my security question!

    Click here and search the article for '2 out of 3'. Follow the instructions.
    (73864)

  • HT5312 Don't remember security questions?

    I can't remember answers to security questions

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98963)

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