I don't remember the answer of my security question? How can I reset this answer?
I don't remember de answer of security question. I can find any site for reset this question. All the information on my Apple ID is correct, but the security question can't let me continue the process to buy any app. Please, help me
Isabel
Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT201363 I do not know answer to my security questions, how can I reset?
I do not know answer to my security questions, how can I reset?
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
I am unable to remeber my answers to my security questions how can I get this changed
I am unable to remeber the answers to my security questions how can I change these questions?
No offense, but this question is asked five times a day. Just do a Google search on it or click a link under "More Like This" to the right of this page, and you'll find your answer.
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I need help resetting my security questions? I can't remember them. Is there a way?
A simple search finds:
Rescue email address and how to reset Apple ID security questions -
I don't rember the answers to my security question, how can I change or get them?
I don't remember the answers to my security questions, how can I find or change them?
https://appleid.apple.com/
Manage your account, Log in... You can change the answers as long as your know your password. If you encounter a problem(some people have) with changing your answers, then contact apple support for them to reset them. Sometimes it will ask you for an answer before allowing you to change them, others have reported not getting the email sent if it asks you for an email. With me I could just change them. So check it out. -
I forgot answer the security questions. how can i reset?
i forgot answer the security questions. how can i reset?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I for got the answers of my security questions, how can restart the security questions?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
HT201363 I forgot the answers for my security questions , how can I get them back ?
I forgot the answers for my security questions , how can I get them back ?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106187) -
Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.
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HT4798 If I don't know my security questions how can I reset it?
If I don't know my security questions how can I reset it?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(80618) -
HT201363 forgot my answers to my security questions how can i retrieve them
forgot my answers to my security questions how can i retrieve them
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106241) -
i didnt forget my password i forgot the ancwers to my security questions. how do i fix this?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
my iphone 4s has stopped access to wi-fi and I cant turn the wifi from off to on. how can i reset this? i already tried the reset setting
iOS: Wi-Fi settings grayed out or dim
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HT1725 i dont remember my security question how can i reset them
I dont remember my security question hoe can i reset them
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support
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