I don't remember the pass for my Apple Id and I can't restore it....

I dont remember the pass for my apple account and when I try to restore in the two forms, with the security answer and the email both didn't work, help me the system didn't sent me an email and i wait for it for around two weeks...

Hello kingd0m
If you have a rescue email address setup, then you can get that reset through an email as well. If this is not an option then you will need to contact iTunes Store support for further assistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
-Norm G.

Similar Messages

  • HT201363 hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?

    hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?

    Hi Roy,
    Contact iTunes support:
    https://getsupport.apple.com/GetproductgroupList.action
    Select your country, complete the prompts.
    Or you can contact them by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    They usually will get back to you via your regular email within 24 hours.
    Cheers,
    GB

  • TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I can not remember the passcode for my sons ipod and I can't reset it or anything - any ideas?

    Does anyone know how to reset this, I know it shouldn't be easy but I can't do anything with it, I have backed it up today.

    Read this and this.

  • HT1212 Hi, I am unable to reset all settings.. I don't remember the pass code.. I am able to reset network settings and other settings. Can someone please gelp

    Hi, I am unable to reset all settings.. I don't remember the pass code.. I am able to reset network settings and other settings. Can someone please help

    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
    You may have to force iPad into Recovery Mode
    http://support.apple.com/kb/ht1808

  • My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?

    My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?

    Didn't work but thx
    Mark Flohr
    [email protected]
    949-636-3069

  • HT201441 Need to erase my old iphone but... It's locked (I don't remember the pass code#, it is not connected to wi-fi or cellular #so I can't erase from my icloud).  Help??

    I need to erase my old (unused currently) phone so my kids can use it on wi-fi and play games but it's locked & I don't remember the pass code.  Any one know how to erase it and start over without the pass code.
    PS it is not currently connedted to wi-fi so the simple "erase device" using iCloud won't work. 

    Here is a guide how you could reset your iPhone via iTunes, if you cannot remember the passcode: http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US

  • I changed my primary email and password but on my phone it's still asking me for my old password with my old email and I don't remember the password for it?

    I changed my primary email and password but on my phone it's still asking me for my old password with my old email and I don't remember the password for it?

    Hello, StephCalderon11. 
    Thank you for visiting Apple Support Communities. 
    If you are being prompted for the password of your old Apple ID, see the article below. 
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Cheers,
    Jason H. 

  • I don't remember the answers for the security questions

    i don't remember the answers for the security questions. It keeps asking for my favorite teacher, my firsr car and my least favorite job but I dont know what the answeres were for them. I havent even owned a car or had a job yet. Im very confused!

    Call the support number for your country from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I don't remember the answer to my security questions and I keep requesting that they be sent in an email but I don't think it's the right email.  What can I do??

    I want to buy a game but I have to verify my account.  I don't remember the answers to my security questions and I think the answers are being sent to another email.  What can I do?  How can I change my answers or change my questions??  Or even just find out what my answers are??

    See # 2 below
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I have a problem with my apple ID, i don't remember the answers of my secret questions and the email were they send the answers have been disabled

    Yesterday i bought a new macbook pro and i tried to buy pages and keynote, but when i put my id, the ask me the secret questions, i don`t remember the exact answer to that questions, and the mail the send the answers, don't exists anymore

    Did you have a rescue email address on your account ? If you did then have you checked the inbox and spam folders on that for the reset email ?
    If not then you will need to contact Support in your country to get the password reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    You can't create another account with the same email address, and all purchases are tied to the account that downloaded them - so creating a new account won't give you access to a previous account's purchases.

  • HT5787 Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it

    Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
    During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
    is there a solution for that??
    Kind regards
    yossi
    <Email Edited By Host>

    If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
    1. Use your current Apple ID password
    Trying using your current Apple ID password. If that doesn't work, continue to the next step.
    2. Sign out and back in to iMessage or FaceTime
    If you are currently signed in to iMessage or FaceTime
    Sign out of iMessage or FaceTime:
    iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
    FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
    Sign back in to iMessage or FaceTime:
    iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
    FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
    You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
    If you are not signed in to iMessage or FaceTime
    Sign in to iMessage or FaceTime:
    iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
    FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
    You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
    3. Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't work, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud and try to sign out.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Tap Settings > iCloud and sign in with the new Apple ID.

  • Don't remember the answers to my Apple ID security questions?

    don't remember the answers to my Apple ID security questions?

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security

  • I don't remember the answers to my security questions and now I can't buy anything. How can I reset them without respond them previously?

    I don't remember the answers to my security questions and now I can't buy anything. How can I reset them without respond them previously?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (116595)

  • I just got a new iPhone and iTunes won't let me make purchases, I don't remember the answers to my security questions. What can I do to reset them?

    I just got a new iPhone and iTunes won't let me make purchases, I don't remember the answers to my security questions. What can I do to reset them?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95667)

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