I don't remember the restrictions passcode, what do I do?
I don't remember the restrictions passcode, what do I do?
I don't even remember that I entered a passcode..
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to put your iPad in Recovery Mode
http://support.apple.com/kb/ht4097
Similar Messages
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Please I don't remember the restriction passcode on my ipad 2 running ios 7.1. Please any help to reset it because I don't want to loose my documents?????
The only option is to wipe the device clean and restore it to factory settings. Hope you have a backup.
Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
Cheers, Tom -
I have recently purchased an iPhone 4 off my uncle, tried to activate my imessages and facetime and its telling me to check the restrictions, but i have a problem as i dont know what the passcode to get onto the restrictions is and neither does my uncle. Any way of me resetting the passcode or anything?
You have to restore the iPhone as a new device not from a backup unless the backup pre-dated the restrictions passcode
Restoring iOS Software -
HT4113 how can i reset the ipod if i dont remember the restrictions passcode
hello, please if someone can help me. I forgot eh restrictions passcode for my daughters ipod touch. but i cannot even reset it because it needs the passcode...how can i reset it? thanks
- If you are up to it see:
How to reset forgotten Restrictions...: Apple Support Communities -
I cant remmber the restrictions passcode please help me for important
i cant remmber the restrictions passcode please help me for important
If you cannot remember the restrictions passcode, the only alternative is to restore the phone as a new device. Trying to restore from backup will only put the passcode back on. There is no other alternative. See the user manual. http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
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HT201304 what is the restrictions passcode? if i don't know it what should i do?
i updated my ios from ios5 to ios6.0.1 but i don't know my restrictions passcode. i've never enter restrictions passcode. my phone passcode don't work in restrictions passcode. i need help!
Is yours a corporate iPhone? If so, your IT department may have some restrictions set.
If yours is a private iPhone, at some point you did set a restrictions passcode either on that phone or the phone from which you are restoring the backup. If you don't remember the passcode, the only way to remove it is to restore your phone as a NEW device and not use your backup. -
My App icon disappeared from my desktop, then I discovered the Restrictions passcode had been set, but I don't know what it is. I tried to reset my IPad but it asks for my Restrictions passcode - which is the whole reason for the reset!!! Very irritating, any help will be appreciated.
Go into Recovery Mode per the instructions here. This will destroy all of your data so your next step is to restore from your backup.
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I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?
Did you setup your account with a rescue email address? If so...
http://support.apple.com/kb/HT5312 -
selling ipad mini, how do i know what the restrictions passcode is in order to delete all content
See this article:
HT4213
As it says in the notes, "If you lose or forget the restrictions passcode, you will need to perform a factory restore to remove it." -
I want to buy a game but I have to verify my account. I don't remember the answers to my security questions and I think the answers are being sent to another email. What can I do? How can I change my answers or change my questions?? Or even just find out what my answers are??
See # 2 below
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Hi, I need to install Adobe Flash Player because the version I have installed in my Mac Os is old, but I can´t do it because I need to write my email and my password and I don´t remember my password, so what can I do? Thank you
The email and password will be the ones for your computer's security, not something for any Adobe product. You might need to consult Mac customer support if you are unable to determine the required information.
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I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.
Ajb1111 wrote:
I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team... -
I couldn't acces to my account because of the secret question that I don't remember the answer that I did a long long time ago. what can i do ,please help me ? thanks.
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?
Hi Roy,
Contact iTunes support:
https://getsupport.apple.com/GetproductgroupList.action
Select your country, complete the prompts.
Or you can contact them by email:
https://ssl.apple.com/emea/support/itunes/contact.html
They usually will get back to you via your regular email within 24 hours.
Cheers,
GB
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