I don't seem to have the creative cloud button at the top of my finder window?

All tutorials show how people are access fonts/apps/ etc through a CC button that pops up a small window of options. How do I install this?

Hi candacenapier,
Kindly download creative cloud desktop app from the below mentioned link.
https://creative.adobe.com/products/creative-cloud
Kindly refer the below mentioned link In case you face any trouble with download and install
:Troubleshoot Creative Cloud download and install issues
Thanks,
Atul Saini

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Hi, I have photoshop CC. It's the french version but I would like to have it in english. I went in the creative cloud to change the language but it doesn't seem to work. Do you know how i could do it ?

Hi, I have photoshop CC. It's the french version but I would like to have it in english. I went in the creative cloud to change the language but it doesn't seem to work. Do you know how i could do it ?

Please indicate whether or not the following link helps... I have not had to use it and so I do not know if/when it does help.
Creative Cloud Help / Adjust the install language | Creative Cloud applications | CCM -
http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html

HT3910 I am selling my Macbook Air 2008 and need to reformat it back to it's factory settings. I've been reading the help but I don't seem to have a re-install drive for the USB port. Is this something post 2008 or can I get one from somewhere?

I am selling my Macbook Air 2008 and need to reformat it back to it's factory settings. I've been reading the help but I don't seem to have a re-install drive for the USB port. Is this something post 2008 or can I get one from somewhere?

Hey Stella,
Welcome to Apple Support Communities, and thanks for the question! I'd read through the following article before selling your Mac - it'll include instructions on how to reformat your hard drive:
What to do before selling or giving away your Mac
http://support.apple.com/kb/HT5189
All the best,
David

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message.

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.

Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe.

Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?

Hi Jakegosselin,
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks

Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

The Creative Cloud application becomes inoperable continually on both my Windows 7 and 8.1 operating systems. I'm tired of re installing the application after deleting the OOBE file to get updates and syn settings between computers for Photoshop. Is this

The Creative Cloud application becomes inoperable continually on both my Windows 7 and 8.1 operating systems. I'm tired of re installing the application after deleting the OOBE file to get updates and syn settings between computers for Photoshop. Is this an endemic problem with others? I'm using Google Chrome as my browser. Is this an issue with the problem?

Similar problem just happened to me with the Creative Cloud Update 1.7.1.418—slightly different so I thought I'd share. I have multiple Adobe Creative Cloud programs installed on my computer, all working just fine. I updated the Cloud App to the latest version and then it shows me that I have only one program installed! All my previously installed programs (Photoshop and the like) still work but show as "install" instead of "Up to date". Initially I thought I'd have to re-install the Cloud app or recreate the OPM data base but then I noticed that some of the Cloud app preferences (Apps > Settings > App Language) were different to what I had set previously. I use English (International) language, the update had reverted the app back to English (North American). I flicked back to my previous language and bam, all my apps now show as being installed correctly.

What is the difference from the creative cloud and having the lightroom and Photoshop?

what is the difference from the creative cloud and having the lightroom and Photoshop? I thought i was purchasing the lightroom and photoshop, but now I'm not sure that i got the right product because it only says i have creative cloud. Is there a way to change products without penalty

Hi Jessica,
The creative cloud complete plan has all the applications including Lightroom and Photoshop and there is a Photography plan which only includes Photoshop and Lightroom.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
For switching the plan, please contact the support through call/chat:
Contact Customer Care
Regards,
Sheena

I've downloaded the creative cloud app and the photoshop. Now, how do i open the photosop?!! tried clicking on the image but nothing happen.

I've downloaded the creative cloud app and the Photoshop. Now, how do i open Photoshop?!! tried clicking on the image but nothing happen.

Thank you so much. I finally got it to work. I don't know why it has to be such an ordeal when it comes to Adobe products!
Todd
Todd McVey
Art Direction
201-723-0104
[email protected]
www.toddmcvey.com
@mctwitthis

I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed.

I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed

right click the executable > click 'run as administrator'.

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

Try below steps once
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Make sure to open ~/Library not /Library ( there will be two Library folders )
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Then launch Creative Could and check.

I cannot log in through the Creative Cloud Icon in the OSX menu Bar

I cannot log in through the Creative Cloud Icon in the OSX menu Bar, but I can log in online to my account and everything is working fine on my Desktop Mac, just not on my laptop.
Error
UNKNOWN SERVER ERROR
Sign in is currently unavailable
We are unable to access your account
Please try again later
Is anyone else experiencing this?

Hi Bob,
Welcome to the forums!
Could you please perform the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Solution1 & 2 should resolve the problem for you.
Ankit

Why are the Creative Cloud system and the Adobe Support system so expensive and so gawdawful lousy?

Why are the Creative Cloud system and the Adobe Support system so expensive and so gawdawful lousy?

Free market at work in a gullible or irrational population.

I have installed the creative cloud to install the App After Effects, however every app is there except that one! HELP!

please help me asap! i need to instal the After Effects for my school work, but when i installed the creative cloud, in the apps section there is no sign of that particular app!

Hi Taylah,
Please refer to the technical specifications for After Effects:
https://helpx.adobe.com/after-effects/system-requirements.html
Regards,
Sheena

I get an error when trying to download the creative cloud installer. The message says to contact customer support.

Any advice for not being able to download the creative cloud installer?

Lisalynn33 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

I don't seem to have the creative cloud button at the top of my finder window?

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