I don t succed in updating itunes at the newest version because pc can t remove the previous version
i don t succed in updating itunes at the newest version because my pc cannot uninstall the previous version
Is that a:
The older version of iTunes cannot be removed. Contact your technical support group.
... error message?
If so:
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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I cannot install itunes 10.3.1 on Windows 7 because it can't remove the old Bonjour
This is the 64 bit version of itunes 10.3.1 that I can't install. I tried to get rid of all traces of Apple software in add/remove programs and I can't because they are on a network resource that I can't access even though my user account is administrator. I deleted all traces of Apple software in my program files, windows files, and x86 files but I still get the same message when I try to delete them in add/remove programs. I can only update my apps on my iphone 4, no new software updates. This has been for the last 2 months when I started getting the message in itunes that I needed to upgrade.
However, I keep getting the error as the itunes installer gets to the point of computing space requirements.
That one's consistent with disk/file damage (on occasion ... it's not the most common symptom of it, and can be caused by other things). So I'd try running a disk check (chkdsk) over your C drive.
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
the path it keeps trying is c/user/(my name)/iTunes64.msi with some other crap. All I know is it doesn't work and zI have tried many things withugh any luck, any ideas would be appreciated, I am at my wits end. First time thrugh the years I have had a major problrm with the program, Have I mentioned I hate windows 8!!!!!!!!!!!!!!!!!!!
See Troubleshooting issues with iTunes for Windows updates. If you get stuck please report back with where you have got to and the precise text of any error message.
tt2 -
I have converted my itunes on my imac to mp3 format so i could play them on my pc. unfortunatly i did not specify a seperate folder for the mp3's to be sent to once converted.
i now have itunes and mp3's side by side in the itunes media folder. this has the effect of doubling my library.
how can i get rid of the mp3's from this folder en mass, other than erasing them one by one, there are 7000!!!Click on 'Music' in the iTunes sidebar. Look to see whether you have a 'Kind' column:
If you haven't, choose 'View Options' from the 'View' menu and check 'Kind':
Now go to the Music list again and click on the label of the 'Kind' column. This will group all your AACs and MP3s together. Locate the MP3s: click on the top one. Hold the shift key and click on the bottom one to select them all. If you want to save them drag them to a folder on your Desktop. Then hit 'Delete'. IMPORTANT: when promted, choose to have them moved to the Trash, otherwise they will be removed from the list but kept in the actual library. -
Can someone provide me with the link to download Firefox 4.0? Thanks!
Which '''toolbar'''? Let's try to fix your issues with Firefox 6.0.1.
Sorry, Firefox 4.0 is not supported any longer due to un-patched security vulnerabilities. Firefox 5.0 was a security update for Firefox 4 and Firefox 6.0 was a security update for Firefox 5. Firefox 3.6.21 and 6.0.1 are the only two version that are currently supported. -
I am unable to update itunes on my pc. I also can not remove to try for new load. Help please
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Made a new iTunes address, and added new payment details, old apps won't update because my old signin pops up! Even tho in settings on on first page it's my new name? How can I remove the old signin name even if it takes all apps paid and free with it!! Don't care if I have to lose all previous apps just don't want to be hassled with updates!
You can't all apps are tied to the apple id that was used to purchase/download it.
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Just got an ipad air and why creating my apple ID with credit card, a CODE was requested in the itunes gift card/ itunes gift in order to preceed with the form but I don't have the code. Please how can I find the code so as to enable me complete the form successfully. Thanks alot
The iTunes gift card field is optional, you don't have to fill it in - leave it blank if you don't have a gift card.
iTunes gift cards are country-specific (they can only be used in their country of issue), and they are not available in all countries - so you might not be able to dill it anyway. -
I have a hard time understanding why I can't contact support about THEIR problem. I plugged my iPhone into my pc. iTunes came up. It said there was an update available for the phone. I accepted that. Clicked on the "download only" because I didn't have the time to install it at that point. It downloaded but didn't stop. It continued to the 'backing up your iPhone' segment then froze. I waited at least an hour with no change. Finally I unplugged my phone..iTunes wasn't responding.I rebooted my pc then tried the same thing again. Same outcome even though I let it "Back Up" for 7-8 hrs while I slept. Same Story............... iTunes 10.4.0.80 is the software I'm using. When my phone is 'plugged' in what I see on it's face is "Sync in Progress".....for hours!
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Synced media like apps and music are not included in the iPod backup that iTunes makes. You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have an iphone with the app GOOD to read e-mails. I sync to my other PC having first updated itunes. During sync it reported that it had removed GOOD, with out asking. Any ideas?
With the iPhone, you can sync all iTunes content with only one computer. Trying to sync iTunes content with a second computer will result in iTunes erasing the content from the first computer.
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I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?
uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) the install using the installation files. do not migrate adobe programs.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
iphone wont recognize in itunes. it's got the latest software update and the latest version of itunes on the computer. the phone works as normal but i want to restore it but can't because i can only get the the recovery mode stage and then it needs itunes???
Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
I bought a movie on iTunes and when it loads up I can only play the bonus features and not the actual film. The title screen is also glitched and merges with the scene selection. I don't think it downloaded properly. what can I do?
It happens sometimes. Delete the current copies, don't hide from iTunes in the cloud if prompted, close iTunes, reopen, download from iTunes Store > Quicklinks > Purchased > Music > Not on this computer.
While downloading click the download icon at the top right and uncheck Enable simultaneous downloads. You may find it more reliable that way.
tt2 -
updating my iphone just failed, right at the end. Now I can't get the picture showing me to plug in my iphone to itunes to disappear. Please help, as I can't use my phone, and it will not clear.
read
http://support.apple.com/kb/ht1808 -
TS1371 itune library.itl cannot open because it can done by newer version
itune library.itl cannot open because it can done by newer version
your in Quicktime discussion, try the folks in the iTunes they might help
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