I don't think I have iCloud set up, but I need a partial restore to 9pm Sunday night... possible?
I have a little bit of a dilemma on my hands. Last night I dumped all of my summer photos into iPhoto. I have this Lacie external drive that I used earlier this week to back up my computer so I set up a sync using Intego Backup Assistant for Mac. I set it to sync my computer hard drive with the external, which made sense at the time. When it finished, I got over 600 error messages and all of the photos I had just uploaded that day were gone from both my computer and the backup drive. Time Machine did not help me and the recovery software I used found little 20kb versions of some of my photos but not at full quality. I'm freaking out a little bit that more than 1,000 photos are just gone. Someone please tell me there's a way to either recover everything I uploaded yesterday or that I can restore my computer to 9pm on Sunday...
You will need to contact iTunes Support / Apple in your country to get the questions reset, which will normally be by phone as they need to confirm your id and that it's your account.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
You can try contacting them via this page and explain, but they are likely to want phone contact (which is likely to be quicker than emails going back-and-forth, and you potentially having to wait 24 hours for each reply) : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
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Matthewmillnerr wrote:
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billwk98 wrote:
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Hey appleIC!
Here is an article that will help you troubleshoot this issue:
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http://support.apple.com/kb/ts3989
Take care, and thanks for visiting the Apple Support Communities.
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Creative Cloud pricing and membership plans | Adobe Creative Cloud
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Download CS6 products
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