I don't understand an itunes charge on my credit card
I was charged $46.74 on my chase credit card yesterday and I don't know what this charge is?
Dan
Hi
I just purchased my iMac and got contend code for free update for os xmoutain lion update. I create an apple ID with my credit card and try to apply code but I notice charge of $19.90 on my credit card. This is ridiculous. Please help to get refund for this money.
Here are my details:
Thanks
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I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer. I HATE not getting to talk to a real person!!!! Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.
If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck
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I would like to cancel all itune charges on my credit card there is one for 4.99 and .99 now I see another one for 7.95 as of March 16 Please cancel all of them. I didn't charge them.
Do what Roger says above.
Do you have 'in-app' purchases enabled on an iPhone/iPad or other device that kids or other family members use ? That could be the issue.
If not change your iTunes Store password to try to prevent whatever is doing this making further charges.
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How do I find out if an itunes store charge on my credit card is correct??
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HT1933 how do I dispute Itunes charges on my credit card
How di I dispute Itunes charges on my credit card
Contact them at http://www.apple.com/support/itunes/contact/
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How do I contact itunes to correct unauthorized charges to my credit card?
http://www.apple.com/support/itunes/contact/
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How do I get details on iTunes charges on my credit card to make sure they are valid
Charges showed on my credit card from iTunes and I don't think they are mine. How can I look at the detail of what was purchased through iTunes to validate or dispute the charges?
http://support.apple.com/kb/HT2727
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Why am I seeing bogus iTunes charges on my credit card?
I'm seeing charges for $9.99, $4,99, $14.99 periodically. I have not purchased any music, books, games, nothing! But I'm seeing these charges. I logged into my account on iTunes (www.itunes.com) and checked order history ---- none for the last 6 months. But I've seen these charges on my last 2 months of credit card activity. I can't find any link to see iTunes purchase activity. Help!
If notthing shows on your account's purchase history on your computer's iTunes (and the card isn't / hasn't been linked to other accounts), and you havn't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not) then you should contact your card issuer.
You could also contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
ITunes charges to my credit card come up as Singapore when I'm in Australia
I have an Australian iTunes accounts but I've notice in the last month that my credit card statements list my iTunes charges as "iTunes Music Store//SingapSingapore 000". My iTunes receipts say Australia, and have GST and the ABN - so why is my money going to Singapore?
You have issues that several different companies have to be contacted. As someone said earlier, this forum consists of fellow users helping each other. The company "Apple" does not participate here.
First of all, if there is a problem with Facebook blocking you, then you need to follow up with Facebook - and not Apple. They are not related.
Secondly, if there are unauthorized charges, then you need to file the proper paperwork (or phone call) with your bank or credit card company. And by the way, if you want to avoid getting unauthorized charges like this on something like iTunes (or other online companies, too) - then pick up a Visa/Debit Card from Walmart and just load on it the amount you're wanting to use - and then if someone snags that number they can't charge anything more, since you only loaded the amount you wanted to use.
If you want some assistance on using the iPad, set up an appointment at the "Genius Bar" at an Apple Store to make sure you're using the iPad in a secure manner. That's one place where "Apple" will help you directly. However, keep in mind they won't help you with "Facebook issues" or with "bank issues". You'll have to go to them directly.
The iPad is simply a tool, just like a computer is a tool, or a car is a tool. It's all in "how you use it". -
How do I get a receipt or a bill for my purchases?
1. You will get email receipt
2. You can check Purchase History
Purchase History
http://support.apple.com/kb/ht2727 -
Hi
I have some charges of Itunes on my Visa card that i never did.
7 different charges.
Can you help me please?Check your iTunes Store purchase history.
If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
If not, your financial information may have been compromised. Contact the bank.
(124167) -
HT1918 I don't want any more charges from my credit card
How I change or eliminate my credit card info
To wipe phone
Turn off imessage in settings/messages
Turn off Facetime in settings/Facetime
Delete icloud account in settings/ilcoud
Erase all data and settings in settings/general/reset
Delete the phone from your profile in https://supportprofile.apple.com -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H.
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