I don't understand what's happening with my Music. All the songs that I purchased, that were previously on my phone, now show up a Cloud next to them, but I can't play them. If I touch the Cloud, it turns into a red square but never downloads.

I don't understand what's happening with my Music. All the songs that I purchased, that were previously on my phone, now show up with a Cloud next to them, but I can't play them. If I touch the Cloud, it turns into a red square, acts like it's downloading (which I can see happening in iTunes), but never downloads. The Cloud just stays there.
I've sync'd my phone, I've turned it to "show all music" in Settings, I've drag and dropped the songs/albums onto my phone again. I feel like I've tried everything I've seen recommended, but nothing works.
I've purchased a lot of music from iTunes. It should be there. What's going on?
P.S. Same thing happening with my purchased books. Ugh.

Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match.  Your iTunes Match library will then appear on your iOS device.

Similar Messages

  • I have the iPhone 5 and have with 6.0.1 software version.  Although I had them when I moved from iPhone 4 to the 5, the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them.  They are still listed though.

    I have the iPhone 5 and have with 6.0.1 software version.  Although I had them when I moved from iPhone 4 to the 5 (could play them), the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them.  They are still listed in the iTunes library.  When I look in the Summary for the iPhone, it shows Audio as only .16 GB - I have over 5 GB of songs, so what gives?
    P.S. When I look at my Playlists most of the songs are greyed out.  However, at the bottom of the list there is a cloud icon with a downward facing arrow.  When I click on it each song starts to "load" and after a few minutes I have the songs back on in the list.  I have to do this to all my playlists (I had over 100) in order to get access to all my songs.  Then I did a sync and it happened again!
    I use iCloud for documents and some other things (calendar, contact, etc.) but am not aware that I have anything music-wise in the cloud.  Any thougnts?

    You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

  • My iPod touch shows my podcasts "grayed out".  They're there, but I can't play them.  My older iPod plays them fine like normal.

    My iPod touch shows my podcasts "grayed out".  They're there, but I can't play them.  My older iPod plays them fine like normal.

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all podcasts and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • TS1440 Clicking sounds. No entry on start up. Slow. Error code 36. Finally question mark folder. I don't understand what's wrong with the thing I barely use it. Can you help?

    Iv been having multiple issues with my mac. This comes as a surprise as I rarely use it.
    Symptoms-
    Clicking noises
    Slow
    Unresponsive
    (Error code 36)
    Question mark folder
    I used single user mode to try and repair the disk through utilities but the option wasn't available. I then verified the disk and it came up with few error messages
    -invalid leaf record count
    -invalid directory item
    -found corrupt and needs to be repaired
    Unfortunately I don't have an instillation disk, I didn't get one when I bought the computer. I don't know what else to do.

    If the Mac is running v10.7 Lion or v10.8 Mountain Lion ..
    Startup your Mac while holding down the Command + R keys so you can access the built in utilities in OS X Recovery
    From there you can repair the startup disk.

  • I have Cds on my itunes but I can't play them on my ipad. I can only play the songs I bought from the store. Is this an iOs7 thing?

    I have downloaded multiple Cds that I buy on my itunes and I could play them perfectly well on my ipad. When I downloaded the new operating system, my albums won't play. The songs just skip without playing. Is this normal?

    You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.

  • Can someone explain what's happening with my music library?

    When I switched to my iPhone 5 I synced my music the way I always did through iTunes but when I checked the "on this iPhone" tab in iTunes it shows I have more songs on the iPhone than the Music tab does, many of which are grayed out and have a circle next to them. I tried un-syncing all the music which I understand is to remove all music from the device. After doing that it shows in the Music tab that nothing is syncing but in the "on this device" tab it still looks like this:
    So it's showing these 82 songs, plus the weird grayed out ones, even though they shouldn't be there.
    Can anyone tell me what's going on here, what that circle means, why it shows the songs even though they aren't there? And more importantly, can it be fixed? I tried resetting the device and everything early on and it didn't work, so maybe it's baked in at this point. Any help is appreciated.

    The dim ones are in iCloud, not in your library. If you don't want to see them go to the iTune View menu, "Hide items in the cloud"

  • I can see the songs on my computer, but I can't play them!

    Rather than being in "bold" typeface, the songs are not bolded, and I cannot click on any of them. They are on my iPod, but I cannot do anything with them on my computer (and thus cannot create playlists). Any thoughts?

    Grey text when you look at the content and a lock symbol at the bottom of the screen just indicates that the iPod is set to update automatically (sync). If you want to access the iPod directly, delete songs from the iPod, drag songs from iTunes etc. you need to change the update setting to "manually manage songs and videos. If you want to manage it manually then connect your iPod and click on the iPod icon in the iTunes source list to bring up the preference tabs in the main pane. In the Summary tab check the box "manually manage music and videos" and click Apply:
    Managing content manually on iPod
    iPod 101: Fill 'er Up
    Something to remember about using an iPod in manual mode is that the "Do Not Disconnect" message will remain on the display until you physically eject the device. In that case use the Safely Remove Hardware icon in the Windows system tray on the desktop and check this link for alternative methods:: Safely Disconnect IPod

  • I don't know what's happen with alsa-tools

    I'm new bie, I want change line input jack to out put jack so i installed alsa-tools-1.0.27-5 (in "extra" repository), but then i installed it, i can't start HDSPConf or HDSPMixer (when i click HDSPConf or HDSPMixer, nothing happen).
    I try start them in terminal and i see:
    $ hdspconf
    hdspconf: error while loading shared libraries: libfltk.so.1.3: cannot open shared object file: No such file or directory
    $ hdspmixer
    hdspmixer: error while loading shared libraries: libfltk.so.1.3: cannot open shared object file: No such file or directory
    I hope everyone can help me.
    Thank everyone
    Last edited by zerocode (2013-11-15 10:10:09)

    Jellicent wrote:It tells you: you are missing libfltk.so, hence you are missing the appropriate package.
    Use your favourite search engine and search for for information on what package it is.
    I found what you are looking for by searching on duckduckgo for "libfltk Arch Linux".
    Thanks, i searched google and i installed fltk package. Then i try to start them in termial, there are some problem:
    $ hdspconf
    HDSPConf 1.4 - Copyright (C) 2003 Thomas Charbonnel <[email protected]>
    This program comes WITH ABSOLUTELY NO WARRANTY
    HDSPConf is free software, see the file copying for details
    Looking for HDSP cards :
    Card 0 : HDA Intel at 0xfdff8000 irq 43
    No Hammerfall DSP card found.
    $ hdspmixer
    HDSPMixer 1.11 - Copyright (C) 2003 Thomas Charbonnel <[email protected]>
    This program comes with ABSOLUTELY NO WARRANTY
    HDSPMixer is free software, see the file COPYING for details
    Looking for RME cards:
    Card 0: HDA Intel at 0xfdff8000 irq 43
    No RME cards found.
    Thankyou, i will continue search google for my problem

  • I don't understand what's happening.

    My friend has given me a dvd with a tv episode on it every week for past 8 weeks.  This week the file appears on my pc at work as an MP4 file episode 8. When I open it on my mac it appears as episode 6 and it's an AVI file. My friend downloaded it last night (24th May) but it comes up as created 2 weeks earlier which is correct for episode 6.  This has happened twice with 2 different dvds.  How can this happen?

    How do I find the right one? That's the only one that appears when I load it. Sorry to be such an ignoramus

  • I have songs on my iPhone 4S that I put in iTunes originally. They are not showing up in iTunes on my Mac. How can I merge them onto iTunes?

    I need help with iTunes and my iPhone.

    What fixed it for me:
    On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
    Uncheck "Sync Music"
    Click "Sync" button (bottom right)
    Let it run and finish
    Uncheck the box for every song, playlist, etc.
    Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
    Let it run and finish
    Check the boxes for the music you want on your iPhone
    Click "Sync" button (bottom right)
    Let it run and finish
    See if that doesn't work for you.  I tried a lot of things that did nothing, but this seems to have fixed it, and quickly.

  • HT203167 the only items showing up in my "Purchased" section are the songs i've purchased since i got a new phone but none of the songs i purchased on my old phone (which used the same apple ID). how do i get this stuff back?

    these songs were bought using my old iPhone/on an old computer so it isn't possible for me to copy the files to another device. how do i find them?

    Hello jaggerseyes
    I would check the purchase history to see the purchases. If you have any further questions about it, there is another article that will assist with getting back those purchases resolved.
    On a computer with iTunes installed, click purchase history to have iTunes open and display your purchase history. You will be prompted for your Apple ID and password.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I don't understand what is going on

    I sold my curve2 and got a new torch1, i don't understand what is happening. I see the contacts of the person using the curve2 now, and he changes my dp and display name. I tried creating a new BBID but its still the same.
    Solved!
    Go to Solution.

    graceycutey wrote:
    No I didn't
    We should always perform a security wipe before transfering ownership . I assume the other person is using BBM 7 or higher in which everything is controlled by our BlackBerry ID and the current issue is only possible if  he is having the same BlackBerry ID as your's, Do you know that person ? 
    You can change your BlackBerry ID but you should first try to reset the password for your BlackBerry ID , Refer to this Knowledge Base to reset your BlackBerry ID password. 
    KB26361  :How to change or reset a BlackBerry ID password.
    Or change or Update the BlackBerryID from BlackBerry ID website :
    KB28060 : How to change or update a BlackBerry ID username on the BlackBerry ID website
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • We have down loaded apps to our pc but we can't get them on our ipod touch.  We don't have wifi but thought we could still be able to get apps on the ipod by connecting but it doesn't.  We have synced out ipod.  What do we do?

    We have downloaded apps to our pc but we can't get them on our ipod touch.  We have synced our ipod to our computer.  We can't even get them when we are some where there is wifi.  We don't have wifi at our home and was hoping to be able to plug it into our computer and get everything from our computer to our ipod but it doesn't work.  What do we do?

    Sync them from your iTunes library:
    iTunes 11 for Windows: Syncing overview
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    Note that you can only sync apps from the one syncing computer/library that yo can have. If the iPod was synced to another computer/iTunes libary or set up via wifi then to make this computer/itunes library your syncing computer/library:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • HT203175 I don't know whether these articles apply or not.  Here's what I seeing in my iTunes program.  When I open iTunes, I see little exclamation points next to EVERY song that has been downloaded.  Therefore, I can't play them from my computer or dwnl

    Can somebody help me get rid of these exclamation points so that I can download all my songs to my iPod?  Please?  I don't know why they appeared, as I did have the songs working before and they were on my iPod.  But, I didn't want ALL of them on there and I didn't know I could "select" which songs to send to the iPod.  However, it's been a few months since I messed with it.  But, yesterday, when I went to select my songs, I noticed all these excalamation points on everything that was there.  Help, please!  Again, I can't play them from my computer AND they won't download to my iPod!
    Thanks,

    This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
    tt2

  • I don't know what has happened but I can't open iPhoto. When I try to open it I receive a caution "The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it." How do I solve this??!!

    I don't know what has happened but I now can't open iphoto. I get a caution when I try which says the iphoto library is locked! It was working perfectly fine this afternoon until I tried to upload some photos from my camera and my computer started to run very slow and wasn't recognising my camera. I tried to quit iphoto and then when I came back in to it, this was the message I received. As far as I am aware I didn't alter any settings or put on any locks. Please help!!

    What version of iPhoto? Assuming 09 or later...
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

Maybe you are looking for

  • HT204655 Can I see multiple albums at the same time

    When converting the iPhoto library to Photo most of the albums that were in place in iPhoto converted to albums in Photo . . . .but not all. Some were retained as events mainly those that were folders within an album. In order to move them to the rig

  • Design Question - Class Must Implement Interface

    I'm not sure how to describe this in summary, really. I'd say that I sort of want multiple inheritance, but I don't want to be shot. :-P So let me describe the situation: I have an interface, DataEditingComponent<T>. The idea is that anything impleme

  • Adobe Interactive Forms no BAPIs or RFCs available

    Hi all - thanks to all who helped me get adobe interactive forms up and running now that we can deploy an interactive form our problem is no backend BAPIs or RFCs are available for it, only custom dialog ABAP modules is there any method where the for

  • Having trouble installing and configuring new hard drive

    I bought a larger (320GB) Hitachi hard drive for my T61, to replace the 100GB that came with the computer. I had no touble making the physical installation, but can't boot up and use the new drive. I: --used Acronis software (True Image 11 and Disk D

  • I synced my iphone 4 to itunes and now my music is gone

    I synced my iphone with itunes and now the music on my iphone is there, but only under "songs". The playlist titles are still under "playlists" but the songs are gone. The artists are still listed under "artists", but their albums and songs are gone.