I dont have the creative cloud apps what im paying for
how can i got it?
We need a lot more information.
Which operating system?
Is your computer 64 bit or 32 bit?
Have you logged-in to the Creative Cloud and installed the Creative Cloud Desktop App on your computer.
Which programs do you see your CC Desktop App? A screenshot would be good.
Nancy O.
Similar Messages
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Does the Creative Cloud app on Mac have to launch at login to check for updates?
I don't really care to have the Creative Cloud app on my Mac running all the time. I don't use any of the features for it other than to update apps.
If I UNcheck "Launch at login"....will I still get notified of updates?
-KevinI certainly didn't have the Application Manager running all the time in CS6. Adobe must have had a background process checking for updates because in CS6 where there was an update, I would get the update icon in my menubar.
What I'm wondering now is.....does CC have a similar process that will notify me of updates? I don't want to have to manually launch the Creative Coud app just to check.
-Kevin -
I have the Creative cloud panel blank... without apps...
I have the Creative cloud panel blank... without apps... i just restarded 5 times...What should I do? I subscribed to photography and I only one active computer ... qiuesto would be the second. I do not know what to do ...
first, close your cc desktop app.
then, rename the opm.db file by:
navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
and rename the opm.db file to opm_old.db, eg
finally, launch your cc desktop app.
if that fails: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
Have downloaded the creative cloud app but cannot find the single-app Premiere Pro CC
After recieving confirmation email of payment for single- app membership Premiere Pro , followed instructions for getting started and now have downloaded the creative cloud app and when I come to download Premiere Pro it is not shown in the apps section. What might be the problem for it not showing up ?
Well, you're not gonna like it, but it doesn't show up because your system doesn't meet the requirements. Check them.
Mylenium -
I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.
This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.
Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW041 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s)
ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist. ------------------------------------------------------------------------------------- System Requirements and it will not install, It says cant find the path D: im not sure why because as far as I can see its set to install on drive C: which is where I want it!Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs -
I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it
Please authorize ADE 3 with same credentials that you used with older version of ADE
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What does error code 50 mean when installing the creative cloud app?
what does error code 50 mean when installing the creative cloud app?
Hello,
This thread may help
Error code 50
Let us know!
Regards,
Jo-Marie -
When I am trying to activate my membership which was bought in the states, I am told that the membership cannot be activated, as my Adobe ID is linked to a different country. I need the creative cloud apps immediately. What should I do to start working/activate my membership?
Make sure that EVERY DETAIL is the same in every place you enter your information
Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019 -
Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?
It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC -
when i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?
Nfunchio13 that is fairly unique error. Unexpected errors like this are typically the result of the firewall settings or security software interfering with the Adobe Creative applications from being downloaded.
Nfunchio13 what type of networking environment is your computer utilizing? You can find guidance on how to resolve download errors at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. -
I have an educational license yet cant seem to access Market Assets on the Creative Cloud app?
I have an education license yet cant seem to access Market Assets on the Creative Cloud app, is this a feature I am denied with my current subscription or am I doing something wrong? Thank you!
You have Creative Cloud Student and Teacher Edition purchased as redemption code.
Regards
Rajshree -
I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted, I have un-installed the old app. Downloaded the creative cloud app again & re-installed but I just get a blank window & no apps showing or even a login screen
Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
What's the domain that the Creative Cloud app uses ?
We want to exempt the domain that the Creative Cloud app uses to get through our corporate Web Appliance ? Is it Adobe.com ? Any other domains to exempt ?
ThanksHi Albert,
Kindly check the links mentioned below to get the list of ports.
Creative Cloud Help | About Creative Cloud Packager
http://www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/ServiceAndSiteURL_List .pdf
Thanks,
Atul Saini
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