I dont know my security questions and the email with those questione is not correct
i dont know my security questions and the email with those questione is not correct
I would contact Apple ID Support.
Apple ID Support
Similar Messages
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I forgot my security questions, and the email it sends them to has been cancelled. What can I do?
I don't know either of my security questions and the email that it has as a backup has been cancelled. Can I change the email , or the questions, or what.?
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96003) -
I forgot my security questions and the email it got sent to is not active anymore. Help please
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
How do I find my password if I can't remember the answers to the security questions and the email address it is sending the password to no longer exists?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox) -
I have forgotten my security questions and the email linked to these is no longer working. Is there another way I can change my security questions?
Click here and request assistance.
(75745) -
I can not remember the answer to my security questions and the email that is on the to send to is not mine
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I can't remember my security answers and the email that it sends them was cancelled. How do I change
this.Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID -
What do I do when I can't remember the security questions and the email address is no longer in use that is listed?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
I can't buy anything on this iPhone cause I forgot both of my security codes and the email address they sent it too I mistyped or something plz help
Alternate emaiI addresses are not used for resetting security questions, only your rescue email address is. If you don't have access to your rescue email account (you won't be able to change the address until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
why do i have to reauthorize a computer that was already authorized, the computer i purchased some songs on does not exist anymore, and the email for that account does not exist anymore. i can reset password because i doent know what the old one was
Hi lgmmo,
I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
A quick Chat session should get you fixed up.
Please let us know if you have additional questions.
Best,
Sara -
So I tried paying for games on my my new iPhone but they wanted me to answer security questions but I don't remember the answers and the email they send them to is one I made when I was younger so I'm not sure what it is what should I do?
If it hasn't come through after a few hours and didn't end up in the spam filter, click here and request assistance.
(79160) -
I forgot my security questions and the email won't send to either of my email addresses what do I do
I forgot my security questions on my iTunes and the email to reset them won't go through what do Ido?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Yesterday i bought a new macbook pro and i tried to buy pages and keynote, but when i put my id, the ask me the secret questions, i don`t remember the exact answer to that questions, and the mail the send the answers, don't exists anymore
Did you have a rescue email address on your account ? If you did then have you checked the inbox and spam folders on that for the reset email ?
If not then you will need to contact Support in your country to get the password reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
You can't create another account with the same email address, and all purchases are tied to the account that downloaded them - so creating a new account won't give you access to a previous account's purchases. -
JAN 4, 2012
As of the Upgrade to Lion,. 2007 I-Mac - the Email portion, .. DOES NOT allow a Video Clips to be sent via the Email
as the I-Photo is not supported by Video Clips ( Previous Leopard )
No problem clip and drag via Quick Time Pro to the email and select the Attchment size to send. . Depending on the
Size of the Video Clip .. Now Lion only Export's 1 size, . only and as a result . . teh File is TOO Large and
Will NOT send via E-Mail ???
Between the Issue of the Lion, and Email issues , and the Upgrade of I-Touch to 5.1 from 4.2.1
as my Photo Size is Huge .. 70,000 + photos in the Computer. . and was 40,000 in the I - Touch .. .
The New I-Touch too will not Load the same as Previously used on either my 16 GB or 32 GB Unit . .
No Help . .. so far, .. as a Apple user since 1996 .. I have Never experieanced such frustration ???
( any one have some help if similar experiances ? thank you )JAN 4, 2012
As of the Upgrade to Lion,. 2007 I-Mac - the Email portion, .. DOES NOT allow a Video Clips to be sent via the Email
as the I-Photo is not supported by Video Clips ( Previous Leopard )
No problem clip and drag via Quick Time Pro to the email and select the Attchment size to send. . Depending on the
Size of the Video Clip .. Now Lion only Export's 1 size, . only and as a result . . teh File is TOO Large and
Will NOT send via E-Mail ???
Between the Issue of the Lion, and Email issues , and the Upgrade of I-Touch to 5.1 from 4.2.1
as my Photo Size is Huge .. 70,000 + photos in the Computer. . and was 40,000 in the I - Touch .. .
The New I-Touch too will not Load the same as Previously used on either my 16 GB or 32 GB Unit . .
No Help . .. so far, .. as a Apple user since 1996 .. I have Never experieanced such frustration ???
( any one have some help if similar experiances ? thank you )
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