I dont know the administrator password on my GPS notebook

I dont know my administrator password

Hi sloann76,
Welcome to the HP forum!
Thank you for your inquiry, I will try my best to help you resolve this.
I  grasp that  you have forgotten your administrator password, and are no longer able to access your computer.
If you have another account with Administrator rights, you can log into it and change the password on your account.
I located this on the Microsoft forum that  may resolve your issue.  I tried it on a Windows 7 computer and once booted into safe mode, the password screen came up and it did not accept the password  you should see an option to reset password.  Here is a link to the answer from the Microsoft forum Forgot my Administrator Password to Windows XP.
Here is another answer from the Intel community, How to Reset Administrator Password on Locked Windows 8 Computer?
  If this has nor resolved it , you will need to perform a recovery to factory   Performing an HP System Recovery (Windows 8).   If you do the factory restore you will loose any data not backed up. During the recovery proecess, you will see an option to backup your personal files. Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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