I down loaded Firefox 4 and it disabled my anti-virus and it will not turn back on, what do I do?

Firefox turned off Kaspersky and will not allow it to be turned back, I am concerned that I don't have protection

Basics from the manual are restart, reset, restore.
Have you tried all of these?

Similar Messages

  • My phone was updating the new software and now will not turn back on, what do i do?

    my phone was updating the new software and now will not turn back on, what do i do?

        Never fear, help is here jpeterson4! Have you attempted to plug your device into your home computer? Have you verified that the device is charged? Does anything appear on the device when you plug the device into a charger? Please keep us posted, thanks!
    MatthewS_VZW
    Follow us on Twitter @VZWSUPPORT

  • HT1414 my phone shut off and will not turn back on whats with it?

    my phone shut off and will not turn back on

    Try resetting the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
    If that does not work, plug it into a wall outlet for about 20 minutes then try a reset.
    If it still will not turn on, take it to Apple.

  • I have a DVD from The Best of Adobe Photoshop Elements, which requires Firefox 3.+ to opperate. I have down loaded Firefox 3.6, can get on lime but disc will not operate??

    I was able to run the disc previously, a message came on to upgrade, I did and haven't been able to run since. I've installed Firefox 3.6b but can't get disc to operate. Message I now receive says to install 3.+, but not how.
    Have not tried their web yet (next). (Adobe) www.photoshopelementsuser.com

    Ok, let me try to explain step-by-step:
    #The bookmarks are '''not''' in HTML file. This is OK. Firefox does not store the bookmarks in HTML format.
    #Even if you boot the old Firefox, it will show the new bookmarks. This is also OK. You can't really do much about that.
    #Uninstalling and re-installing Firefox will '''not''' solve your problem. Firefox will '''not''' see the bookmarks in the external hard drive. Please '''do not''' try this approach.
    Now, to make things as simple as possible, let's try to bring all of your old bookmarks and settings into the new computer.
    #Make sure that you have closed Firefox completely. This can be done by selecting '''File''' menu and then clicking on '''Exit'''.
    #You said you were able to locate the Profile folder on the '''external hard drive''', right? Just to confirm, the name of this folder is something like xxxxxxxx.default (for example, my Profile folder is named 9qnmvkea.default. Yours will be something similar).
    #Double click on this folder to open it.
    #Select the '''Edit''' menu and click on '''Select All'''. Select the '''Edit''' menu again and then click on '''Copy'''.
    #Now, open Firefox from your new computer and follow the instructions given in this article to locate your new Profile folder: [https://support.mozilla.com/en-US/kb/Backing+up+your+information#Locate_your_profile_folder Locate your profile folder]. Again, this folder would be named like xxxxxxxx.default
    #Once this is done, again close Firefox by selecting '''File''' menu and then clicking on '''Exit'''.
    #Double click on your new Profile folder to open it.
    #Select the '''Edit''' menu and click on '''Paste'''. Windows will ask you if you want to replace existing files with same name. Select '''replace'''. Wait till all the files have been replaced.
    #Open Firefox again from the new computer. Hopefully, you should see your old bookmarks now.

  • IPod powered down and will not turn back on - what do I do now?

    I just got my iPad for Christmas. It is my first Apple product. I have been on here a half an hour trying to get to Apple Support but the only thing I have found thus far is discussion forum. So thought it was worth a shot. I am presuming it is a malfunctioned unit but thought I would ask anyway if any of you have experienced this in the past. It happended the day after I upgraded to 4.2. Also the day after I loaded my first APP (Diabetes Buddy). This App makes you sign onto your PC first and then 'synch' it with your iPad. I was able to get thru all that and was able to add all the data to the app off on the iPad. Not sure if any of that had anything to do with it or not.

    Welcome to Apple Discussions!
    Support for iPad is centralized at the iPad section of the Apple Support site, at http://apple.com/support/iPad. The range of ways to contact Apple Support is at http://apple.com/support/contact.
    This is what your User Guide says about itself, the various places where you can obtain it, how you can use it, etc.
    +Viewing the User Guide on iPad+
    +The iPad User Guide, optimized for viewing on iPad, is available at help.apple.com/ipad.+
    +View the guide on iPad:  In Safari, tap , then tap the iPad User Guide bookmark.+
    +View the guide as an ePub book on iPad:  Download the free iBooks app from the App store, then download the iPad User Guide from the iBookstore. See iBooks.+
    +Add an icon to the Home screen for convenience:  When viewing the guide, tap , then tap “Add to Home Screen.”+
    +View the guide in a different language:  Tap Languages below the name of the guide, then tap the language you want.+
    As for your problem, two possibilities and two approaches:
    A. Low battery - the iPad will quietly shut itself down once the battery get down to low levels, generally 5% and below. It will stay dark and stupid unless and until you connect it to a charger and let it charge for a while. If this was the problem, you will see and hear it come back to life. Let it charge for a while, say to 80% or so, before using.
    B. Unspecified system fault - this can drive the iPad to the same dark and silent state, but charging will not help or solve it. A Reset (also known as a hard reset) often will:
    +You could try a Reset on your iPad, or any of the other recommended steps in the Tips & Troubleshooting section of your User's Guide.+
    +Reset — Press & hold both the Home and Sleep/Wake buttons for 10 seconds, until white Apple logo appears, then let the rest of the boot process continue.+
    Post a reply in this thread if problems persist, or come back to close out your question once it's answers or solved. Enjoy your machine!

  • Hi my iphone 4 turned off an will not turn back on ive tried everything to turn it back on and it wont ... i paused an ios update that i was doing like a day before it turned off does that have something to do with it ? if so how do i turn it back on

    my iphone randomly turned off and ive tried everything to turn it back on but it will not turn back on WHAT DO I DO!!!!! please help me

    Hi Chawn09,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having with your iPhone not turning on:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    I hope this information helps ....
    - Judy

  • IPod Touch 5th Gen shut down by itself, and will not turn back on?

    I was just on the YouTube app when suddenly my iPod shut itself down, and the battery was well over 50%.
    It will not turn back on, and when I plug it into the charger, nothing changes. Any suggestions?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal.  Anyone have this issue before

    MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal.  Anyone have this issue before?  I've only had this for about 3mos.  I called apple support. They tried one thing then said I have to take to the apple store. Unfortunately I don't have one nearby. So before I travel an hour+ away I thought is give it a shot on here. Thank.

    Hi S,
    Did they have you try an SMC Reset: http://support.apple.com/kb/HT3964?

  • Droid 2 Global Shut down and will not turn back on

    My D2G shut down earlier today and will not turn back on. I was listening to music and it shut down in the middle of playing.  If i plug it into a charger at first it does nothing (the charging light doesn't even come on), then after a while the backlight will come on, but nothing else happens. I have tried removing the battery. I've tried charging the phone for a few hours (in case the battery was dead) and still it will not power on.  I don't even see the "M" logo screen when i try to power on.
    Anybody have any ideas?

    That's very upsetting when the device will not power on. It maybe hardware related so we may need to look at your replacement options. Is there any corrosion where the battery and device connect? Please try the alternative hard reset This will factory reset the device. Please make sure contacts are backed up prior to resetting. If you are still experiencing this issue please PM me and I will gladly further troubleshoot with you.
    Thank you

  • HT1222 I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

  • My iphone randomly shut off and will not turn back on

    My iphone randomly turned off and now will not turn back on. I tried plugging it into the charger, but nothing happened

    do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait fro the phone to boot back up.

  • ERGH my iphone 5 has been charging for over 4 hours and will not turn itself on, what do i do?! reply asap please

    ERGH my iphone 5 has been charging for over 4 hours and will not turn itself on, what do i do?! reply asap please

    Try resetting it while it is connected to power: Hold down the home and sleep button, wait for the Apple logo, let go of the buttons. It is connected to a wall charger?

  • My ipad 4 crashed and will not turn back on

    My Ipad 4 will not turn back on when it was crashing there were these computer codes and it was turned and then it just went black it won't turn back on it is at full charge and I don't know why it won't turn back on right now it is on the charger what should I do?

    try a hard reset. hold down the home button and the power button at the same time until u see an apple appear on the screen
    if that doesnt work u will need to place it into recovery mode and start a restore because the software failed.
    http://support.apple.com/kb/HT1808

  • My phone turned itself off and now will not turn back on!!? Help!

    About 4 hours ago, I hung up after speaking to a family member and the screen went black. Apparently, it had turned itself off! Now it will not turn back on and my comp. doesn't recognize it! Help please!
    iPhone 4

    Also, I tried holding down the "home" and "off" at the same time and it won't turn on. please help!

  • I have an iPhone 4, the flash will not turn off.  What can i do?  Flash is already off on camera and i deleted the flashligth app.

    I have an iPhone 4, the flash will not turn off.  What can i do?  Flash is already off on camera and i deleted the flashligth app.

    Try Hard Reset -> Hold down these two buttons at the same time [Sleep/Wake & Home] the moment you see the Apple Logo 'release those buttons' allow device to reset
    If still no resolution -
    Restore
    [back up information either via iTunes or iCloud if no recent one has been done]
    Erase All Content an Settings - FIRST Set up As New - Test Camera Flash
    Works? Great! - restore back up
    [NOTE - if the flash does not respond again after restoring back up then sorry will have to Erase All Content and Settings Again and then the best part 'Set up As New and manually enter data/information']
    If the first time done and after setting up as new and still not resolved - then Id suggest call AppleCare Support or set an appointment up with an Apple Retail Store
    Best of luck

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