I download iTunes and it says it did not download correctly. It was working fine two days ago. I am on Windows 7.
For some reason, starting yesterday, I tried to open iTunes and it said that it had stopped working and that I needed to uninstall then reinstall it. I did that and each time I have reinstalled it, it says that it was installed incorrectly and to please reinstall.
Many thanks.
If that's the only message it's giving at the moment (it's not also giving another mentioning a specific file), I'd try the following document first:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
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Ok my phone was working fine two days ago and it stared to say connent to itunes how do i get it off
ok my iphone 3gs or 3g was working fine two days ago and it stared to say conniet to itunes can u help me
Hi agforlife2010,
If your iPhone isn't responding and is displaying a screen indicating you need to connect to iTunes, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
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I have gone to itunes and downloaded it for my computer. My computer runs windows 8. the web site tells me thank you for downloading but my computer doesnt not have it nor can i locate it. it didnt even ask for my permission like it does with everything else that i download. Question is how to I get it with windows
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
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i did an update on my sons iphone 4s and now it says it is in recovery mode and that it can not reboot or restore the phone?! it will not power down normal and keeps saying hook to itunes. all i did was an update and it went into recovery mode and will now not restore! how do i fix this???
Do exactly as it says, connect to a computer running iTunes and restore.
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Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.
Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
Or refer to this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866 -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
When I purchased a song on itunes, for some reason it did not download the whole song. It quits about 1 and 1/2 minutes through the song. Is there a way I can re-download the song without re-paying for it?
were you able to solve this problem??
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Im trying to download a trial version of premiere pro cc with the google chrome browser. It i click download trial and it says that it's downloading, however nothing is showing up in my downloads folder. why is that where is it going?
on the adobe site, it says "premiere pro is downloading now..." in big bold letters at the top, but it doesn't seem to ever finish.
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i can't buy a song because it ask me for security questions and i answer and it says you did not provide the right answer
Go back to the article you asked this question from and pick a method of contacting Apple. Posting in these boards isn't one of them.
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Tried to upgrading ipad 1 from itunes and l guess it did not complete the process because all I have showing on the ipad is the itunes logo with the usb cable. When l try to connect it to my system, it resquest that a driver be used to install the device. Please help! How do I restore?
Restoration is relatively simplistic. Here's whatcha do. Plug your ipad in, open itunes, now if itunes doesn't recognize it then you may have a problem, anywho, click on the ipad in the devices interface and go to the info tab, click restore, and it'll be just like it was when it left the factory. To get you data back, it should ask if you would like to use a backup, just select the backup you want and you'll be good to go. That is if you regularly backed up your iPad.
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I just updated itunes and started to update my phone to iSo5 when wireless connection was lost on my laptop, I can't get it back and it says there are no networks available-router is working fine, am using it on my iPhone now. Help!
Reboot your router. You by chance dont have a netgear N300 WNR2000 router do you? I had one of those and would lose wifi on it constantly, Switched to a Cisco wifi router and it works much better.
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My iPod Classic was working fine all day. Came home and uploaded 2 files via iTunes, now there is no sound coming from my iPod. I've tried both headphones and a docking station......nothing. The songs don't even engage, they skip to the next one. I've tried rebooting the iPod and still nothing. Any ideas?
KimHi, and welcome to Apple Discussions.
Have you tried resetting the PMU?
I'm not optimistic that this will help any more than the procedures you've already tried, but it won't hurt to try.
Do you still have your OS 9 installation? If so, try booting into OS 9 and see if the problems with the audio are happening there, too. If so, you can bet it's a hardware problem.
How big is your hard drive and how much space remains available on it? If you don't have your OS 9 installation in order to check out whether it's a hardware problem and you have enough available hard drive space, you may want to try an Archive and Install of the OS in order to make sure it isn't an OS X system-wide problem. If that doesn't do it, you could back up your hard drive and restore your software.
All of this may just be spinning your wheels, but it's all stuff you can try before shelling out a lot of money for repairs. -
When i try to add music from itunes to my ipod, Itune tells me the music on my ipod came from a differnt libray and wants to erase my whole ipod. i just loaded my ipod two days ago. i don't want to replace everything every time i want to add two to songs. My MacBook Pro is the only autherized computer.
To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place and you will be able to change your settings.
MJ -
I can't download apps or music on my iphone4s. The loading blue circle keeps turning and it won't let me enter my password. Any suggestions? Was working fine one day then the next it's not.
Hey, I understand how ****** off you must be at getting bounced around . It most likely has something to do with some port being blocked by your internet service provider or on your router. http://support.apple.com/kb/TS3297 lists ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999 as ports that need to be open for you to connect to the itunes store. I would recommed contacting your isp and making sure that they are not blocking anything (in a nice unaccusing way, you never know, it might not be their fault), or if they can help you determine if your router is the cause. Before you do that you could also make an appointent with the genius bar at your apple retail store to make sure you can connect to the itunes store on their network, although if you can connect to wifi through safari, it probably is not related to the wifi hardware of your device.
As last ditch efforts, I would try updating your device http://support.apple.com/kb/HT4623 (I recommend backing-up your device http://support.apple.com/kb/HT1766 and any itunes purchases http://support.apple.com/kb/HT1848 just to be sure). If that doesn't work, I would restore it and set it up as a new device through itunes on a computer, that will wipe out any problem software and install the operating system as new, you can then test it to see if the issue was related to any software you had on it.
Let us know what you decide to do and if any suggestions helped. Good luck.
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